+1 vote
1 view
in Salesforce by (11.9k points)
I am researching about Salesforce. I am read the session Control Access to Organization. I have not understand the difference between Deactivating or Freezing a User in Salesforce clearly. Anyone can help me?

1 Answer

+1 vote
by (31k points)

Deactivate User:

  • Deactivating a user in Salesforce means that user will not be deleted from the system but will no longer be able to log in to Salesforce and their records can be transferred to another user. They cannot be part of workflows or part of any automated processes.
  • Deactivating a user will be available user licenses available for use in your organization.

Freeze User:

  • Freezing a user in Salesforce means that only stops the user from being able to login.
  • In some cases, you can’t immediately deactivate a user (such as when a user is selected in a custom hierarchy field or a user that’s assigned as the sole recipient of a workflow email alert). To prevent users from logging into your organization while you perform the steps to deactivate them, you can freeze user accounts.

Related questions

Welcome to Intellipaat Community. Get your technical queries answered by top developers !