Why Salesforce is better than Microsoft Dynamics?

Question

Could someone tell me why Salesforce is better than Microsoft Dynamics?

Answer 1

Well, quite frankly, for some years now, Salesforce is considered the king of CRM (Customer Relationship Management). While the new entrants such as Microsoft Dynamics 365 gaining ground recently to launch a staunch attack on Salesforce market share and mindshare. But the advantage that Salesforce has got over these new entries, is that Salesforce is older and hence more experienced in the arena, has lot more customers, offers cheaper base-line services (almost half of what Microsoft Dynamics offer), and has more popular AppExchange portal. And Salesforce offers only cloud services, and no on-premise setup, and that makes them easy to scale to better adjust the requirements.

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