The role of a Cloud Support Associate is to provide technical assistance and support to customers using cloud services. They troubleshoot and resolve issues, offer guidance on cloud platforms, and ensure customer satisfaction. They collaborate with teams, escalate complex problems, and contribute to improving support processes and documentation.
If you are planning to get into the cloud computing field, then check out this video on how Khushi Singh got a cloud job as a fresher just after completing Intellipaat's Advanced Certification in Cloud Computing and DevOps.