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When I am executing Mark Exception Action stage(Work Queue - Mark Exception) then I am getting an error.

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This error is happening because the item that you're trying to update with a new status is not locked by your process. Now there can be a number of reasons as to why this is happening, I am mentioning some below:

  • The item was already updated
  • The item ID was overwritten with some different item ID
  • The previous item has been marked as an exception, and the process received a new item id, but it has not been locked. You cannot update a new item, because it has not been locked at the start of the process.
  • The item has been deferred and that action unlocks the item.

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