+2 votes
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in RPA by (11.8k points)

I am using Uipath Enterprise Trial latest edition on a remote Windows Server 2008R2 Standard. I am trying to connect a robot to orchestrator community edition and I am getting the following error when I click on connect to connect the robot:

"An error occurred while sending the request"

  • I added the machine correctly and I created a robot attached to it.
  • I double checked my credentials and there is no error
  • I verified the machine key and it is also correct
  • I checked the Uipath service robot and it is running.
  • I restarted the robot and the error persists

To be noted: - I did not use orchestrator Enterprise edition because the installation requirements need approval from the security and IT team (Pending) - I tested using Uipath Enterprise Studio with orchestrator community edition on my personal computer and it works fine. - My orchestrator and my robot version are both 2018 hence compatible

Did anyone have a similar issue and can assist me on this?

Please let me know if there is anything else I need to clarify.

1 Answer

+4 votes
by (27.7k points)
edited by

Answer: It seems to me that the connections you made are fine and you have followed all the steps too so there should be some problem with cloud connection

Are you interested in learning UIpath from the basics! Here's the right video for you on UIpath provided by Intellipaat:

-check your firewall settings. Your firewall might be blocking cloud redirection to your system, here is how you can configure your firewall

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