Explore Online Courses
Free Courses
Hire from us
Become an Instructor
Reviews
All Courses
Submit
Submit
Take the Free Practice Test
Free Practice Test
Instructions:
FREE test and can be attempted multiple times.
60 Minutes
30 Multiple Choice Questions
Fill in the Details to Get Started
Select your preference
Self-learning and knowledge validation
Completed a course & revising
Just curious
By providing your contact details, you agree to our
Terms of Use
&
Privacy Policy
Welcome to your Salesforce Quiz
Your company is headquartered in Walldorf, Germany, but most of the employees are located in the USA. Your company's default locale is EUR. The US users are seeing the EUR locale. How can you ensure that this does not happen?
Inform the US users to maintain their locale settings
Change the company locale to US as most of the users are located in the US
Use different custom objects with different default locale currencies
None of the above
Where can you check the license usage of your company?
In Company Information
In Company Profile
Setup > Users > Licenses
None of these
Where can you find the conversion rate option in Salesforce Lightning?
Manage Currencies > Edit Rates > Conversion Rates
There is no option of the conversion rate in Salesforce
It is available only in Salesforce Classic
None of the above
Your company has branches all over the world, and it wants to capture the opportunity in local currency. How can you configure this?
By using advanced currency management
Cannot be done in Salesforce
By enabling multiple currencies
None of the above
Where can the administrator view a user’s login history?
In the login history related list on the user's record
Cannot be viewed in Salesforce
By contacting the user to find out the login history
In the setup audit trail
Which statement is true for a standard object?
Cases are related to accounts
Case comments are related to accounts
Products are related to accounts
Campaigns are related to accounts
How to upload files into a Chatter group?
Search for 'Upload Files' in the quick find box, and then upload the files
Files cannot be uploaded into a Chatter group
Go to Chatter > Group > Click on Group > Files > Upload Files
None of the above
What is not an access level of a Chatter group?
Read only
Private
Public
Unlisted
Activities can be allowed on custom objects.
True
False
What will users be able to do when Chatter feed is enabled?
Users can see the updates and the ongoing activities
Users cannot see the updates and the ongoing activities
Users can see the email notifications
None of the above
How can an organization disable/enable access to data for a user?
Roles
Profiles
App permissions
Object settings
The marketing manager at a company requires access to the records of an object owned by his team members. How can you ensure this?
Enable access through hierarchies
In the role hierarchy, users have access to their team members' records by default. Nothing needs to be done
Assign the 'sales manager' profile to the sales managers
None of the above
If your manager asks you to make certain employees unable to log in to Salesforce after 6 pm, how will you accomplish this task?
Contact Salesforce to enable this feature
This is not possible in Salesforce
Go to the employees' profiles and specify login restrictions
Create a new permission set to specify login restrictions for users, and assign this to the public group that contains the employees
The organization-wide default for an object is set as 'private,' but it is observed that some users are still able to see the records. Why?
The profiles of those user have 'view all' enabled for that object
This is not possible. If an object is set as 'private,' then only the record owners can see the records
This is an unexpected issue. You need to raise a ticket with Salesforce to solve it
None of the above
How can you limit the number of invalid login attempts?
Go to User login settings
Change settings in Password policies
None of the above
You need to load 400,000 records into Salesforce. Which tool would you use to perform this action?
Data Loader
Import Wizard
Install Jitterbit Data Loader from AppExchange
None of the above
You need to load data into the Opportunity object. Which tool would you use to perform this action?
Data Loader
Import Wizard
Both Data Loader and Import Wizard
None of the above
Which of the following actions can you NOT perform using Import Wizard?
Export
Insert
Update
Upsert
Which of the following objects doesn’t have duplicate rules?
Opportunity
Custom objects
Lead
Account
What is the maximum number of records that you can load with Data Loader in one go?
5 Million
6 Million
50,000
500.000
Both internal users and partner users can be included in an opportunity team.
True
False
How can you assign incoming leads automatically to different queues based on certain conditions?
One active assignement rule, with multiple rule entries, one for each queue
One active assignement rule for each team queue
One active workflow per team to update the vallue of the queue
One active assignement rule per queue that you wan to assign the leads to
When you convert a lead, opportunities are always created.
True
False
What do content deliveries allow you to do?
Securely deliver content to the external users, set passwords, specify content expiry
Format documents in a specific way in a 'package'
Allow you to use content instead of files
None of the above
Assignment rules can assign leads to users or queues.
True
False
You want to boost the call center staff's productivity by providing them with access to a community where they can share ideas and collaborate. Which community would you consider?
An employee community
You would create a custom console app to boost productivity
An employee portal
Which feature allows users to open records as tabs, instead of navigating to a record page?
Console navigation
Standard navigation
Tab page layout
Lightning tab record page builder
Which feature of Salesforce Knowledge allows you to easily find knowledge articles based on products?
Data grouping
Category group
Knowledge category
Data category
Which feature allows a group of users to work on a single case together?
Queues
Case teams
Auto-assignment rules
Auto-response rules
Which of the following is NOT a valid way to create cases in Salesforce?
Email to Case
Web to Case
Phone to Case
Manual creation of cases from the case object
Time is Up!