Salesforce Certification Training: Admin 201 and App Builder

1. Salesforce CRM software and its features
2. Salesforce Cloud and Force.com platform
3. Inside and outside sales and customer support
4. Business logic, UI, security and data model features
5. Designing portals, reports and dashboard in Salesforce
6. Customizing apps, data validation and debugging
7. Introduction to MVC architecture and SOQL
8. Standard List Controller
9. Preparing for Salesforce 201 and App Builder Certification exams

Salesforce Professionals, Software Administrators, Developers, Analysts, Sales Managers and Executives can take this Salesforce course.

There are no specific prerequisites for this Salesforce.com training course. Anybody can learn Salesforce through this training.

• Global CRM market to reach $81.9 billion in six years – Grandviewresearch
• Salesforce leads the CRM market with 19.7 percent of market share – Gartner
• A Salesforce Developer in the United States can earn US$1,00,000 – Indeed

Salesforce is the most widely used CRM software in the world. It is accessible via the cloud platform and available on any device. Thanks to this and the extensive set of features for entire sales, marketing, and customer relationship life cycle, there is increased demand for Salesforce Developer and Salesforce Administration professionals. This Intellipaat Salesforce online training course provides you Salesforce knowledge and helps you get a complete hands-on experience in pursuing a Salesforce career. You will also be working on real-world industry projects that will help you grab your dream job.

Introduction to CRM concepts and Cloud computing, Salesforce.com Overview and Fundamentals, Understanding Salesforce Platform, Understanding Salesforce Terminologies and Introducing the force.com platform, Multitenancy and Cloud, Understanding Salesforce Metadata and API, Understanding Salesforce Architecture, Describe the capabilities of the core CRM objects in the Salesforce schema, Given a scenario, identify the boundaries of declarative customization and the use cases for programmatic customization, Identify common scenarios for extending an org using the AppExchange, Declarative vs. Programmatic Changes and Customizations.

Given a scenario, determine the appropriate data model, What are the capabilities of the different relationship types and the effect of each on record access, user interface, and reporting, Identify the considerations when changing a field’s type, Given a set of requirements, identify the considerations and select the appropriate field type, Describe the capabilities and considerations of the schema builder, What are the things to be considered when importing into and exporting from the development environments, Describe the capabilities of and use cases for external objects, Understanding Salesforce Trust, Data Model, Fields, Relationship Fields, Junction Object, Schema Builder, Business Logic, Data Management in Salesforce, Data Import Wizard vs. Data Loader, Exporting Data, Apex Class Variables and Methods, Access Modifiers, Class Constructors, Apex, Apex Development Process, Apex Development Tools, Apex Governor Limits.

Describe the features and capabilities available to restrict and extend object, record, and field access, Given a set of business requirements, determine the appropriate sharing solution, Application Development Tools in Salesforce, AppExchange as Application Development Strategy, Finding and Navigating Salesforce Documentation.

Describe the capabilities of and use cases for record types, Understanding the formula field capabilities and use cases, Describe the capabilities of, use cases for, and implications of roll-up summary fields, Describe the capabilities of and use cases for validation rules, Describe the capabilities of and use cases for approval processes, Describe the capabilities of and use cases for workflow, visual workflow, and the Lightning Process Builder.

Chatter features and use case.

Determine the features and capabilities available when creating reports, report types, and dashboards.

Describe the considerations when developing in a multi-tenant environment, Describe how the Salesforce platform features map to the MVC pattern, the ‘this’ Keyword, Inheritance, Sharing, Interface, System Classes and Methods, Standard Object and Field API Names, Relationships in Apex, Basic Syntax of SOQL, SOQL Functions, SOQL Variable Binding, SOQL “for” Loops, SOQL Keywords, Relationship Queries, Salesforce Object Search Language (SOSL), SOQL vs SOSL, Debugging Using Debug Logs, Anonymous Block, Another Debugging Tool, Apex Testing, Unit Tests and Test Classes, System Test Class Methods, Accessing Private Variables and Methods in Test Classes, Test Data, Unit Tests.

Language Constructs, Understanding the variables and constants declaration in Apex and the way to assign values using expressions, Collections overview(Lists, Sets and Maps), Invoking Apex, Classes, Objects and Interfaces, Apex control flow statements applications and use cases, Describe how to use basic SOSL, SOQL, and DML statements, Apex Design Patterns , Dynamic Apex, Batch Apex, Debugging Apex, Anonymous Scripts, Management of Debug Logs, Force.com IDE, Dev Console, Workbench, Data Manipulation Language (DML), SaveResult Class, Transaction Control, Database, DML Options, DML and Loops, SOQL, DML, and Governor Limits, Apex Triggers, Triggers and Their Execution Order, Creating and Viewing Triggers, Trigger Context Variables, Understanding Trigger Events, Trigger Helper Class Pattern, Bulkified Triggers, Handling Recursion in Triggers, Restrict Save Operations with addError(), Apex Trigger Best Practices, Exceptions, Exception Statements, System-Defined Exception, Exception Methods, Catching Different Exception Types, Custom or User-Defined Exception Handling

Governor limits, Testing Apex, Utilization of Start/Stop, Testing Framework, Bulkified Code, Creation/Loading of test data, Testing for profile security using system.runAs

Using javascript/HTML/CSS, Writing Visualforce controllers in a detailed way, Understanding the circumstances when to use the Apex custom controller, standard visualforce controller and controller extensions, Visualforce Page, Understanding the MVC Pattern, How Visualforce is Architected, Tools for Visualforce Development, Visualforce Tags and its Syntax, Types of Binding, Using Static Resources with Visualforce, What is a Visualforce Controller?, Standard Controllers, Standard List Controllers, Custom Controllers, Custom List Controller, Controller Extensions, Controller Methods, Order of Execution, Overview of Salesforce Lightning, Lightning Component Framework Structure, Benefits of Using Lightning Component Framework

Salesforce Lightning collection of tools and technologies, modern user interface for speed optimization, Lightning Experience, building reusable components to customize Lightning Experience, Salesforce1 Mobile App.

Introduction to Salesforce1, action layouts for Salesforce1, Lightning Process Builder, creating process using visual layout, create whole process rather than using multiple workflow rules, process for working together in one UI for different users.

Two types of free accounts, lifetime free developer account, 30 days trial production account, understanding how to sign up for the lifetime free developer account, account creation at https://developer.force.com.

Creation of custom domain in Salesforce, defining of custom domain name for the organization at https://.lightning.force.com, testing the domain, event driven lightning framework, Aura Framework, deploying the domain, using Developer Console, creating Lightning Components.

Using CSS and HTML for styling Lightning Components, referencing Components in Lightning App, creating CSS file in Developer Console, linking to Lightning Component, uploading external style sheet to static resource.

Understanding what attributes are, member variables in Apex Class, typed fields on a specific instance of a component, referencing from within Component’s markup using expression syntax, making components dynamic with attributes, using aura:attribute> tag to add attribute to component or app.

Understanding client side controller, defining functions, binding to components, passing value to functions and other JavaScript based operations, defining attribute in application, referencing component in application.

Creating fine-grained components in larger components, fitting components together, creating simple components like c:LC and c:LC2, creating wrapper component c:wrappercomp containing simple components.

The IF Else conditional statement, aura:if, isTrue expression, instantiating components in either its body or the Else attribute.

Accessing data using Value Providers, encapsulating related value together, the value providers for a components v (view) and c (controller).

Using out-of-the-box components for Salesforce1, Lightning Experience, Lightning Apps, components belonging to different namespaces, Aura, Force, force Chatter, force Community, lightning design system styling, lightning namespace components, user interface.

Understanding common UI, using aura:component, UI components such as ui:input and ui:output, easy handling of common UI, component styling and extension.

Dynamically updating UI components, JavaScript controller actions for firing events in Lightning Component Framework, event declaration using aura:event tag in a .evt resource.

Event-driven programming using JavaScript, Java Swing, the component event and application event, writing handlers in JavaScript controller actions.

Creating server side controller in Apex, @Aura Enabled annotation, annotation to enable client and server-side access to controlled method, calling a server-side controller action from a client-side controller.

A real example of deploying Server side controller by pulling data from Opportunity object, creating Client side controller to invoke Server side controller and passing the returned value to components.

Building Contact Management App on Lightning Framework, uploading CSS file and uploading it to static resource for referencing in application, creating contact Controller Apex Class, pulling data from contact and returning the list of contacts, designing User Interface by using HTML and CSS Classes provided in Bootstrap Style sheet.

Project 1: Real-time inventory management with Salesforce

Industry :  Retail

Problem Statement : How to keep track of the inventory and product purchase in real-time to keep products well-stocked

Topics : In this project you will work on the retail inventory management. You will deploy real time tracking and analysis for the four different categories of product, inventory, sales and customer. This is a multiple to multiple relationship, whenever a product is sold it has to be replaced in the inventory. You will list the products bought by the customer, the details of the customer and such other data.

Highlight :

• Tracking customer information through various parameters
• Updating inventory when a product moves out
• Keeping track of products sold to customers.

Project 2 : Creating a Library Management System with Salesforce

Industry :  Education

Problem Statement : How to keep track of all books and ensure that requests for books are met and books are returned on time.

Topics:  In this project you will create a Salesforce library management system for keeping track of all books, all the requests for books that are coming, searching for books based on title, author or name of the book, giving the admin rights to the librarians to ensure that it is a smooth and well-oiled machine.

Highlights :

• Create a Salesforce Apex platform
• Customization of Salesforce
• Analyzing data with Reports.

Project 3 : Understanding Salesforce admin and developer concepts

Industry : General

Problem Statement : Familiarizing with the various Salesforce aspects

Topics : In this Salesforce project you will be introduced to the cloud computing scenario. You will understand what the meaning of Salesforce Objects, user creation, dashboards and reports, workflow in Salesforce, Process builder, validation rules and so on. Upon completion of the project you will be well-versed in the domains of Salesforce development and administration.

Requirements : 

• Extending access with Permission sets
• Bulk export of data with Data Loader
• Importing data with Import Wizard.

Salesforce Lightning Project

Project – Building Lightning Application

Topics: Building component to call client side controller function and handle data, alternate method for pulling contact details based on ID, creating component to handle the event, creating client side controller for binding user event and calling new Apex Controller method, adding fields to components, querying fields in the controller method and displaying on the screen.