Spying rectangles for IE browser website do not match interface elements (Blue Prism)

Question

I am using Blue Prism and am trying to spy/identify some elements on a webpage in IE. The website is https://www.vesselfinder.com/. The Application Modeller is unable to identify many elements on the page, the identification rectangle (prior to Ctr-Left Click) does not show or shows 'off' the element I want to capture. Try for example to spy/identify the 'Vessels' top menu header or the 'Search by Ship Name/ IMO/ MMSI. Can someone share his/her thoughts on why the spying fails?

Answer 1

It is working fine for me, so you can look over a few things that might solve your issue:

• is there any scaling used in your windows. (search for 'change the size of text, apps, and other items' in windows start)
• is there any zoom used in your internet explorer