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Microsoft Dynamics 365 Certification Training

4.8 507 Ratings 2,156 Learners

Intellipaat’s Microsoft Dynamics 365 certification training is curated by SMEs who will prepare you for the MB-210 certification exam and will make you a professional in Dynamics 365. Here, you will gain in-depth knowledge of the use of Artificial Intelligence and Power BI in the field of sales. Once you complete this course, you will receive the MS Dynamics 365 certificate from Intellipaat.

Key Features

30 Hrs Instructor-led Training
22 Hrs Self-paced Videos
Flexible Schedule
24 x 7 Lifetime Support & Access
Certification and Job Assistance

Career Transitions

Pritish Hatwar
Pritish Hatwar
Consultant intellipaat-image
Sr. Consultant - Projects intellipaat-image
Sahas Barangale
Sahas Barangale
Consultant to Program Manager
Microsoft Dynamics Consultant intellipaat-image
Program Manager intellipaat-image
Akhil Desai
Akhil Desai
Fresher to Consultant
Project Trainee intellipaat-image
SCM Procurement Functional Excellence intellipaat-image
Mitali Dhar
Mitali Dhar
Sr. Engg to Project Lead
Senior Software Engineer intellipaat-image
Project Lead intellipaat-image
Poojitha Pastham
Poojitha Pastham
Non Tech to Tech
Assistant Manager intellipaat-image
Sr. Software Engineer intellipaat-image

Course Benefits

4.8/5 Student Satisfaction Rating
Students Transitioned for Higher Positions
Started a New Career After Completing Our Courses
Got Better Salary Hike and Promotion
intellipaat-image intellipaat-image
intellipaat-image intellipaat-image
And 1,000+ Global Companies

Microsoft Dynamics 365 Training Overview

In this Dynamics 365 training course, our trainers will make you an expert in configuring Dynamic 365 Sales and its applications, working with embedded intelligence, using integrated tools for sales, processing orders, and more.

What will you learn in Intellipaat’s Dynamics 365 Sales certification course?

In Intellipaat’s Microsoft Dynamics 365 certification program, we will make you proficient in the following modules:

  • Sales
  • Working with various opportunities
  • Quotes to order
  • Sales Insights
  • Power BI
  • Use of Artificial Intelligence (AI)

This Microsoft Dynamics 365 course online is designed for the professionals listed below:

  • Sales Representatives
  • Sales Managers
  • Clients who are enthusiastic to learn about the sales domain of Dynamics 365

To enroll in our Dynamics 365 classes, you must have prior knowledge of the working of Microsoft Dynamics CRM.

Following are the reasons why you should register for this Microsoft Dynamics 365 for Sales certification training:

  • There are over 160 jobs available for Dynamics 365 professionals in the United States – Indeed
  • Dynamics 365 Consultants earn US$77,400/year on average – Glassdoor
  • Top organizations, including Accenture, Wipro, Capgemini, etc., are hiring Dynamics 365 experts – LinkedIn
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Self Paced Training

  • 22 Hrs e-learning videos
  • Lifetime Free Upgrade
  • 24 x 7 Lifetime Support & Access

Online Classroom preferred

  • Everything in self-paced, plus
  • 30 Hrs of Instructor-led Training
  • 1:1 Doubt Resolution Sessions
  • Attend as many batches for Lifetime
  • Flexible Schedule
  • 24 Jul
  • SAT - SUN
  • 08:00 PM TO 11:00 PM IST (GMT +5:30)
  • 31 Jul
  • SAT - SUN
  • 08:00 PM TO 11:00 PM IST (GMT +5:30)
  • 07 Aug
  • SAT - SUN
  • 08:00 PM TO 11:00 PM IST (GMT +5:30)
  • 14 Aug
  • SAT - SUN
  • 08:00 PM TO 11:00 PM IST (GMT +5:30)
$702 10% OFF Expires in

Corporate Training

  • Customized Learning
  • Enterprise-grade Learning Management System (LMS)
  • 24x7 Support
  • Strong Reporting

Microsoft Dynamics 365 Course Content

Module 1 - Performing Configuration

1.1 Configuration of sales settings

  • Configuration of sales territories
  • Configuration of hierarchical sales territories
  • Configuration of auto number settings
  • Configuration of business settings
  • Configuration of roles in sales security
  • Configuration of components of goal management
  • Development and management of sales collateral

1.2 Processes of configuration

  • Configuration of rules for duplicate detection
  • Configuration of rules for record creation
  • Configuration of business process flows of sales

1.3 Creation and configuration of sales visualization

  • Configuration of template applications for Power BI
  • Configuration of sales dashboards
  • Design and build sales charts
  • Design sales reports

Module 2 - Management of Core Entities of Sales

2.1 Creation and management of contact and accounts

  • Creation of accounts
  • Management of accounts
  • Creation of contacts
  • Management of contacts
  • Creation of activities
  • Management of activities

2.2 Creation and management of leads

  • Creation of leads
  • Leads search
  • Conversion of activities to leads
  • Performing qualification of leads
  • Configuration of status reasons

2.3 Creation and management of opportunities

  • Opportunities management
  • Tracking stakeholders
  • Addition of items in the product line to opportunities
  • Customization of Opportunity Close form
  • Configuration of status reasons

2.4 Creation and management of quotes

  • Quotes addition to opportunities
  • Quotes edits in multiple stages
  • Sending quotes to customers
  • Conversion of quotes to orders

2.5 Creation and management of processing sales order

  • Order management
  • Invoice management
  • Competitors management

2.6 Creation and management of products and their catalogs

  • Creation and management of the product, product families, and product bundles
  • Creation and management of price-lists
  • Creation and management of discount lists
  • Creation and management of groups
  • Creation and management of product lifestyles

3.1 Integration configuration with external sales applications

  • Implementation of Dynamics 365 Sales insights
  • Implementation of relationship sales
  • Customer insights use cases
  • Power Virtual Agents use cases
  • AI Builder use cases

3.2 Forecast management

  • Forecast configuration
  • Define properties
  • Scheduling
  • Template selection

3.3 Creation and configuration of playbooks

  • Defining playbook categories
  • Management of playbook templates
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Microsoft Dynamics 365 Projects

Management of Expenses

You must implement Dynamics 365 techniques and methods to create a system that helps your company manage its expenses.


Migrating to Dynamics 365

Imagine your company was using another software and is now shifting to Dynamics 365. In that case, you need to install it and make theRead More..


Microsoft Dynamics 365 Certification

How to execute the projects and get Intellipaat’s certification?

You will be able to execute all the given projects under the guidance of the course instructors who will guide you throughout the course. Once you successfully execute the projects and assignments and score minimum marks in Intellipaat’s quiz, you will receive our certification.

To become a professional in Dynamics 365, first, you should enroll in this MS Dynamics training course. Upon completing it, we will award you the certification. Moreover, through this course, you will be eligible and equipped to clear the official exam and receive the Microsoft Dynamics 365 certification from Microsoft.

Once you complete the program and execute the given projects successfully, you will unlock the Microsoft Dynamics 365 course completion certification from us.

Yes. At Intellipaat, we offer one mock test in our program to help you get an idea of the actual exam format and the type of questions that may be asked to you in it.

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Microsoft Dynamics 365 Course Reviews


Mr Yoga


John Chioles




Dileep & Ajay





Adegboyega During

Keystone Bank Limited

Good learning experience with Intellipaat in its Microsoft 365 Dynamics training. The classes on each module were conducted step-by-step. All my queries were addressed very clearly. I suggest this one of the finest Dynamics 365 training courses for beginners. The projects were really worth working on.

Jivan Suryawanshi

I am so happy that I enrolled in this Dynamics 365 Developer training at Intellipaat. The trainers’ knowledge and projects were very nice. I will recommend this course to all my friends.


Sr. Manager at Cognizant Technology Solutions

Very disciplined way of teaching. Overall, the quality of the materials, faculty, and the course design were outstanding. Intellipaat followed a very disciplined way to conduct the classes. The operations team responded timely. The service that I received from the support team was good as well.

Akash Kharabe

Senior Business Analyst at Tech Mahindra

One of the best learning platforms. The course curriculum, projects, and assignments were all up to the mark. One of the things that I liked the most was their 24/7 support with lifetime access. I would like to recommend Intellipaat to all those who are looking to make a career in IT.


Communication cell at JGEC || SPEC

Amazing learning experience. The courseware of this Microsoft Dynamics 365 online training was comprehensive and had a variety of materials such as videos, PPTs, and PDFs that were neatly organized. Further, there were hands-on projects, assignments, and code files for each module. And most importantly, the support I received as a learner while pursuing my course was exemplary.

Shamirna Micheal

Associate Professional Application Delivery at CSC

Genuine platform for learning. I finished my course recently from Intellipaat. The trainers were excellent in teaching. Further, the course was well-structured, and the lectures were really flexible. I was working, and I still got time to complete the course within the given time. It was mainly possible because of their 24/7 support system and the clarity of their teaching. Besides, they made me doRead More..

Microsoft Dynamics 365 Certification FAQs

Why enroll in Intellipaat’s Microsoft Dynamics 365 Developer certification?

This MS Dynamics 365 training is designed by experts keeping in mind the curriculum of the MB-210 certification exam conducted by Microsoft. This course will help you prepare for the certification exam and become proficient in this field.

This Microsoft Dynamics 365 online course offers numerous benefits, including 24 hours of online support throughout a lifetime and lifelong access to the course material. Moreover, you will gain hands-on experience through our industry-specified projects, which will help you grasp the concepts of Dynamics 365 better. Further, our placement team will ensure that you land the best job by preparing you for your job interview. Finally, you will be rewarded with our course completion certificate once you complete the course.

Intellipaat offers various Project Management courses such as Microsoft Dynamics 365, Microsoft Excel, Six Sigma, Agile, Scrum Master, CBAP program in the domain.

The cost of Microsoft Dynamics 365 certification is US$165. Our training program is best suited for MB-210 exam preparation as its syllabus is aligned with the same.

At Intellipaat, you can enroll in either the instructor-led online training or self-paced training. Apart from this, Intellipaat also offers corporate training for organizations to upskill their workforce. All trainers at Intellipaat have 12+ years of relevant industry experience, and they have been actively working as consultants in the same domain, which has made them subject matter experts. Go through the sample videos to check the quality of our trainers.

Intellipaat is offering the 24/7 query resolution, and you can raise a ticket with the dedicated support team at anytime. You can avail of the email support for all your queries. If your query does not get resolved through email, we can also arrange one-on-one sessions with our trainers.

You would be glad to know that you can contact Intellipaat support even after the completion of the training. We also do not put a limit on the number of tickets you can raise for query resolution and doubt clearance.

Intellipaat is offering you the most updated, relevant, and high-value real-world projects as part of the training program. This way, you can implement the learning that you have acquired in real-world industry setup. All training comes with multiple projects that thoroughly test your skills, learning, and practical knowledge, making you completely industry-ready.

You will work on highly exciting projects in the domains of high technology, ecommerce, marketing, sales, networking, banking, insurance, etc. After completing the projects successfully, your skills will be equal to 6 months of rigorous industry experience.

Intellipaat actively provides placement assistance to all learners who have successfully completed the training. For this, we are exclusively tied-up with over 80 top MNCs from around the world. This way, you can be placed in outstanding organizations such as Sony, Ericsson, TCS, Mu Sigma, Standard Chartered, Cognizant, and Cisco, among other equally great enterprises. We also help you with the job interview and résumé preparation as well.

You can definitely make the switch from self-paced training to online instructor-led training by simply paying the extra amount. You can join the very next batch, which will be duly notified to you.

Once you complete Intellipaat’s training program, working on real-world projects, quizzes, and assignments and scoring at least 60 percent marks in the qualifying exam, you will be awarded Intellipaat’s course completion certificate. This certificate is very well recognized in Intellipaat-affiliated organizations, including over 80 top MNCs from around the world and some of the Fortune 500companies.

Apparently, no. Our job assistance program is aimed at helping you land in your dream job. It offers a potential opportunity for you to explore various competitive openings in the corporate world and find a well-paid job, matching your profile. The final decision on hiring will always be based on your performance in the interview and the requirements of the recruiter.

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