Talking about Salesforce.com, they offer Force.com platform, which actually provides a programming language, database, integration features and so on. You can use this platform to build whatever you need or like.
Salesforce also offers their own prebuilt CRM applications which is SaaS or Software as a service as the application has been built for you, you can simply start using it.
PaaS provides you with tools and components to build something. SaaS provides you with a prebuilt application you can pick up and use straight away. Using the Salesforce example, you can tailor their SaaS offerings by using some of their PaaS technologies.