The role of a Senior Key Account Manager is to manage and strengthen relationships with significant clients, understand their needs, strategize to meet their objectives and ensure long-term satisfaction. They collaborate with internal teams, seek upselling opportunities, and handle client concerns to maximize revenue from key accounts.
If you have an interest in entering this field, I recommend watching Tilak Kumar's video, where he shares his experience of becoming a Senior Key Account Manager just after completing Intellipaat's Advanced Certification in Cloud Computing and DevOps.
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