Workfusion: Unable to connect with robot

Question

I have installed the community edition of Workfusion. But I am not able to play any recording due to the following issue:

Unable to connect with robot com.workfusion.studio.rpa.recorder.player.driver.DriverInitializationException: Unable to connect with the robot.

... ...

Caused by: org.openqa.selenium.remote.UnreachableBrowserException: Could not start a new session.

Possible causes are the invalid address of the remote server or browser start-up failure

.......

Driver info: driver.version: RpaUniversalDriver at org.openqa.selenium.remote.RemoteWebDriver.execute(RemoteWebDriver.java:744)

.......

Caused by: java.net.SocketException: Connection reset at java.net.SocketInputStream.read(SocketInputStream.java:210)

Can you help me resolve this issue?

Answer 1

There are a couple of things that you can try :

-Try to open the tray menu and restart the Bot Manager component Also check that the port 15444 is open.

-Stop 'Jenkins' Service which is running in the background by stopping it from the 'Component Services' option. (Search it using the Windows button)

-Stop all 'Java' processes and then install Workfusion RPA Express. Start this program as well, and then restart all your stopped Java processes

You can check out this link for troubleshooting:- https://kb.workfusion.com/display/RPAe/Troubleshooting