A Senior Cloud Support Associate's daily tasks involve assisting clients with complex technical issues related to cloud services, analyzing problems, offering solutions, and collaborating with cross-functional teams to ensure efficient issue resolution. They also contribute to improving support processes, documentation, and knowledge sharing within the organization.
If you are interested in getting into this field, then check out this video about Shashank and how he became a Senior Cloud Support Associate with a good salary hike just after completing Intellipaat's Advanced Certification in DevOps & Cloud Computing.
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