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Microsoft Dynamics 365 Certification Training

4.8 (507 Ratings)

Intellipaat’s Microsoft Dynamics 365 certification training is curated by SMEs who will prepare you for the MB-210 certification exam and will make you a professional in Dynamics 365. Here, you will gain in-depth knowledge of the use of Artificial Intelligence and Power BI in the field of sales. Once you complete this course, you will receive the MS Dynamics 365 certificate from Intellipaat.

Key Highlights

30 Hrs Instructor Led Training
22 Hrs Self-paced Videos
Job Assistance
Flexible Schedule
Lifetime Free Upgrade
Mentor Support

Microsoft Dynamics 365 Training Overview

What will you learn in Intellipaat’s Dynamics 365 Sales certification course?

In Intellipaat’s Microsoft Dynamics 365 certification program, we will make you proficient in the following modules:

  • Sales
  • Working with various opportunities
  • Quotes to order
  • Sales Insights
  • Power BI
  • Use of Artificial Intelligence (AI)

This Microsoft Dynamics 365 course online is designed for the professionals listed below:

  • Sales Representatives
  • Sales Managers
  • Clients who are enthusiastic to learn about the sales domain of Dynamics 365

To enroll in our Dynamics 365 classes, you must have prior knowledge of the working of Microsoft Dynamics CRM.

Following are the reasons why you should register for this Microsoft Dynamics 365 for Sales certification training:

  • There are over 160 jobs available for Dynamics 365 professionals in the United States – Indeed
  • Dynamics 365 Consultants earn US$77,400/year on average – Glassdoor
  • Top organizations, including Accenture, Wipro, Capgemini, etc., are hiring Dynamics 365 experts – LinkedIn
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Career Transition

45% Average Salary Hike

$1,10,000 Highest Salary

1200+ Career Transitions

500+ Hiring Partners

Career Transition Handbook

Course Fees

Self Paced Training

  • 22 Hrs e-learning videos
  • Flexible Schedule
  • Lifetime Free Upgrade


Online Classroom Preferred

  • Everything in Self-Paced Learning, plus
  • 30 Hrs of Instructor-led Training
  • One to one doubt resolution sessions
  • Attended as many batches as you want for Lifetime
  • Job Assistance
15 Jan


08:00 PM TO 11:00 PM IST (GMT +5:30)

22 Jan


08:00 PM TO 11:00 PM IST (GMT +5:30)

29 Jan


08:00 PM TO 11:00 PM IST (GMT +5:30)

05 Feb


08:00 PM TO 11:00 PM IST (GMT +5:30)

$702 10% OFF Expires in

Corporate Training

  • Customized Learning
  • Enterprise grade learning management system (LMS)
  • 24x7 Support
  • Enterprise grade reporting

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Microsoft Dynamics 365 Course Content

Live Course

Module 1 - Performing Configuration

1.1 Configuration of sales settings

  • Configuration of sales territories
  • Configuration of hierarchical sales territories
  • Configuration of auto number settings
  • Configuration of business settings
  • Configuration of roles in sales security
  • Configuration of components of goal management
  • Development and management of sales collateral

1.2 Processes of configuration

  • Configuration of rules for duplicate detection
  • Configuration of rules for record creation
  • Configuration of business process flows of sales

1.3 Creation and configuration of sales visualization

  • Configuration of template applications for Power BI
  • Configuration of sales dashboards
  • Design and build sales charts
  • Design sales reports

Module 2 - Management of Core Entities of Sales

2.1 Creation and management of contact and accounts

  • Creation of accounts
  • Management of accounts
  • Creation of contacts
  • Management of contacts
  • Creation of activities
  • Management of activities

2.2 Creation and management of leads

  • Creation of leads
  • Leads search
  • Conversion of activities to leads
  • Performing qualification of leads
  • Configuration of status reasons

2.3 Creation and management of opportunities

  • Opportunities management
  • Tracking stakeholders
  • Addition of items in the product line to opportunities
  • Customization of Opportunity Close form
  • Configuration of status reasons

2.4 Creation and management of quotes

  • Quotes addition to opportunities
  • Quotes edits in multiple stages
  • Sending quotes to customers
  • Conversion of quotes to orders

2.5 Creation and management of processing sales order

  • Order management
  • Invoice management
  • Competitors management

2.6 Creation and management of products and their catalogs

  • Creation and management of the product, product families, and product bundles
  • Creation and management of price-lists
  • Creation and management of discount lists
  • Creation and management of groups
  • Creation and management of product lifestyles

3.1 Integration configuration with external sales applications

  • Implementation of Dynamics 365 Sales insights
  • Implementation of relationship sales
  • Customer insights use cases
  • Power Virtual Agents use cases
  • AI Builder use cases

3.2 Forecast management

  • Forecast configuration
  • Define properties
  • Scheduling
  • Template selection

3.3 Creation and configuration of playbooks

  • Defining playbook categories
  • Management of playbook templates
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Microsoft Dynamics 365 Projects

Peer Learning

Via Intellipaat PeerChat, you can interact with your peers across all classes and batches and even our alumni. Collaborate on projects, share job referrals & interview experiences, compete with the best, make new friends — the possibilities are endless and our community has something for everyone!


Microsoft Dynamics 365 Certification

How to execute the projects and get Intellipaat’s certification?

You will be able to execute all the given projects under the guidance of the course instructors who will guide you throughout the course. Once you successfully execute the projects and assignments and score minimum marks in Intellipaat’s quiz, you will receive our certification.

To become a professional in Dynamics 365, first, you should enroll in this MS Dynamics training course. Upon completing it, we will award you the certification. Moreover, through this course, you will be eligible and equipped to clear the official exam and receive the Microsoft Dynamics 365 certification from Microsoft.

Once you complete the program and execute the given projects successfully, you will unlock the Microsoft Dynamics 365 course completion certification from us.

Yes. At Intellipaat, we offer one mock test in our program to help you get an idea of the actual exam format and the type of questions that may be asked to you in it.

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Microsoft Dynamics 365 Course Reviews

4.8 ( 2,189 )

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Microsoft Dynamics 365 Certification FAQs

Why enroll in Intellipaat’s Microsoft Dynamics 365 Developer certification?

This MS Dynamics 365 training is designed by experts keeping in mind the curriculum of the MB-210 certification exam conducted by Microsoft. This course will help you prepare for the certification exam and become proficient in this field.

This Microsoft Dynamics 365 online course offers numerous benefits, including 24 hours of online support throughout a lifetime and lifelong access to the course material. Moreover, you will gain hands-on experience through our industry-specified projects, which will help you grasp the concepts of Dynamics 365 better. Further, our placement team will ensure that you land the best job by preparing you for your job interview. Finally, you will be rewarded with our course completion certificate once you complete the course.

Intellipaat offers various Project Management courses such as Microsoft Dynamics 365, Microsoft Excel, Six Sigma, Agile, Scrum Master, CBAP program in the domain.

The cost of Microsoft Dynamics 365 certification is US$165. Our training program is best suited for MB-210 exam preparation as its syllabus is aligned with the same.

At Intellipaat, you can enroll in either the instructor-led online training or self-paced training. Apart from this, Intellipaat also offers corporate training for organizations to upskill their workforce. All trainers at Intellipaat have 12+ years of relevant industry experience, and they have been actively working as consultants in the same domain, which has made them subject matter experts. Go through the sample videos to check the quality of our trainers.

Intellipaat is offering 24/7 query resolution, and you can raise a ticket with the dedicated support team at any time. You can avail of email support for all your queries. If your query does not get resolved through email, we can also arrange one-on-one sessions with our support team. However, 1:1 session support is provided for a period of 6 months from the start date of your course.

Intellipaat is offering you the most updated, relevant, and high-value real-world projects as part of the training program. This way, you can implement the learning that you have acquired in real-world industry setup. All training comes with multiple projects that thoroughly test your skills, learning, and practical knowledge, making you completely industry-ready.

You will work on highly exciting projects in the domains of high technology, ecommerce, marketing, sales, networking, banking, insurance, etc. After completing the projects successfully, your skills will be equal to 6 months of rigorous industry experience.

Intellipaat actively provides placement assistance to all learners who have successfully completed the training. For this, we are exclusively tied-up with over 80 top MNCs from around the world. This way, you can be placed in outstanding organizations such as Sony, Ericsson, TCS, Mu Sigma, Standard Chartered, Cognizant, and Cisco, among other equally great enterprises. We also help you with the job interview and résumé preparation as well.

You can definitely make the switch from self-paced training to online instructor-led training by simply paying the extra amount. You can join the very next batch, which will be duly notified to you.

Once you complete Intellipaat’s training program, working on real-world projects, quizzes, and assignments and scoring at least 60 percent marks in the qualifying exam, you will be awarded Intellipaat’s course completion certificate. This certificate is very well recognized in Intellipaat-affiliated organizations, including over 80 top MNCs from around the world and some of the Fortune 500companies.

Apparently, no. Our job assistance program is aimed at helping you land in your dream job. It offers a potential opportunity for you to explore various competitive openings in the corporate world and find a well-paid job, matching your profile. The final decision on hiring will always be based on your performance in the interview and the requirements of the recruiter.

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