A Salesforce Business Analyst facilitates communication between business needs and technical solutions in the Salesforce ecosystem. They gather requirements, create specifications, collaborate with developers, analyze processes, configure settings, design workflows, and provide user training, all to optimize Salesforce's impact on operational efficiency and business outcomes.
If you are interested in getting into this field, then check out this video about Kunal Pardeshi and how he secured a Salesforce Business Analyst job just after completing the Salesforce Certification Course from Intellipaat.
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