What skills and knowledge are essential for a tech support engineer looking to make a successful transition into a cloud computing role?

Question

What skills and knowledge should a tech support engineer prioritize when aiming for a successful transition into a cloud computing role?

Answer 1

Transitioning from a tech support engineer to a cloud computing role requires skills in cloud platforms (e.g., AWS, Azure, Google Cloud), infrastructure as code (e.g., Terraform, CloudFormation), scripting/programming, and understanding of cloud services like virtual machines, containers, and serverless computing. Knowledge of cloud security, networking, and compliance is also essential. Gaining relevant certifications and hands-on experience with cloud technologies is crucial for a successful transition.

If you are interested in getting into this field, then check out this video about Mukesh and how he upskilled to switch his career from Tech Support Engineer to Cloud Computing just after completing the Cloud Architect Course from Intellipaat.