How can I leverage my tech support experience in a cloud engineering role?

Question

How can I use my background in tech support to my advantage in a cloud engineering position?

Answer 1

Leverage tech support experience in a cloud engineering role by highlighting strong problem-solving skills, customer service acumen, and troubleshooting abilities. These skills are transferable and valuable in ensuring efficient cloud operations, resolving technical issues, and providing excellent support to internal and external stakeholders. Additionally, use your familiarity with customer needs to enhance user experiences in cloud environments.

If you are interested to getting into this field, then check out this video about 

Ashutosh Pandey and how he achieved a career transition from a Tech Support Role to a Cloud Engineer just after completing AWS DevOps Certification Training Course from Intellipaat .