What are three tiers of salesforce platform?

Question

Can anyone tell me what are three tiers of salesforce platform?

Answer 1

You will come across into the following three support levels in your Salesforce journey, as they dictate the amount of expertise required to handle your platform problem:

• Level 1 – Front line basic support
• Level 2 – Advanced level support
• Level 3 – Backend Development

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Also, watch this video to understand more: