0 votes
1 view
in Salesforce by (11.9k points)
When I am selecting Public and Send Case Notifications from System Address, when adding a case comment, mails are going through my own mail id i.e. logged in person email id, not from default email id. May I know how to configure to send notification through system mail id.

1 Answer

0 votes
by (30.1k points)

Goto Setup -> App Setup -> Cases -> Support Settings and enable(check) the "Send Case Notifications from System Address" option.

enter image description here

Welcome to Intellipaat Community. Get your technical queries answered by top developers !


Categories

...