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Salesforce Certification Course: Administrator and App Builder

Our Salesforce certification will enable you to clear Salesforce Certified Administrator (ADM 201) and Certified Platform App Builder certification exams (DEV 402). Master Salesforce Administration, App Builder, SFDC, skills in this online Salesforce training course.

Key Highlights

36 Hrs Instructor Led Training
36 Hrs Self-paced Videos
52 Hrs Project & Exercises
Job Assistance
Flexible Schedule
Lifetime Free Upgrade
Mentor Support

Salesforce Certification Training Course Overview

Why are salesforce certifications important?

Salesforce Certifications aren’t just ordinary certifications. They are recognized in the industry and verify that the person is skilled in a specific Salesforce field. There are many Salesforce certifications available in various fields, for people who wish to be skilled in those areas or want to start a career in that field. Salesforce Certifications are available for IT as well as non-IT professionals.

There are no specific prerequisites for joining this Salesforce Developer training course. Anybody can opt for this Salesforce Admin certification. However, prior experience in any CRM software, experience as a developer or administrator will definitely give a boost to your learning path here.

This Salesforce Developer training for App Builder and Administrator is specifically designed by SMEs to give you hands-on experience in the following topics:

  1. Salesforce CRM and its features
  2. Salesforce objects, field types, and validation rules
  3. Data modeling and management
  4. Setup and user management
  5. Security and data access
  6. Workflow automation
  7. Sales and service cloud configuration
  8. Lightning components installation
  9. Salesforce interface
  10. Application deployment and platform change management
  11. Application development by leveraging the declarative interface
  12. User interface configuration
  13. Preparing for Salesforce Administration (ADM 201) and App Builder certification exams

You should take up this Salesforce certification training because:

  • The global CRM software market will reach US$40.26 billion in 2023, up from US$36.9 billion (2020) – Statista
  • It leads the CRM market with a 19.5% of the market share – Forbes
  • Salesforce Developers in the United States can earn up to US$100,000/year – Indeed

This is the most widely used CRM software in the world, access to which is through the cloud platform and can be available on every device. Because of this and its extensive capabilities throughout the life cycle of sales, marketing, and customer relationships, the demand for Salesforce Developers and Admins is growing.

Intellipaat’s Salesforce Administrator certification course gives you all knowledge and a wide hands-on experience in this CRM tool. You will also work on real-world industry-specific projects that can ensure an ideal job for you.

To get certified in Salesforce, one needs to undergo training from a recognized institute to clear the main certification exam from Salesforce. Candidates can start with the basic level certifications like the Certified Administrator exam or the Platform App Builder. Intellipaat offers training for clearing all the certification exams by Salesforce.

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Salesforce, Inc.’s annual revenue for this year was US$17.098 billion, a 28.73% increase from 2019. - Macrotrends
The CEO, Marc Benioff has an audacious goal of reporting US$60 billion of annual revenue by 2034. - The Motley Fool

Career Transition

55% Average Salary Hike

$1,16,000 Highest Salary

700+ Career Transitions

300+ Hiring Partners

Career Transition Handbook

Who can go for this Salesforce Certification?

  • Salesforce Professionals, Software Administrators, App Builders
  • Developers, Analysts, IT Managers
  • Sales Managers, Executives, and any enthusiast who is will to learn the Salesforce CRM can take up this certification etc.
Who can aaply

Skills Covered

App Development

Server-side Controller


Java Swing

Lightning Component Framework

Eclipse IDE


Salesforce Workflow

Schema Builder

Process Builder

Custom Buttons

Link Units

Quote Templates

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Salesforce Certification Course Fees

Online Classroom Preferred

  • Everything in Self-Paced Learning, plus
  • 36 Hrs of Instructor-led Training
  • One to one doubt resolution sessions
  • Attend as many batches as you want for Lifetime
  • Job Assistance
01 Apr


08:00 PM TO 11:00 PM IST (GMT +5:30)

04 Apr


07:00 AM TO 09:00 AM IST (GMT +5:30)

08 Apr


08:00 PM TO 11:00 PM IST (GMT +5:30)

11 Apr


07:00 AM TO 09:00 AM IST (GMT +5:30)

$ 449 $399 10% OFF Expires in

Corporate Training

  • Customized Learning
  • Enterprise grade learning management system (LMS)
  • 24x7 Support
  • Enterprise grade reporting

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Salesforce Course Curriculum

Live Course

Module 01 - Salesforce Fundamentals


1.1 Introduction to Salesforce
1.2 Overview of Salesforce, its Editions
1.3 Home Page Customization
1.4 User Management
1.5 Apps Creation
1.6 Core CRM objects Capabilities
1.7 Declarative Customizations Boundaries
1.8 Programmatic Customizations Use Cases

Module 02 - Quote Templates – Preview, Create, and Activate


2.1 Introduction to Quote Templates
2.2 Quote record creation, its template, and quote PDF

3.1 Field types overview
3.2 Standard fields modification
3.3 Creation of auto-number, formula, roll-up summary, lookup & master-detail, and checkbox fields
3.4 Creation of number, currency, and percent fields
3.5 Creation of geolocation, phone, and email fields
3.6 Creation of date & time fields
3.7 Creation of text and text area fields
3.8 Creation of URL, encrypted fields, etc.
3.9 Salesforce objects introduction
3.10 Components, standard objects, and its modification
3.11 External objects and creation of custom objects

4.1 Creation of buttons, links, and actions overview
4.2 Creation of new records with actions
4.3 Call logging with actions
4.4 Record updating
4.5 Creation of custom buttons and custom links, etc.

5.1 Overview of visual workflow, schema builder, and process builder
5.2 Creation of visual flow
5.3 Modification of the existing workflows
5.4 Creation of process
5.5 Field creation in the schema builder

6.1 Overview of validation rules, its creation
6.2 Creation of formulas
6.3 Creation of error messages
6.4 Overview of workflow rules
6.5 Creation of Workflow rule, Field update, Task assignment, Email alert

7.1 Overview of the role hierarchy
7.2 Creating

    • Roles
    • Groups
    • Permission Sets

7.3 Enabling field history
7.4 Assigning Roles to Users

8.1 Restricting logins
8.2 Object access determination
8.3 Record access configuration
8.4 Creation of role hierarchy
8.5 Record access exceptions

9.1 Profiles introduction
9.2 Overview of standard profiles
9.3 Page layouts assigning
9.4 Settings

    • Custom app and its access
    • Tab
    • Record type

9.5 Permissions

    • Administrative
    • General user
    • Standard object
    • Custom object

9.6 Password guidelines
9.7 Session timeout, hours of log in, IP ranges
9.8 Field-level security
9.9 Access of Apex and Visualforce

10.1 Reports introduction
10.2 Report formats
10.3 Creation of:

    • Leads report
    • Creating contacts
    • Accounts report
    • Opportunity report
    • Charts
    • Scheduling report
    • Campaign report
    • Report formula

10.4 Using report to add the leads to campaign
10.5 Reports export to Excel
10.6 Dashboards introduction
10.7 Dashboard

    • Creation and refreshing dashboard
    • Modifying columns
    • Adding filter
    • Adding reports
    • Interfaces

10.8 Access management
10.9 Dynamic dashboards configuration
10.10 Report builder activation on profiles

11.1 Data management introduction
11.2 Importing

    • Leads
    • Contacts
    • Accounts

11.3 Installation of data loader
11.4 Mass delete
11.5 Records

    • Importing with data loader
    • Exporting with data Loader
    • Updating with data Loader
    • Deleting with data Loader

11.6 Addition of field to schema builder, etc.

12.1 AppExchange Introduction and Overview
12.2 Finding

    • App
    • Developer
    • Consultant

13.1 Change Sets introduction and its Deployment
13.2 Change Sets

    • Inbound
    • Outbound

13.3 Deployment

    • Settings
    • Status

13.4 Eclipse IDE

14.1 User Interface Introduction

    • General Options
    • Sidebar Options
    • Calendar Options
    • Name Settings
    • Setup Options

Dynamically updating UI components, JavaScript controller actions for firing events in Lightning Component Framework, event declaration using aura:event tag in a .evt resource.

Event-driven programming using JavaScript, Java Swing, the component event and application event, writing handlers in JavaScript controller actions.

Creating server side controller in Apex, @Aura Enabled annotation, annotation to enable client and server-side access to controlled method, calling a server-side controller action from a client-side controller.

A real example of deploying Server side controller by pulling data from Opportunity object, creating Client side controller to invoke Server side controller and passing the returned value to components.

Describe the declarative customization options available for the Salesforce mobile application user interface.

  • Describe the key milestones and considerations when managing the application lifecycle.
  • Describe the differences between and considerations when using the various types of sandboxes.
  • Describe the capabilities of and considerations when using change sets
  • Describe the use cases of and considerations when using unmanaged packages
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Salesforce Projects

Peer Learning

Via Intellipaat PeerChat, you can interact with your peers across all classes and batches and even our alumni. Collaborate on projects, share job referrals & interview experiences, compete with the best, make new friends — the possibilities are endless and our community has something for everyone!


Salesforce Certification

What all Salesforce certification exams will this course help me clear?

Intellipaat’s Salesforce training will provide you complete proficiency to clear the following exams:

  • Salesforce Administrator ADM 201 Certification
  • Salesforce App Builder Certification – DEV 402 Exam

Salesforce Certifications are the biggest milestones in any Salesforce professional’s career. These certifications prove that the candidate’s knowledge in Salesforce is the best in class. Salesforce exams are to be cleared by the candidates in order to get certified by Salesforce. To pass these certification exams, one needs solid training by a recognized learning institute that provides Salesforce training for all the certifications.

To take the Salesforce Certification Exam, click on the ‘Register’ button displayed on the Salesforce home page. Clicking on this button will take you to the Webassesor login page. If you don’t have a Webassesor account, create one and log in. After logging in, you will be able to register for the certification exams of your choice from the given Salesforce certification lists after paying the required registration fee. Appear for the exam on the selected date and time. Once you are done with the test, the results are shared with you right away.

The best Salesforce Certifications are as follows:

1. Salesforce Administrators

Salesforce Administrators play an important role in organizations using Salesforce. They need to have in-depth knowledge of the business and its functionalities. They’ll need to manage users, security, and data. They are also responsible for maintaining Sales and Service Cloud applications, and building workflows, reports, and dashboards. The Salesforce Administrator Certification has two levels – Salesforce Certified Administrator, and Salesforce Certified Advanced Administrator.

2. Salesforce Platform App Builder

This certification is helpful for individuals who want to validate their skill sets and knowledge in building custom applications on the Salesforce platform. The certification exam’s main focus is on Process Builder, Custom Objects & Fields, Approval Processes, and other declarative features.

3. Salesforce Architect

Salesforce Architects are highly respected team leaders in the Salesforce environment. They are also considered the most trusted digital advisors for Salesforce. Salesforce Architects are thinkers and problem solvers who can design systems that can stand the test of time.

Salesforce Architect certification includes a lot of different paths for recognizing particular skills in the Salesforce platform. The Salesforce Architect Certification is of two types – Salesforce Certified Technical Architect and Salesforce Certified Solutions Architect.

4. Salesforce Consultant

Salesforce Consultants are responsible for doing multiple tasks at a job. They are responsible for customer service and organizational performance. Salesforce consultants are supposed to be well versed in  business analysis, management skills, and project management. A major part of their job is guiding people in solving critical business problems.

5. Salesforce Developer

Salesforce Developer certification is for individuals who are qualified in application development and have good knowledge of programming languages like C++, PHP, JAVA, etc. This certification validates their declarative and coding skills for creating custom applications.
The Salesforce Developer Certification offers three levels – Salesforce Certified Platform Developer I, Salesforce Certified Platform Developer II, and Salesforce Certified Commerce Cloud Digital Developer.

6. Salesforce Marketing Cloud

Three marketing credentials are offered by Salesforce – the Marketing Cloud Consultant, the Marketing Cloud Developer, and Marketing Cloud Administrator.

The Salesforce Marketing Cloud Administrator certification validates the candidates ability to configure Marketing Cloud products using Salesforce related products as per the requirements.

The Salesforce Marketing Consultant certification is for candidates who can set up and implement the Salesforce Marketing Cloud email application tools and provide solutions to both strategic as well as tactical email campaigns.

7. Salesforce Pardot

There are two types of Salesforce Pardot certifications – Salesforce Pardot Specialist and Salesforce Pardot Consultant. The Salesforce Pardot Specialist Certification is made for individuals who possess the knowledge and skills in building, implementing, and designing marketing workflows via the Pardot platforms.

The Salesforce Pardot Consultant Certification is for consultants who can further implement new organizations in Pardot or have the ability to design solution that revolve around utilizing several Pardot features.

The cost of Salesforce Certification exams range from USD 200 to USD 6000. However, the majority of the certifications cost around USD 200.

A candidate can choose any Salesforce Certification based on his/her interests to learn. Most of the certifications require 1-2 years of experience. However, as a beginner, the two certifications that one should aim for are Certified Administrator and the Platform App Builder.

The Salesforce Admin Certification exam consists of 60 multiple choice or multiple select questions with 90 minutes of time limit. You can choose either onsite proctored exam or online proctored exam. A minimum of 65% is required to pass this test. Furthermore, this exam includes various topics to evaluate your competencies such as Configuration and Setup, Object Manager and Lightning App Builder, Sales and Marketing Applications, Service and Support Applications, Productivity and Collaboration, Data and Analytics Management, and Workflow/Process Automation.

Following is the weightage of each topic –

Topic Weightage
Configuration and Setup 20%
Object Manager and Lightning App Builder 20%
Sales and Marketing Applications 15%
Service and Support Applications 12%
Productivity and Collaboration 7%
Data and Analytics Management 13%
Workflow/Process Automation 13%
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Salesforce Training Course FAQs

Why should I learn Salesforce from Intellipaat?

Intellipaat’s Salesforce certification training course offers a comprehensive learning approach for mastering Developer and Administrator skills in Salesforce. As part of the training, you will learn the fundamentals, Visualforce, the Apex language, dashboard, process automation, and more. The entire program is in line with Salesforce Developer certification exams.

You will be working on real-time projects and assignments that have high relevance in the corporate world, and the Salesforce Admin course curriculum is designed by industry experts. Upon the completion of the training, you can apply for some of the best jobs in top MNCs around the world at top salaries. Intellipaat offers lifetime access to videos, study materials, 24/7 support, and material upgrading to the latest version at no extra fee. Hence, it is clearly a one-time investment.

Intellipaat offers courses on Marketing Cloud, Platform Developer 1 & 2, Apex Integration, Salesforce Lightning, and a masters program in the Salesforce domain.

Intellipaat has plenty of free learning materials to help you understand the basics of Salesforce such as: What is Salesforce, Salesforce Tutorial and Salesforce Interview Questions.

This is one of the best customer relationship management (CRM) solutions, which brings companies and their customers together. This tool is focused on customer service, marketing automation, analytics, and application development. It was founded on February 1999 by Marc Benioff.

Below are some of the popular job roles for this CRM tool:

  • Salesforce Admin
  • Salesforce Developer
  • Salesforce Sales Executive
  • Salesforce Marketing Specialist and Salesforce Consultant

For this, you need to pass Salesforce App Builder and Salesforce Administrator certification exams. To do this, follow these steps:

  • Complete Intellipaat’s Salesforce training and certification
  • Gain hands-on experience by working on industry-specific projects
  • Register for two exams on
  • Pass the exams!

After learning these skills you will become a Salesforce Administrator or Consultant. You will be fully trained in handling the Salesforce instance, platform, database, application design, platform configuration, automation processes, project management, application development using Lightning, and more in this Salesforce course online.

Criteria Salesforce Administrator Salesforce App Builder
Skills to master Application customization, creating high-value reports, configuring workflow automation, working on the security of the Salesforce environment, etc. Architecting data model, setting up app security, designing the user interface, customizing and deploying an application, etc.
Professionals who can take up this course System Admins, Architects, IT Managers, Sales Operations Professionals, Security Analysts, etc. Software and IT Professionals, System Integrators, etc.
Average salary US$88,884 per annum (US) &
₹587,536 per annum (India)
US$97,000 per annum (US) &
₹778,737 per annum (India)

Some of the top companies that hire Salesforce Developers are TCS, Accenture, Cognizant, Capgemini, Infosys, Salesforce, Deloitte etc.

The average annual salary of a Salesforce Developer is Rs. 6,00,000 and that of a Salesforce Admin is Rs.5,00,000. However, a Sr.Salesforce Developer can earn upto Rs.12,00,000 annually on average.

As part of career services, we conduct mock interviews and help in developing your resume and a LinkedIn profile. Besides, we have a dedicated job portal where you can interact with recruiters and apply for jobs. Our job portal has more than 500 recruiters on-board, including some of the top companies such as Amazon, Flipkart, etc.

If you end up missing a class, then you can contact our support team. Our team will further assist you in scheduling another class for the same topic so that you can catch up with the rest.

Also, all the sessions are recorded and shared with all participants in the LMS (Learning Management system). You can refer to these recorded sessions for the missed class.

Intellipaat offers the facility of integrated labs that act as a platform for you to execute industry-based projects. You will be guided through the steps so that you can easily deploy all the necessary tools and further execute the hands-on exercises successfully.

We select instructors who are top SMEs in the industry with a minimum of 8 to12 years of experience in the field of Salesforce. They are all extremely qualified trainers in the field. They are selected after going through a rigorous process, where they are tested for their domain knowledge and training ability.

Intellipaat’s certificate is recognized by over 500 top MNCs across the world, including companies such as Sony, Mu Sigma, Cisco, IBM, Standard Chartered Bank, TCS, Infosys, Ericsson, Genpact, Cognizant, etc.

3 technical 1:1 sessions per month will be allowed.

At Intellipaat, you can enroll in either the instructor-led online training or self-paced training. Apart from this, Intellipaat also offers corporate training for organizations to upskill their workforce. All trainers at Intellipaat have 12+ years of relevant industry experience, and they have been actively working as consultants in the same domain, which has made them subject matter experts. Go through the sample videos to check the quality of our trainers.

Intellipaat is offering 24/7 query resolution, and you can raise a ticket with the dedicated support team at any time. You can avail of email support for all your queries. If your query does not get resolved through email, we can also arrange one-on-one sessions with our support team. However, 1:1 session support is provided for a period of 6 months from the start date of your course.

Intellipaat is offering you the most updated, relevant, and high-value real-world projects as part of the training program. This way, you can implement the learning that you have acquired in real-world industry setup. All training comes with multiple projects that thoroughly test your skills, learning, and practical knowledge, making you completely industry-ready.

You will work on highly exciting projects in the domains of high technology, ecommerce, marketing, sales, networking, banking, insurance, etc. After completing the projects successfully, your skills will be equal to 6 months of rigorous industry experience.

Intellipaat actively provides placement assistance to all learners who have successfully completed the training. For this, we are exclusively tied-up with over 80 top MNCs from around the world. This way, you can be placed in outstanding organizations such as Sony, Ericsson, TCS, Mu Sigma, Standard Chartered, Cognizant, and Cisco, among other equally great enterprises. We also help you with the job interview and résumé preparation as well.

You can definitely make the switch from self-paced training to online instructor-led training by simply paying the extra amount. You can join the very next batch, which will be duly notified to you.

Once you complete Intellipaat’s training program, working on real-world projects, quizzes, and assignments and scoring at least 60 percent marks in the qualifying exam, you will be awarded Intellipaat’s course completion certificate. This certificate is very well recognized in Intellipaat-affiliated organizations, including over 80 top MNCs from around the world and some of the Fortune 500companies.

Apparently, no. Our job assistance program is aimed at helping you land in your dream job. It offers a potential opportunity for you to explore various competitive openings in the corporate world and find a well-paid job, matching your profile. The final decision on hiring will always be based on your performance in the interview and the requirements of the recruiter.

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