My company has been using Jira for production issue tracking for the last 6~8 years and as a result, there is a huge amount of production issue details logged in our Jira.
Usually, each Jira ticket for any production support issues consists of some useful information such as:
My company has its own team chat service that supports the Chatbot API in Java/ Python/ etc. I would like to build the smart chatbot (if not AI) that is smart enough to exchange conversation like this in the chatroom:
DevOps) Hey Jirabot, what do you know about this error message? [xyzvxc exception occurred at line 82...]
Jirabot) Hi there, in which systems did this occur? Can you choose one of the following?
Jirabot) Right, it looks like following Jira tickets have experienced similar issues... please check the following tickets.
I would like to ask people with experiences in implementing something similar to this or have any relevant experience in ML / Neural Network / Natural Language Processing the following questions.
1. Is this even possible for non-NPL Experts? Do you think it would be possible to build something like this for the software engineer with 8 years of experience with advanced beginner skills in Machine Learning? (Advanced Beginner in Dreyfus skill model)
I work for a company that is known for difficult programming interview questions. And I have about 8 years of extensive programming skills and have completed Andrew Ng's machine learning course honestly and with good marks. I am in the middle of (halfway) completing the Deep Learning course in Udacity and from the course, I am learning to work with Tensorflow.
2. What frameworks/technologies can I use? If you think it is possible, what frameworks/technologies do you recommend I look for? Or is there any example of something similar if not exactly the same?
3. If not possible, what area should I focus on? If you think it is practically NOT possible for a pure developer to build on, then how and what areas can I focus on improving to be able to build one?
Many Thanks, guys!!!!!!!!!!!!