UiPath: Citrix automation Issues

Question

Presently working on Citrix automation, I am finding a very weird behavior of UiPath dont know weather the problem is my process or the application that I am working on. The issue that I have be facing:

1. As per my knowledge the best way for automating citrix is not using the mouse click events: So for this I have prepared my automation completely using the Key Strokes, I have achieved the internal navigation using key strokes sending Tab & Arrow keys using(Send HotKeys and Type into activities), while working on the key strokes they are working randomly, when working on debug works perfectly when trying to run in normal mode it gets jumped above or below, when trying to reduce the down button count move in a random way.

2. Initially before starting the citrix application, we need to accept a Sign-in window here, I am sending the mouse clicks, suddenly gives the error as "UiElement not found" when I just delete that event and add it again it works fine.

3. The same type of error is there with both click events and Type Into, some times suddenly stops working when I delete it and add it back with same text it works fine.

4. Image Exist\Element Exist activity I am using those to check if the image is available on the screen or not, with a If condition I will be checking the image status and will perform the required actions , this also works complete randomly, even when the image is available the Image exist will be giving the output as false and it fails.

I have completed the Advanced Citrix Automation tutorial also but could find only basics

Answer 1

In unreliable  selectors, one should use anchor base or find relative selector to help UIPath pinpoint selectors more reliably. You can also try by changing time delay.

 But ,without good selectors like with HTML5 elements with IDs, you do not get the kind of scalability and reliability that you might want.