What challenges might I face during the transition, and how can I overcome them?

Question

What obstacles could arise during this transition, and how to overcome?

Answer 1

Transitioning from call support to business analysis may pose challenges such as acquiring new technical skills and adapting to a more strategic mindset. Overcome these hurdles by taking online courses, earning relevant certifications, and seeking mentorship from experienced business analysts. Showcase transferable skills on your resume and during interviews, emphasizing problem-solving and analytical abilities. Gain practical experience through small projects or within your current role. Networking with professionals in the field can provide insights and open doors to opportunities. If you are interested in getting into this field, then check out Uday Kumar’s video. This video describes how he got a career shift from non-tech to Business Analyst with a good salary hike just after completing Intellipaat's Advanced Certification in Data Science and AI.