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What obstacles and difficulties could individuals face during this transition, and what approaches can assist them in overcoming these obstacles?

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Transitioning from customer support to a cloud expert can be challenging due to a lack of technical background, skill acquisition needs, and competition. Strategies to navigate these challenges include gaining foundational knowledge, obtaining certifications, hands-on practice, networking, seeking entry-level roles, continuous learning, and emphasizing relevant soft skills on a resume.

If you are interested in getting into this field, check out this video about Gulfam and how he achieved a career transition from customer support to a cloud computing expert just after completing Advanced Certification in Cloud Computing and DevOps from Intellipaat.

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