Business Analyst Job Description Key Roles
Updated on 30th Jul, 21 165 Views

A business analyst is a professional who assesses the business processes in the organization and connects various departments with the IT sector. A business analyst is responsible for the implementation of the latest technologies in distinct departments and figuring out business issues and finding technical solutions for the same.

Let’s take a glance at this comprehensive blog.

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Business Analyst Job Description

Business Analysts are versatile and have distinct roles in different organizations. The Business Analyst job description varies with different departments in an organization.

For instance, a BA in a technical team has to monitor the systems and keep them updated, whereas a BA in a finance division has to create budgets and do financial analysis.

Predominantly, Business Analysts have the following responsibilities.

Business Analyst Roles and Responsibilities

Business Analyst key responsibilities include

  • To monitor business processes and predict future requirements/ problems
  • Evaluate the areas of improvement and implement technical solutions
  • Analyze ongoing business processes and create optimization strategies
  • Stay updated with the latest process developments and IT advancements
  • Modernize and automate existing systems
  • Document and report results of the tasks done
  • Communicate plan of action to the management and other teams
  • Work collaboratively with clients, IT department, and managerial staff
  • Gather insights from various stakeholders to produce useful reports
  • Test user acceptance
  • Provide training and guidance to all the clients
  • Maintain cost-efficiency and resource allocation
  • Performance monitoring and Project management 

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Different Business Analyst Profiles

The term ” Business Analyst ” is used to describe various roles such as 

  • Data Analyst – Examine data and conclude the raw data to give insights and trends in business decisions.

  • Enterprise Analyst – Identify requirements to process and define solutions using business transformation capabilities.

  • Business Consultant – Analyze various business processes and provide management consulting to increase the efficiency of the organization.

  • Marketing Specialist – Handle the activities underlying the entire marketing domain and take up projects in sales marketing, product marketing, and corporate communications.

  • Product Manager – Analyze various aspects of a particular product.

  • Requirements Manager – Accountable for the improvement of complex systems to meet the requirements of a project or product.

  • System Analyst – An IT professional who analyzes, designs, and implements information systems.

Different Profiles of Business Analyst

Business Analysts are required in every sector as they play vital roles in the development of the organization. And since their roles and responsibilities vary with the positions, so do the salaries. To know more about the trends in the earnings of a Business Analyst check our blog on Business Analyst Salary in India.

Business Analyst Qualifications

To achieve the prospect of becoming a business analyst one must have a Bachelor’s degree. Perhaps, a Bachelor’s degree in business administration would be preferable. If not, one can take up courses and certifications from well-recognized universities to become a professional. However, a Master’s degree in data science, statistics, information management, business analytics would be advantageous for more advanced roles.

Skills required to become a Business Analyst

Any professional needs to have the following skills to become a worthwhile business analyst.

  • Equipped with advanced technical knowledge
  • Exceptional analytical thinking and problem-solving ability
  • High proficiency in written and oral communication
  • Excellent mathematical and logical reasoning skills
  • Interpersonal and consultative skill
  • Expertise in Microsoft applications such as MS Word, MS Excel, and MS PowerPoint
  • Have the ability to give presentations and make reports on the analysis done
  • Thorough understanding of business structure and processes
  • Facilitation skills
  • A sense of leadership and maintain team-oriented and collaborative environment

Enroll in our Business Analyst course to acquire such skills and jumpstart your career!

Frequently Asked Interview Questions

Not sure what to prepare for an interview? Here’s a list of questions asked in a Business Analyst interview.

1. What do you know about project deliverables?

These are a set of measurable products and services delivered to the customer after project completion. It is the result of the project.

2.How do you get updated about the latest business trends and technologies?

With this interview question, the recruiter wants to assess if you are motivated enough to speed up along with emerging latest business developments and trends. 

The interviewer wants to know what you do to keep your knowledge and skills updated. You can quote references to various news and industry publications. You can also list the conferences you attend to connect with the business community.

3.What is a business model?

A business model answers mandatory questions about the business and sets out a strong vision for the organization. The core components of a business model include organization strength, relating to your target customers, the market, essential elements of the product, and its sale.

4.What are the various techniques and methodologies you use to analyze and model the processes?

These are several techniques in business process modeling:

  • Flow chart technique
  • Business process modeling notation (BPMN)
  • Role activity diagrams
  • Data flow diagrams
  • Gantt charts.
  • Role interaction diagrams.
  • Integrated definition for function modeling.
  • Unified modeling language diagrams

5.What are your ways to deal with a stakeholder who insists that a complex process is an ideal solution to a problem?

With these types of interview questions, the recruiter is trying to understand how you implement your various skills like communication, negotiation, problem-solving, decision making, influencing, and collaboration skills. 

As a Business Analyst, you will deal with different people in different positions with distinct personalities. This question is crucial as it conveys whether you can successfully navigate interactions with stakeholders or not.

Dealing with difficult stakeholders is a crucial responsibility for any Business Analyst. You can use the STAR method to explain the situation you are dealing with, what your tasks or roles are in the case. Outline the action you’ll take to resolve the problem. Finally, describe the outcome & learnings of your actions.

6.What are the different tools or software systems you’ve used?

Name different tools and explain how they have helped you ease your work by mentioning their features. You can refer to the tools and software section for more information.

7.How would you set the priorities of requirements from different stakeholders with similar deadlines?

There are various techniques you can follow to set up priorities if the deadlines are similar for stakeholders. A few methods include Ranking, Grouping, Moscow technique, Bubble sort technique, Hundred Dollar method, and Five Whys. You can also state an example by using any of the above methods.

Want to learn more about such questions? Have a look at our blog on Business Analyst Interview Questions!

Top Tools and Software

Any professional requires tools and software to make work easier. Listed here are the top 5 tools for a Business Analyst to use.

Modern Requirements

Modern Requirements 4 DevOps

Modern Requirements is the most commercial business analysis tool. It imparts collaborative requirements elicitation, definition, and analysis and explicates the needs employing texts and images. It also supports diagramming, mockup, Smart Docs, use case, trace analysis, baselining, review management, and various elicitation tools.


  • Baselining, Requirements reuse and Impacts Assessment
  • AI-inspired BA Assistant- Alice
  • Three visualization types: Diagrams, Mock-ups, Use Cases
  • Online document authoring in pre-defined templates – SmartDocs
  • Supports BABOK, BABOK Agile, Scrum, Agile, CMMI, and Hybrid methodologies
  • Planning boards and Customizable dashboards
  • Customizable document generation
  • Online review and approval with eSignature
  • Test Case Automation and User Story generation

Adobe Acrobat X

Adobe Acrobat X allows you to change content or images without formatting a PDF file. It enables you to edit PDF documents. This software can be used to create, secure, and distribute PDF files. PDF documents for CD/DVD applications can be optimized and printed. It helps Business Analysts create reports or project artifacts to enhance productivity.


  • Auto-adjustment of PDF documents while editing
  • Changes are made comfortably in the document
  • Autocorrect spellings and grammar
  • Add or edit page content in PDF at any point


Nifty is an award-winning workflow solution that helps you to manage projects from inception to completion. It allows you to manage projects and get organized.


  • Resource management – Allows managers and employees to keep track of the work done by junior associates
  • Custom fields enable a user-friendly customized and tailored workflow to help teams plan sprints and track budgets
  • Nifty’s time tracking enables you to track time spent on individual tasks
  • Project overviews allow all of your milestones across your portfolios and projects in one easy-to-use dashboard


ClickUp is software that enables you to manage your tasks, docs, chats, goals, and more with ease. This application allows you to assign and resolve comments. It helps you to set priorities for work with no hassle.


  • It enables you to filter and search for the desired task with ease
  • Allows you to assign multiple tasks with just one click
  • Synchronization with Google Calendar
  • Helps to collaborate with other people
  • Allows you to sort tasks by project


Databox is a Business Analyst tool that allows you to see your company’s performance with ease. It enables you to connect to your data from MySQL, AWS Redshift, and Microsoft SQL Azure.


  • It allows you to create dashboards without the use of a programming language
  • Enables you to build a custom query to generate a view of the company’s performance
  • Visualize your performance from more than 70 integration
  • It allows you to browse 200+ pre-built reports
  • Easily calculate important KPIs (Key Performance Indicator)


Business analyst jobs are expeditious and rewarding. From small industries to large multinationals, hire Business Analysts. You can work as a BA irrespective of the sector of your interest. If you enjoy evaluating and analyzing data, creating solutions, working and interacting with different people, and keep yourself updated, a career as a Business Analyst could be for you.

If you’re looking for a job in business analysis, get yourself enrolled in one of the best online courses on Business Analysis from Intellipaat and achieve a rising career in this field.

If you have any doubts regarding this, ask them out in our Business Analyst community right away!

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