Blue Prism - Trying to run automation in Remote Desktop

Question

I am having blue prism architecture where my blue prism server and database server are in different machines which I access via taking remote desktop. I scheduled my bot to run at server VM. Now when I am connected to VM using Remote Desktop Protocol and keep the window in monitoring mode(watching it), All my scheduled jobs works fine, But if I minimize that VM window (By minimizing RDP )or if I dont do RDP to VM machine, Then the automation stops and throws errors.

For checking purposes I also created a process on different server where Blue prism was installed and notices that everything works fine.

Is there any configuration that I am missing or any is there any other issue, Requesting all to let me know if there's a solution to this. Thanks in advance.

Answer 1

I think that microsoft Remote Desktop is officially unsupported by Blue Prism as a remote access utility, as it modifies the behavior of the automation when not being observed.