What challenges and hurdles might individuals encounter as they strive to make this transition, and what strategies can help them navigate these challenges?

Question

What obstacles and difficulties could individuals face during this transition, and what approaches can assist them in overcoming these obstacles?

Answer 1

Transitioning from customer support to a cloud expert can be challenging due to a lack of technical background, skill acquisition needs, and competition. Strategies to navigate these challenges include gaining foundational knowledge, obtaining certifications, hands-on practice, networking, seeking entry-level roles, continuous learning, and emphasizing relevant soft skills on a resume.

If you are interested in getting into this field, check out this video about Gulfam and how he achieved a career transition from customer support to a cloud computing expert just after completing Advanced Certification in Cloud Computing and DevOps from Intellipaat.