Process builder is the new offering from Salesforce and workflow is the old one of the lots. And Process builder comes with a host of features that you won’t be finding it in the workflow. Difference between Workflow and Process Builder from Salesforce could be better understood from the below-listed points.
With process builder you could:
- Create and update a record.
- Launch a flow and bring up a process from another process.
- Send an email, post to chatter (social media platform similar to Facebook and other social media platforms, but this is only for organizations).
- Call apex methods and submit for approvals, etc.
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Also, do check out our YouTube video from our expert on Salesforce Course to get a better understanding.