Transition from tech support to a cloud engineer by gaining cloud certifications (e.g., AWS, Azure), building hands-on experience with cloud platforms, and learning relevant programming/scripting languages (e.g., Python). Showcase problem-solving and customer service skills on your resume, network with professionals in the cloud field, and seek entry-level cloud roles or internships to bridge the gap between tech support and cloud engineering.
If you are interested in getting into this field, then check out this video about
Ashutosh Pandey and how he achieved a career transition from a Tech Support Role to a Cloud Engineer just after completing the AWS DevOps Certification Training Course from Intellipaat.
Back