Executive Post-Graduate Certification Program for Chief Operation Officer (COO) - IIM

Chief Operation Officer (COO) Course - IIM Program

  • Learn Operations Management from renowned IIM Ranchi faculty
  • Attend a 3-day campus immersion at IIM Ranchi
  • Master Supply Chain, Operations Strategy, Digital Transformation & LeadershipEarn an Executive PG Certification & Executive Alumni Status
Recognitions
iim ranchi
Course Introduction
Next cohort Starts
26th July 2026
Live Online
Weekend Sessions
Course duration
10 Months

Key Highlights

120+ Hours of Live Sessions from IIM Ranchi Faculty
30+ Hours of Preparatory Sessions by Industry Experts
Operations Strategy & Supply Chain Case Studies
Executive Post Graduate Certification from IIM Ranchi
3-Day Campus Immersion at IIM Ranchi
Executive Alumni Status from IIM Ranchi
Placement Assistance with 3100+ Hiring Partners
24×7 Learner Support

Chief Operating Officer (COO) Program Overview

Build expertise in Operations Strategy, Supply Chain Management, Project Management, Process Optimization, Logistics, Leadership, Digital Transformation, and Business Analytics through real-world case studies and practical learning.

COOs play a critical role in driving operational excellence, business growth, and organizational performance. This program prepares professionals to lead cross-functional teams, optimize business processes, and manage large-scale operations across diverse industries.

A Chief Operating Officer oversees an organization’s day-to-day operations, ensuring efficient business processes, operational excellence, and strategic execution. COOs work closely with leadership teams to improve productivity, optimize resources, manage supply chains, and drive sustainable business growth.

The program covers Operations Strategy, Supply Chain Management, Project Management, Process Improvement, Logistics, Financial Decision-Making, Digital Transformation, Leadership, and Generative AI for Operations, complemented by live faculty sessions, industry projects, and a campus immersion at IIM Ranchi.

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Meet Your Mentors

IIM Ranchi Chief Operating Officer (COO) Certification

  • Industry-recognized Executive Post Graduate Certification from IIM Ranchi
  • Develop practical skills in Operations Strategy, Supply Chain Management, Leadership, Digital Transformation & Process Excellence
  • Placement support with 3100+ Hiring Partners, including leading MNCs and global enterprises
EPGC Program for Chief Operation Officer Certificate
IIM Ranchi
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Tools to Master
excel
Power BI
Microsoft Project
chatgpt
Microsoft 365 Copilot
miro
JIRA software

Curriculum

Live Course

Phase 1: Business Management Foundations

  • General foundations of managerial economics
  • Demand analysis and forecasting
  • Costs, demand, and pricing
  • Market structure
  • Profit maximization
  • Accounting concepts, principles, and conventions
  • Understanding and analyzing financial statements
  • Basics of financial management
  • Cost-volume-profit analysis
  • Capital budgeting
  • International accounting and IFRS
  • Risk management
  • Introduction to organizational behavior
  • Elements and levels of organizational behavior
  • Organizational culture and climate
  • Strategic HR Management and Planning
  • Workers, jobs, and job analysis
  • Recruiting and labor markets
  • Organizational learning and development
  • Performance management and retention
  • Key concepts: cycle time, throughput, and work-in-progress
  • Process structure in services and manufacturing
  • Process analysis and improvement
  • Scheduling and resource planning
  • Lean management
  • Logistics management
  • Supplier relationship management
  • Introduction and overview of strategic management
  • Environmental scanning
  • Industry analysis
  • Strategies for internal growth
  • Strategies for external growth
  • Turnaround leadership and change management
  • Global business strategy
  • Entrepreneurship & intrapreneurship
  • Product management
  • Pricing strategies
  • Advertising and sales promotion
  • Distribution strategy and sales management
  • Branding strategies
  • Customer relationship management
  • Digital Marketing
  • Social media marketing

Phase 2: Supply Chain & Operations Planning

  • Real life examples to demonstrate the issues related to supply chain
  • Drivers, Importance and Applications of diverse supply chain concepts
  • Different delivery Models
  • Basic Statistics, Central tendency and variation, Variance and Standard Deviation, Covariance and Correlation, regression Analysis
  • Advanced statistics – hypothesis testing, analysis of variance
  • Demand forecasting in supply chain
  • Aggregate planning in supply chain
  • Understanding of supply chain forecasting techniques with Hands-on exercises in Excel
  • Operations Research: Linear Programming, Integer Programming, Transportation Problem, Transshipment Problem, Assignment Problem
  • Simulation exercises and Hands-on experience with excel
  • Understanding of Inventory classification techniques
  • Cycle inventory: Managing Economies of Scale in a supply chain
  • Safety inventory: Managing uncertainty in a supply chain
  • Understanding of Vendor-Managed Inventory (VMI).
  • Understanding of Inventory management models with Hands-on exercises in Excel

Phase 3: Strategic Operations & Business Excellence

  • Designing Logistics and Transportation network Design
  • Implementation of different supply chain network models using spreadsheet modelling
  • Warehousing management
  • Theoretical description of different Sourcing Strategies and risk management and real-life examples or issues.
  • Implementation of sourcing strategies using spreadsheet modelling
  • Theoretical understanding and implementation of different supply contracts such as wholesale price contract, cost sharing, revenue sharing contract using game theoretic analysis and spreadsheet modelling
  • Multiple customer segments, perishable products, dynamic pricing
  • Revenue management in supply chain
  • Introduction to Corporate Communication
  • Internal Communication Strategies
  • External Communication with Stakeholders
  • Crisis Communication Fundamentals
  • Types of crises (operational, financial, reputational)
  • Developing a Crisis Communication Plan
  • Identifying potential risks and crisis scenarios
  • Communicating During a Supply Chain Disruption
  • Managing Media Relations in a Crisis
  • Maintaining brand reputation online
  • Post-Crisis Communication – Analysis and Reporting
  • Legal Considerations: Understanding legal obligations during a crisis

Phase 4: AI, Business Intelligence & Executive Leadership

  • Introduction to Generative AI
  • Basics of Prompt Engineering
  • GenAI in Operations
  • AI for Supply Chain Optimization
  • Generative AI for Workflow Improvement
  • AI-Enhanced Decision Making
  • AI in Resource Allocation and Scheduling
  • Generative AI for Risk Management
  • AI in Customer Support Operations – Chatbots & Virtual Assistants
  • AI and Human Collaboration in Operations
  • Ethical Considerations of AI in Operations
  • Future Trends in AI for Operations
  • Power BI Basics
  • Data Modelling and DAX, Time Intelligence Functions, DAX Advanced Features
  • Slicers, filters, Drill Down Reports
  • Power BI Query, Q & A and Data Insights
  • Power BI Settings, Administration and Direct Connectivity
  • Embedded Power BI API and Power BI Mobile
  • Power BI Advance and Power BI Premium
  • Hands-on Exercises, Quizzes and Assessments
  • Strategic Leadership
  • Digital Transformation and Design Thinking
  • Legal issues
  • Job Search Strategy
  • Resume Building
  • LinkedIn Profile Creation
  • Interview Preparation Sessions by Industry Experts
  • Mock Interviews
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Disclaimer
Intellipaat reserves the right to modify, amend or change the structure of module & the curriculum, after due consensus with the university/certification partner.
Skills to Master

Operations Management

Process Optimization

Supply Chain and Logistics Management

Project and Program Management

Operational Risk Management

Financial Planning and Budget Management

Crisis Management

Vendor and Supplier Management

Cross-Functional Team Leadership

Operational Compliance and Regulatory Adherence

Resource Allocation and Capacity Planning

Data-Driven Decision Making

Customer-Centric Operational Strategies

View 9 more Skills

Experience Immersive Learning at the IIM Ranchi Campus

Campus immersion experience with IIM Ranchi faculty Desktop Image Campus immersion experience with IIM Ranchi faculty Mobile Image

Admission Process

To take the admission in this course, a simple 3-step process is to be followed. Only the candidates who will be shortlisted through this process can get admitted to the program.

STEP 1
Submit Application
Speak to the course advisor and mention your career goals & interest for this Chief Operation Officer program.
STEP 2
Application Review
Our team will review your application based on your interest and experience.
STEP 3
Admission
Shortlisted candidates can confirm their seats by paying the course fees.
Who should apply for this Chief Operation Officer Training?
To ensure we are able to give you the best possible outcome from this program, we check for the following things:
  • A completed bachelor’s degree with a minimum of 50% marks
  • Basic proficiency in listening and reading English
  • Anyone with keen interest in learning Chief Operation Officer

Program Fee & Financing

Total Fee
$4,386
(Inclusive of taxes)
We partnered with financing companies to provide very competitive finance options at 0% interest rate
dk-fee-emi-logo
Admission Closes On:
26th July 2026
Apply Now

Program Cohorts

Next Cohorts

Date Time Batch Type
Program Induction 26th July 2026 09:00 AM - 12:15 PM IST Every Sunday
Regular Classes 26th July 2026 09:00 AM - 12:15 PM IST Every Sunday
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Frequently Asked Questions

Program

How will I receive my certificate?

You will receive an Executive Post Graduate Certification in the Chief Operation Officer (COO) Programme from IIM Ranchi, upon completion of the program. Please find below the criteria for receiving the certificate

  • Participants who complete the academic requirements and satisfy the requisite attendance criteria will be awarded a certificate of completion.
  • Participants who are unable to clear the evaluation criteria but have the requisite attendance will be awarded a participation certificate.
  • Any participant who is neither able to clear the evaluation criteria nor satisfies the requisite attendance criteria will not receive any certificate.

In this Chief Operation Officer Course, sessions are conducted by IIM professors. They will help you to become an expert in this field of management via online video lectures and projects. They will also help you master various skills by providing hands-on experience in these domains through real-time projects.

Upon completion of the course and successfully executing the assignments and projects, you will receive an industry-recognized Chief Operation Officer (COO) Programme certification from IIM Ranchi.

You will receive a copy of the recorded session in the next 12 hours, in case you fail to attend any of the live lectures.

To receive alumni status, the Executive Alumni Fee of Rs.10000 (inclusive of all) will have to be paid to IIM RANCHI in full (for those who will be opting for it). This will be done upon the program completion.

  • Regular newsletters, important news, and articles about the Institute are shared on the portal, along with updates on achievements, events, and programs.
  • Executive Education Alumni who choose to enroll in another LDP receive a 5% discount on program fees.

Please note that the course fees are non-refundable and we will be at every step with you for your upskilling and professional growth needs.

Yes, Intellipaat certification is highly recognized in the industry. Our alumni work in more than 10,000 corporations and startups, which is a testament that our programs are industry-aligned and well-recognized. Additionally, the Intellipaat program is in partnership with the National Skill Development Corporation (NSDC), which further validates its credibility. Learners will get an NSDC certificate along with an Intellipaat certificate for the programs they enroll in.

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