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Chief Operating Officer (COO) Course - IIM Program

507 Ratings

Executive Certification Program for Chief Operating Officer (COO)

  • Master essential operational leadership skills such as supply chain management, corporate communication, crisis management, and digital transformation.
  • Learn from IIM Visakhapatnam faculty with 100% live sessions
  • Develop strategic insights for optimizing operations, enhancing supply chain efficiency, and implementing transformative business processes.
  • Earn an Executive Certification for Chief Operating Officer (COO)
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Learning Format

Online

Live Classes

11 Months

Campus Immersion

at IIM Visakhapatnam

IIM Visakhapatnam

Exe. Alumni Status

EMI Starts

at ₹8,000/month*

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About Program

The Program for Chief Operating Officer (COO) equips professionals with advanced operational strategies and leadership skills to optimize business processes, drive efficiency, and lead organizational transformation.

Key Highlights

126 Hrs of Live sessions
Certification from IIM Visakhapatnam
11 Months of Live Sessions by IIM Faculty
IIM Visakhapatnam Executive Alumni Status
24/7 Support
Learn from IIM Visakhapatnam Faculty
Designed for Working Professionals
Power BI & GenAI Sessions by Industry Experts
No-Cost EMI Option
2 Days of Campus immersion at IIM Visakhapatnam
Placement assistance
Industry-Rooted Curriculum & Project-Based Learning

About the IIM Visakhapatnam

Indian Institute of Management Visakhapatnam (IIMV), established in 2015, is one of the fastest-growing IIMs and a premier management institute located in Andhra Pradesh, India.

Highlight Key Achievements of IIM Visakhapatnam:

  • Established in 2015, IIM Visakhapatnam is the 14th IIM in India.
  • Ranked 26th in the NIRF India Rankings 2024 (Management category), the highest among the newer IIMs.
  • Recognised as an Institute of National Importance under the IIM Act 2017.
  • Known for its strong focus on innovation, leadership, and industry-oriented programs.

Who Can Apply for the Chief Operating Officer (COO) Course?

  • Graduates (10+2+3) or Diploma Holders (10+2+3) from a recognized university.
  • Graduation or equivalent from a recognized institution.
  • Professionals who are looking to advance in experience management.
  • Individuals focused on enhancing customer and employee experiences.
who can apply

What Roles Can a Chief Operating Officer (COO) Play?

Chief Operations Officer (COO)

Senior executive responsible for overseeing daily operations, implementing operational strategies, improving efficiency, and ensuring the smooth functioning of all business processes.

VP of Operations

Manages the operations department, focusing on optimizing operational processes, resource allocation, and ensuring that operational activities align with the company’s strategic goals.

Director of Operations

Oversees specific operational functions or departments, managing teams to ensure effective execution of operational plans and adherence to performance metrics.

Head of Supply Chain Management

Manages the end-to-end supply chain process, including procurement, logistics, inventory management, and supplier relationships to ensure timely and cost-effective delivery of products.

Operations Manager

Handles day-to-day operations within a specific department or location, focusing on process improvements, team management, and ensuring operational efficiency.

Chief Administrative Officer (CAO)

Oversees administrative functions within the organization, including facilities management, administrative support, and operational policies, often working closely with the COO.

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Skills to Master

Operations Management

Process Optimization

Supply Chain and Logistics Management

Project and Program Management

Operational Risk Management

Financial Planning and Budget Management

Crisis Management

Vendor and Supplier Management

Cross-Functional Team Leadership

Operational Compliance and Regulatory Adherence

Resource Allocation and Capacity Planning

Data-Driven Decision Making

Customer-Centric Operational Strategies

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Curriculum

Live Course
  • General foundations of managerial economics
  • Demand analysis and forecasting
  • Costs, demand, and pricing
  • Market structure
  • Profit maximization
  • Accounting concepts, principles, and conventions
  • Understanding and analyzing financial statements
  • Basics of financial management
  • Cost-volume-profit analysis
  • Capital budgeting
  • International accounting and IFRS
  • Risk management
  • Introduction to organizational behavior
  • Elements and levels of organizational behavior
  • Organizational culture and climate
  • Strategic HR Management and Planning
  • Workers, jobs, and job analysis
  • Recruiting and labor markets
  • Organizational learning and development
  • Performance management and retention
  • Key concepts: cycle time, throughput, and work-in-progress
  • Process structure in services and manufacturing
  • Process analysis and improvement
  • Scheduling and resource planning
  • Lean management
  • Logistics management
  • Supplier relationship management
  • Introduction and overview of strategic management
  • Environmental scanning
  • Industry analysis
  • Strategies for internal growth
  • Strategies for external growth
  • Turnaround leadership and change management
  • Global business strategy
  • Entrepreneurship & intrapreneurship
  • Product management
  • Pricing strategies
  • Advertising and sales promotion
  • Distribution strategy and sales management
  • Branding strategies
  • Customer relationship management
  • Digital Marketing
  • Social media marketing
  • Real life examples to demonstrate the issues related to supply chain
  • Drivers, Importance and Applications of diverse supply chain concepts
  • Different delivery Models
  • Basic Statistics, Central tendency and variation, Variance and Standard Deviation, Covariance and Correlation, regression Analysis
  • Advanced statistics – hypothesis testing, analysis of variance
  • Demand forecasting in supply chain
  • Aggregate planning in supply chain
  • Understanding of supply chain forecasting techniques with Hands-on exercises in Excel
  • Operations Research: Linear Programming, Integer Programming, Transportation Problem, Transshipment Problem, Assignment Problem
  • Simulation exercises and Hands-on experience with excel
  • Understanding of Inventory classification techniques
  • Cycle inventory: Managing Economies of Scale in a supply chain
  • Safety inventory: Managing uncertainty in a supply chain
  • Understanding of Vendor-Managed Inventory (VMI).
  • Understanding of Inventory management models with Hands-on exercises in Excel
  • Designing Logistics and Transportation network Design
  • Implementation of different supply chain network models using spreadsheet modelling
  • Warehousing management
  • Theoretical description of different Sourcing Strategies and risk management and real-life examples or issues.
  • Implementation of sourcing strategies using spreadsheet modelling
  • Theoretical understanding and implementation of different supply contracts such as wholesale price contract, cost sharing, revenue sharing contract using game theoretic analysis and spreadsheet modelling
  • Multiple customer segments, perishable products, dynamic pricing
  • Revenue management in supply chain
  • Introduction to Corporate Communication
  • Internal Communication Strategies
  • External Communication with Stakeholders
  • Crisis Communication Fundamentals
  • Types of crises (operational, financial, reputational)
  • Developing a Crisis Communication Plan
  • Identifying potential risks and crisis scenarios
  • Communicating During a Supply Chain Disruption
  • Managing Media Relations in a Crisis
  • Maintaining brand reputation online
  • Post-Crisis Communication – Analysis and Reporting
  • Legal Considerations: Understanding legal obligations during a crisis
  • Introduction to Generative AI
  • Basics of Prompt Engineering
  • GenAI in Operations
  • AI for Supply Chain Optimization
  • Generative AI for Workflow Improvement
  • AI-Enhanced Decision Making
  • AI in Resource Allocation and Scheduling
  • Generative AI for Risk Management
  • AI in Customer Support Operations – Chatbots & Virtual Assistants
  • AI and Human Collaboration in Operations
  • Ethical Considerations of AI in Operations
  • Future Trends in AI for Operations
  • Power BI Basics
  • Data Modelling and DAX, Time Intelligence Functions, DAX Advanced Features
  • Slicers, filters, Drill Down Reports
  • Power BI Query, Q & A and Data Insights
  • Power BI Settings, Administration and Direct Connectivity
  • Embedded Power BI API and Power BI Mobile
  • Power BI Advance and Power BI Premium
  • Hands-on Exercises, Quizzes and Assessments
  • Strategic Leadership
  • Digital Transformation and Design Thinking
  • Legal issues
  • Job Search Strategy
  • Resume Building
  • LinkedIn Profile Creation
  • Interview Preparation Sessions by Industry Experts
  • Mock Interviews
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Program Highlights

126 Hrs of Live sessions across 11 Months
Interactive, Live Sessions by IIM Faculty
IIM Visakhapatnam Executive Alumni Status
24*7 Support

Career Services By Intellipaat

Career Services
guaranteed
Placement Assistance
job portal
Exclusive access to the Intellipaat Job portal
Mock Interview Preparation
1:1 Career Mentoring Sessions
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Career-Oriented Sessions
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Resume & LinkedIn Profile Building
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Our Alumni Works At

Hiring Partners

Admission Details

The application process consists of three simple steps. An offer of admission will be made to selected candidates based on the feedback from the interview panel. The selected candidates will be notified via email and phone, and they can secure their seats through the payment of the admission fee.

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Submit Application

Tell us a bit about yourself and why you want to join this program

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Application Review

An admission panel will shortlist candidates based on their applications

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Admission

Selected candidates will be notified within 1–2 weeks

Program Fee

Total Admission Fee

₹ 1,77,000

If you wish to opt for alumni status from IIM Visakhapatnam, there is an additional fee of ₹10,000 + GST.
For those choosing the 2-day campus immersion, the fee is ₹15,000, which includes food and stay.

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EMI Starts at

₹ 8,000

We partnered with financing companies to provide very competitive finance options at 0% interest rate

Financing Partners

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The credit facility is provided by a third-party financing company and any arrangement with such financing companies is outside.

Upcoming Application Deadline 13th Sep 2025

Admissions close once the required number of students is enrolled for the upcoming cohort. Apply early to secure your seat.

Program Cohorts

Next Cohorts

Date Time Batch Type
Regular Classes 13th Sep 2025 09:00 AM - 12:15 PM IST Every Sunday
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Frequently Asked Questions

How will I receive my certificate?

You will receive an Executive Post Graduate Certification in the Chief Operating Officer (COO) Programme from IIM Visakhapatnam, upon completion of the program. Please find below the criteria for receiving the certificate

  • Participants who complete the academic requirements and satisfy the requisite attendance criteria will be awarded a certificate of completion.
  • Participants who are unable to clear the evaluation criteria but have the requisite attendance will be awarded a participation certificate.
  • Any participant who is neither able to clear the evaluation criteria nor satisfy the requisite attendance criteria will not receive any certificate.

In this Chief Operating Officer Course, sessions are conducted by IIM professors. They will help you to become an expert in this field of management via online video lectures and projects. They will also help you master various skills by providing hands-on experience in these domains through real-time projects.

Upon completion of the course and successful execution of the assignments and projects, you will receive an industry-recognized Chief Operating Officer (COO) Programme certification from IIM Visakhapatnam.

You will receive a copy of the recorded session in the next 12 hours, in case you fail to attend any of the live lectures.

To receive alumni status, the Executive Alumni Fee of ₹10000 (inclusive of all) will have to be paid to IIM Visakhapatnam in full (for those who will be opting for it). This will be done upon the program’s completion.

  • Regular newsletters, important news, and articles about the Institute are shared on the portal, along with updates on achievements, events, and programs.
  • Executive Education Alumni who choose to enroll in another LDP receive a 5% discount on program fees.

As per our refund policy, once enrollment is completed, no refund will be applicable.

Yes, Intellipaat certification is highly recognized in the industry. Our alumni work in more than 10,000 corporations and startups, which is a testament that our programs are industry-aligned and well-recognized. Additionally, the Intellipaat program is in partnership with the National Skill Development Corporation (NSDC), which further validates its credibility. Learners will get an NSDC certificate along with an Intellipaat certificate for the programs they enroll in.

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What is included in this course?

  • Non-biased career guidance
  • Counselling based on your skills and preference
  • No repetitive calls, only as per convenience
  • Rigorous curriculum designed by industry experts
  • Complete this program while you work