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Salesforce Training in India for Administrator & App Builder Certification

Salesforce training in India enables you to clear Salesforce certification for Administrator (SFDC ADM 201) and App Builder. You will master the Salesforce App Builder, Visualforce, Apex language, Force.com platform and more through hands-on projects. Get the best salesforce training in India from salesforce certified mentors.

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Key Features

  • Instructor Led Training : 40 Hrs
  • Self-paced Videos : 26 Hrs
  • Exercises & Project Work : 52 Hrs
  • Get Certified & Job Assistance
  • Flexible Schedule
  • Lifetime free upgrade
  • 24 x 7 Lifetime Support & Access

About Salesforce Certification Training Course

Intellipaat offers the most industry-recognized Salesforce certification training course in India. The content of this course is divided into two different domains, namely, Salesforce Administrator and Salesforce Developer. This course equips you with the necessary Salesforce skills such as SFDC Data Model, Apex, Visualforce, App Builder and much more. After completing this course, you will be having expertise in Salesforce and its related concepts.

What will you learn in this Salesforce training in India?

  1. Basics of the Salesforce tool
  2. Fundamentals of sales and customer support
  3. Salesforce Cloud and Force.com platform
  4. Designing portals, report preparation and dashboards
  5. Application customization, debugging and data validation
  6. MVC architecture and SOQL
  7. Data model features, UI and security
  8. Standard List Controller

Who should take up this Salesforce training course?

Salesforce Professionals, Software Administrators, Developers, Analysts, Sales Managers and Executives can take this Salesforce course.

What are the prerequisites for taking up this Salesforce course online?

There are no specific prerequisites for this Salesforce training course.

What are the Salesforce job opportunities in India?

India is growing rapidly and investing heavily to acquire advanced technologies. Information Technology can be considered as the strongest market in this country providing numerous job opportunities to individuals with various skills. Salesforce has been continuously dominated the CRM software market, and hence people having sound knowledge in this technology can grab high-paying jobs in India.

What is the Salesforce market trend in India?

Currently India is considered to be one of the best business destinations among the developing nations. Due to this, there is a flood of major enterprises from around the world toward the shores of India. As sales is an essential part of every enterprise, there is increased growth in the Salesforce market across the country making it worthwhile to master this top CRM tool in the market to command lucrative jobs.

Why should you take this online Salesforce training course in India?

  • Global CRM market to reach $81.9 Billion in 6 years – Grandviewresearch
  • Salesforce leads the CRM market with a 19.7% of market share – Gartner
  • A Salesforce Developer in United States can earn $1,00,000 – indeed.com

Salesforce CRM professionals handle some of the crucial operations of an organization and having a hands-on experience in this technology will surely lead you to success. This Salesforce training course ends up with a real-time project work and provides you all the knowledge to qualify for Salesforce 201 and 401 certifications with good score.

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Salesforce Course Content

Salesforce Fundamentals

  • Introduction to Salesforce
  • Overview of Salesforce, its Editions
  • Home Page Customization
  • User Management
  • Apps Creation
  • Core CRM objects Capabilities
  • Declarative Customizations Boundaries
  • Programmatic Customizations Use Cases

Sales and Service Cloud

  • Sales cloud introduction
  • List views, creating and converting the leads
  • Creating accounts, contacts, email templates, mass emails, price books, products, etc.
  • Creating activities, opportunities, web-to-lead form, assignment rule, queue, campaigns, etc.
  • Quote Templates
  • Quote Templates Introduction
  • Creating a Quote record, template, quote PDF
  • Service Cloud
  • Service cloud introduction
  • Creating cases, assignment rules, escalation Rules
  • Enabling solutions, creating solutions, attaching it to cases
  • Enabling and configuring knowledge
  • Creating web-to-case form, email-to-case
  • Introduction to the Service cloud
  • Assignment and escalation rules creation
  • Cases creation
  • Enabling and creating solutions
  • Web-to-case form creation

Quote Templates – Preview, Create, and Activate

  • Introduction to Quote Templates
  • Quote record creation, its template, and quote PDF

Field Types and Salesforce Objects

  • Field types overview
  • Standard fields modification
  • Creation of auto-number, formula, roll-up summary, lookup & master-detail, and checkbox fields
  • Creation of number, currency, and percent fields
  • Creation of geolocation, phone, and email fields
  • Creation of date & time fields
  • Creation of text and text area fields
  • Creation of URL, encrypted fields, etc.
  • Salesforce objects introduction
  • Components, standard objects, and its modification
  • External objects and creation of custom objects

Creation of Custom Buttons, Link units, and Actions

  • Creation of buttons, links, and actions overview
  • Creation of new records with actions
  • Call logging with actions
  • Record updating
  • Creation of custom buttons and custom links, etc.

Salesforce Workflow, Schema Builder, and Process Builder

  • Overview of visual workflow, schema builder, and process builder
  • Creation of visual flow
  • Modification of the existing workflows
  • Creation of process
  • Field creation in the schema builder

Validation and Workflow Rules

  • Overview of validation rules, its creation
  • Creation of formulas
  • Creation of error messages
  • Overview of workflow rules
  • Creation of
    • Workflow rule
    • Field update
    • Task assignment
    • Email alert

Salesforce Lightning Components Framework

  • Overview of Salesforce Lightning Components
  • Lightning components installation, its capabilities
  • Visualforce vs. Lightning Components

Creation of Role Hierarchy

  • Overview of the role hierarchy
  • Creating
    • Roles
    • Groups
    • Permission Sets
  • Enabling field history
  • Assigning Roles to Users

Security Data Security Model

  • Restricting logins
  • Object access determination
  • Record access configuration
  • Creation of role hierarchy
  • Record access exceptions

Salesforce User Profiles

  • Profiles introduction
  • Overview of standard profiles
  • Page layouts assigning
  • Settings
    • Custom app and its access
    • Tab
    • Record type
  • Permissions
    • Administrative
    • General user
    • Standard object
    • Custom object
  • Password guidelines
  • Session timeout, hours of log in, IP ranges
  • Field-level security
  • Access of Apex and Visualforce

Salesforce Chatter – Getting started with Chatter Unit

  • Chatter features and use cases
  • Configuring chatter fields, groups, users, etc.
  • Creating chatter user
  • Setting up Salesforce to Salesforce, accepting connection
  • Enabling ideas, social accounts, libraries & content
  • Uploading documents to content and libraries
  • Setting up Salesforce

Salesforce Reporting and Dashboards

  • Reports introduction
  • Report formats
  • Creation of:
    • Leads report
    • Creating contacts
    • Accounts report
    • Opportunity report
    • Charts
    • Scheduling report
    • Campaign report
    • Report formula
  • Using report to add the leads to campaign
  • Reports export to Excel
  • Dashboards introduction
  • Dashboard
    • Creation and refreshing dashboard
    • Modifying columns
    • Adding filter
    • Adding reports
    • Interfaces
  • Access management
  • Dynamic dashboards configuration
  • Report builder activation on profiles

Data Management in Salesforce

  • Data management introduction
  • Importing
    • Leads
    • Contacts
    • Accounts
  • Installation of data loader
  • Mass delete
  • Records
    • Importing with data loader
    • Exporting with data Loader
    • Updating with data Loader
    • Deleting with data Loader
  • Addition of field to schema builder, etc.


  • AppExchange Introduction and Overview
  • Finding
    • App
    • Developer
    • Consultant

Salesforce Communities

  • Communities introduction
  • Making a new community, and preferences
  • Management of
    • Topic
    • Recommendations
    • Reputation
  • Addition of members
  • Managing branding and tabs
  • Registration and Login

Deploying a Change Set

  • Change Sets introduction and its Deployment
  • Change Sets
    • Inbound
    • Outbound
  • Deployment
    • Settings
    • Status
  • Eclipse IDE

User Interface in Salesforce

  • User Interface Introduction
    • General Options
    • Sidebar Options
    • Calendar Options
    • Name Settings
    • Setup Options

Salesforce Application Lifecycle Management framework - Application Lifecycles

  • Application Lifecycles Introduction
  • Key milestones and considerations
  • Using
    • Sandboxes
    • Change Sets
    • Unmanaged packages

Value Providers

Accessing data using Value Providers, encapsulating related value together, the value providers for a components v (view) and c (controller).

Out of the box components

Using out-of-the-box components for Salesforce1, Lightning Experience, Lightning Apps, components belonging to different namespaces, Aura, Force, force Chatter, force Community, lightning design system styling, lightning namespace components, user interface.

Common UI and UI namespace

Understanding common UI, using aura:component, UI components such as ui:input and ui:output, easy handling of common UI, component styling and extension.

UI component dynamic update

Dynamically updating UI components, JavaScript controller actions for firing events in Lightning Component Framework, event declaration using aura:event tag in a .evt resource.

Event handling

Event-driven programming using JavaScript, Java Swing, the component event and application event, writing handlers in JavaScript controller actions.

Server side controller

Creating server side controller in Apex, @Aura Enabled annotation, annotation to enable client and server-side access to controlled method, calling a server-side controller action from a client-side controller.

Hands on example of Server side controller

A real example of deploying Server side controller by pulling data from Opportunity object, creating Client side controller to invoke Server side controller and passing the returned value to components.

Building Lightning Application

Building Contact Management App on Lightning Framework, uploading CSS file and uploading it to static resource for referencing in application, creating contact Controller Apex Class, pulling data from contact and returning the list of contacts, designing User Interface by using HTML and CSS Classes provided in Bootstrap Style sheet.

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Salesforce Projects

What projects I will be working on this Salesforce certification training?

Project 1: Real-time inventory management with Salesforce

Industry:  Retail

Problem Statement: How to keep track of the inventory and product purchase in real-time to keep products well-stocked

Topics: In this project, you will work on the retail inventory management. You will deploy real-time tracking and analysis for the four different categories of product, inventory, sales, and customer. This is a multiple to multiple relationships, whenever a product is sold it has to be replaced in the inventory. You will list the products bought by the customer, the details of the customer and such other data.


  • Tracking customer information through various parameters
  • Updating inventory when a product moves out
  • Keeping track of products sold to customers.

Project 2: Creating a Library Management System with Salesforce

Industry:  Education

Problem Statement: How to keep track of all books and ensure that requests for books are met and books are returned on time.

Topics:  In this project you will create a Salesforce library management system for keeping track of all books, all the requests for books that are coming, searching for books based on title, author or name of the book, giving the admin rights to the librarians to ensure that it is a smooth and well-oiled machine.


  • Create a Salesforce Apex platform
  • Customization of Salesforce
  • Analyzing data with Reports.

Project 3: Understanding Salesforce admin and developer concepts

Industry: General

Problem Statement: Familiarizing with the various Salesforce aspects

Topics: In this Salesforce project you will be introduced to the cloud computing scenario. You will understand the meaning of Salesforce Objects, user creation, dashboards and reports, workflow in Salesforce, Process builder, and validation rules and so on. Upon completion of the project, you will be well-versed in the domains of Salesforce development and administration.


  • Extending access with Permission sets
  • Bulk export of data with Data Loader
  • Importing data with Import Wizard.

Salesforce Lightning Project

Project – Building Lightning Application

Topics: Building component to call client-side controller function and handle data, alternate method for pulling contact details based on ID, creating component to handle the event, creating client-side controller for binding user event and calling new Apex Controller method, adding fields to components, querying fields in the controller method and displaying on the screen.

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Sample Salesforce Video Tutorials

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Salesforce Certification

The Intellipaat Salesforce training course will provide you complete proficiency to clear the following certifications:

  • Salesforce Administrator ADM 201 Certification
  • Salesforce App Builder Certification

The complete course content is in accordance with the requirements of these two certifications. The Intellipaat training will give you ample opportunities to work on industry-designed real-world projects and case studies. All this will help you fast-track your career with hands-on experience in the domain. Upon the completion of the Intellipaat training, you will solve quizzes that are modeled on the specific types of questions asked in these certification exams. We also award you with the Intellipaat Course Completion Certificate once you score at least 60% marks in the qualifying exam and complete the project work. Leading MNCs like Cisco, Standard Chartered, Sony, Ericsson, TCS, and others acknowledge the Intellipaat certification.

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Salesforce Training Reviews

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  1. Profile photo of Sanjana Ashokkumar Sanjana Ashokkumar 

    Excellent support service

    I am completely in awe of the Intellipaat support that came with the Salesforce training which as they promised was 24/7 and also very dependable and friendly. Due to this, I got my query resolved in the shortest interval making it possible for me to learn Salesforce much faster and better.

  2. Profile photo of Ranjita Ranjitha 

    Impactful training videos

    I am very happy about the Intellipaat Salesforce training videos and the Salesforce course as a whole. It has been created in a professional style, and it offers enough real-world examples and interactivity in order to master Salesforce in a self-paced manner.

  3. Profile photo of shanmugam murugesan Shanmugam 

    Best Salesforce trainers

    I especially want to talk about the Salesforce trainer quality at Intellipaat. I found them to be some of the best in the entire online training industry anywhere. Due to this, learning becomes much more professional and fruitful. Thank you Intellipaat for such a wonderful learning opportunity. I could learn Salesforce within the stipulated time.

  4. Profile photo of sirivemuri Sridevi Vemuri 

    Complete Theory Coverage

    The modules that cover theory are almost done. Now, the trainer will be moving on to practicals. All I can hope is he will be as good at practicals as he is with theory. Fingers crossed!

  5. Profile photo of Gayathri Kundeti Gayathri Kundeti 

    This Course is Worth Spending.

    I am very much impressed with the quality of videos and course material. The instructor is highly experienced and explained everything with real-time examples. The combination of online classes, project work, and study material was really helpful for me to understand Salesforce thoroughly.

  6. Profile photo of amolmore1982 Amol More 

    Wonderful training experience.

    The trainer is very good his subject matters. He entertains all questions with patience. The liked the quality material provided to me. I will recommend this course to my friends.

  7. Profile photo of Louis Alexander Louis Alexander 

    Salesforce Training Feedback

    One of the best online training institutes for Salesforce I would say. The complete course is designed by professionals. The course was amazing and live training was quite interactive. First time experience with online training and it was overall a good experience.

  8. Udaya 

    fabulous training

    Hi. Thank you for the fabulous training. I am now able to effortlessly master all the skills and grab the dream job I am looking for.

  9. Profile photo of Anik Saxena Anik Saxena 

    Really up to the mark

    Thank you so much for your excellent training. I am 100% satisfied with everything which was actually more than what I had expected. I shall recommend Intellipaat to friends and family for sure to learn Salesforce.

  10. Profile photo of amrutha rao Amritha Rao 

    Keep up the good work

    Thank you for your cooperation. My issues have been resolved to my full satisfaction. I am giving a five-star rating to the entire Intellipaat support team.

  11. Profile photo of rafael valenzuela moraleda Rafael Valenzuela 

    AMAZING Course!!

    This Intellipaat online Salesforce training course ticked all the right boxes. I was able to master the Salesforce CRM tool thanks to you!

  12. Profile photo of Deepa Singh Deepa Singh 

    Highly Recommended

    I just loved the Intellipaat Salesforce combo training course. I have opted for the self-paced learning course and I must say the course material, videos and tutorial were beyond my expectation. I highly recommend it to everybody.

  13. Profile photo of Ankit Mathur Ankit Mathur 

    Very well explaination

    This is by far the best online Salesforce training combo course. I would like to thank the entire Intellipaat team and the highly experienced trainers for embarking on such a great mission of imparting knowledge.

  14. Profile photo of ashish singh ashish singh 

    Splendid Combo!

    This single Intellipaat Salesforce training course delivers it all. You can learn about all the Salesforce components and effortlessly master it with the world-class Salesforce course materials and training content.

Frequently Asked Questions on Salesforce

Why should I learn Salesforce from Intellipaat?

This Intellipaat Salesforce certification training is a comprehensive learning approach for mastering the Salesforce Developer and Salesforce Administrator skills. As part of the training, you will learn about Salesforce fundamentals, Visualforce, Apex language, dashboard, process automation and more. The entire training is in line with Salesforce certification exams.

You will be working on real-time Salesforce projects and step-by-step assignments that have high relevance in the corporate world, and the course curriculum is designed by industry experts. Upon the completion of the training course, you can apply for some of the best jobs in top MNCs around the world at top salaries. Intellipaat offers lifetime access to videos, course materials, 24/7 support and course material upgrading to the latest version at no extra fee. Hence, it is clearly a one-time investment.

What are the different modes of training that Intellipaat provides?
At Intellipaat you can enroll either for the instructor-led online training or self-paced training. Apart from this Intellipaat also offers corporate training for organizations to upskill their workforce. All trainers at Intellipaat have 12+ years of relevant industry experience and they have been actively working as consultants in the same domain making them subject matter experts. Go through the sample videos to check the quality of the trainers.
Can I request for a support session if I need to better understand the topics?
Intellipaat is offering the 24/7 query resolution and you can raise a ticket with the dedicated support team anytime. You can avail the email support for all your queries. In the event of your query not getting resolved through email we can also arrange one-to-one sessions with the trainers. You would be glad to know that you can contact Intellipaat support even after completion of the training. We also do not put a limit on the number of tickets you can raise when it comes to query resolution and doubt clearance.
Can you explain the benefits of the Intellipaat self-paced training?
Intellipaat offers the self-paced training to those who want to learn at their own pace. This training also affords you the benefit of query resolution through email, one-on-one sessions with trainers, round the clock support and access to the learning modules or LMS for lifetime. Also you get the latest version of the course material at no added cost. The Intellipaat self-paced training is 75% lesser priced compared to the online instructor-led training. If you face any problems while learning we can always arrange a virtual live class with the trainers as well.
What kind of projects are included as part of the training?
Intellipaat is offering you the most updated, relevant and high value real-world projects as part of the training program. This way you can implement the learning that you have acquired in a real-world industry setup. All training comes with multiple projects that thoroughly test your skills, learning and practical knowledge thus making you completely industry-ready. You will work on highly exciting projects in the domains of high technology, ecommerce, marketing, sales, networking, banking, insurance, etc. Upon successful completion of the projects your skills will be considered equal to six months of rigorous industry experience.
Does Intellipaat offer job assistance?
Intellipaat actively provides placement assistance to all learners who have successfully completed the training. For this we are exclusively tied-up with over 80 top MNCs from around the world. This way you can be placed in outstanding organizations like Sony, Ericsson, TCS, Mu Sigma, Standard Chartered, Cognizant, Cisco, among other equally great enterprises. We also help you with the job interview and résumé preparation part as well.
Is it possible to switch from self-paced training to instructor-led training?
You can definitely make the switch from self-paced to online instructor-led training by simply paying the extra amount and joining the next batch of the training which shall be notified to you specifically.
How are Intellipaat verified certificates awarded?
Once you complete the Intellipaat training program along with all the real-world projects, quizzes and assignments and upon scoring at least 60% marks in the qualifying exam; you will be awarded the Intellipaat verified certification. This certificate is very well recognized in Intellipaat affiliate organizations which include over 80 top MNCs from around the world which are also part of the Fortune 500 list of companies.
Will The Job Assistance Program Guarantee Me A Job?
In our Job Assistance program we will be helping you land in your dream job by sharing your resume to potential recruiters and assisting you with resume building, preparing you for interview questions. Intellipaat training should not be regarded either as a job placement service or as a guarantee for employment as the entire employment process will take part between the learner and the recruiter companies directly and the final selection is always dependent on the recruiter.
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