A Senior Cloud Support Engineer is responsible for providing advanced technical support, troubleshooting complex issues, and offering guidance on cloud infrastructure and services. They collaborate with customers, diagnose problems, and provide timely resolutions while also creating documentation and contributing to process improvements.
If you are interested in getting into this field then check out this video on how Shashank Kumar achieved a career transition from an Application Support Engineer to a Sr. Cloud Support Engineer just after completing Intellipaat’s Advanced Certification in Cloud & DevOps.
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