RPA Automation Anywhere - Open Browser vs REST Web Service - The response for this request has timed out

Question

Why would a browser on my VDI be able to access a specific URL whereas a REST Web ServiceCommand would return an error? The error is: The response for this request has timed out.

All the environment is trial, so the whole thing is running in the same machine. This makes me suppose it is not a firewall problem.

My first guess would be a Proxy. Is there a way to configure proxy when running my bot on my development machine?

Once I try to configure the proxy, it complains the port (8080) is being used by another process. I don't understand why would it complain since the proxy server is a different one. The second picture shows the error.

Answer 1

You can try increasing the timeout for the REST command by adding a tag in AA.Settings.xml AA.Settings.xml can be found under the application path, you can find it in the settings.

Add tag in the

<restwebservice>
<timeout>10000</timeout>
</restwebservice>

Timeout is in milliseconds so add accordingly.