JIRA Certification Course

2.1 Creating, Sharing and Configuring Dashboards
2.2 Adding Gadgets to Dashboards and Configuring Them
2.3 Creating, Sharing, and Configuring Filters
2.4 Subscriptions
2.5 Searching in Jira (Issue Navigator, Basic Search, and Advanced Search)
2.6 JQL (Theory and Sample JQLs)

3.1 Project
3.2 Add-ons
3.3 User Management
3.4 Issue
3.5 System
3.6 Audit Log

• Applications, uses, and examples
• JIRA core concepts
• Issues in JIRA

3.7 Issue Links
3.8 Sub Tasks

• Filters and subscriptions
• JIRA workflow – Introduction
• Setting up dashboards
• Using JIRA effectively and best practices

3.9 Add Announcement Banner
3.10 Add Introduction
3.11 Use Shortcuts
3.12 Perform Indexing from Time to Time

• Common JIRA add-ons

4.1 Advanced User and Group Management
4.2 Working With Project Roles
4.3 Security Model

• Create a role for third-party and add in specific project

4.4 Types of Administrators

• JIRA System Administrator
• JIRA Administrator

4.5 Issue Level Security
4.6 Email integration with JIRA

• Configure with Gmail

4.7 Managing Installation and Upgrades of JIRA
4.8 Startup/Shut Down Scripts, Logs, Files, and Directories

• Show directories
• Application data, export, import, attachments
• Log files

4.9 Authentication Mechanism in JIRA
4.10 General Administration (links, attachments, etc)
4.11 Issue Attributes Statuses, Resolutions, and Priorities
4.12 Enhancing the User Experience
4.13 JIRA Plugins

5.1 Basic Workflow Concepts
5.2 Workflow Examples in Real Life
5.3 JIRA Default Workflow
5.4 Issue Resolution
5.5 Capturing and Presenting Data
5.6 Custom Fields
5.7 Mandatory Fields
5.8 Common Workflow Configuration Mistakes

• No transition to come out of the state
• States may contain no incoming and out-going transitions

5.9 Configuring Workflows

• Add additional States

5.10 Transitions, Conditions, and Post Functions
5.11 Step-by-Step Workflow Configuration Example
5.12 JIRA Extensions

• JIRA Suite Utilities – Make Description Mandatory
• Temp timesheet for JIRA

6.1 Setup JIRA for Helpdesk/Support Tickets
6.2 Setup JIRA for Test Case Management
6.3 Setup JIRA for Project Management
6.4 Setup JIRA for Bug Tracking

7.1 Tempo Timesheets-Time Tracking & Reports

• Teams choose from multiple ways to track time that suits best
• Customize, save and share reports to track utilization
• Categorize time spent with custom accounting labels, Tempo Accounts, to understand how time is invested across all teams
• Quickly review, approve or reject timesheets for payroll
• Create custom price tables for invoicing
• Jira data center compatible
• Integrate with Tempo Planner for resource planning and Plan vs Actual reporting and Tempo Budgets for budgeting

7.2 Cost Tracker for Tempo Timesheets

• Leverage the power of Tempo Timesheets to deliver a financial overview
• Get more from Tempo time tracking; visualize critical KPIs; budget, revenue, actual cost, and time spent on projects
• Easy and simple to set up
• Share your projects across the organization
• A high-level view of your projects and their statuses
• Set hourly cost and billing rates to track revenue
• Track expenses
• Add a fixed budget
• Find a partner to expand Tempo’s value
• Full migration support from server to cloud

7.3 Tempo Planner│Resource Planning

• Plan for yourself or others against projects | Jira issues | Time periods | Teams
• Create repeating and split plans
• Configure multiple holidays and workload schemes
• Filter and save various resource planning views
• Approve plan workflows
• Request time from other teams
• Report on planned vs. actual time with Tempo Timesheets
• Convert plans to time records with Tempo Timesheets