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Do you know of any success stories of individuals who smoothly shifted from Support Engineer to IT Engineer roles?

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Yes, there are plenty of individuals  who have successfully achieved this career transition. If you are planning to switch careers, then do check out this video about Sunil and how he achieved the career transition from Support Engineer  to IT Engineer with a 140% salary hike just after completing the Certification in Cloud and DevOps - Advanced Master's Program from Intellipaat. 

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