To shift from Inside Sales to a Business Analyst role, emphasize transferable skills like data analysis, problem-solving, and communication. Learn Excel, SQL, and data visualization. Gain experience through projects, connect with current analysts, and enhance your resume accordingly. Networking and relevant certifications will further aid your transition.
If you are interested in getting into this field, then do check out this video about Sunil K and how he achieved a career transition from Inside Sales to Business Analyst just after completing Intellipaat’s Salesforce Certification Course.