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What is Supply Chain Management
Updated on 23rd May, 23 102 Views

An effective supply chain management strategy requires efficient communication, collaboration, and coordination between all parties involved. This domain involves all the activities utilized in sourcing, manufacturing, and distributing various goods to customers. With the increased dependency on e-commerce, the importance of SCM has risen significantly. 


Check out our Youtube video for a comprehensive overview to start a career in supply chain management.

Supply Chain Management Overview

Supply Chain Management (SCM) in brief, refers to the entire production line of a product or service. SCM includes the complete product life cycle process, viz., from sourcing raw materials to distribution or delivery of the product.

Below mentioned points describe SCM at its best.

  • The whole management process ensures a streamlined channel that is used to maximize the yield with minimal resources invested.
  • Stable SCM helps organizations to reach maximum customer value with competitive market value to sustain a business.
  • SCM circumscribes various key factors that govern the adequate flow of the product. This includes logistical support, planning and execution of various processes, movement management, inventory management, and maintenance plus return of defective deliveries.
  • SCM helps firms in maintaining their market competitiveness by reducing various expenditures, improving process efficiency, and enhancing customer value.
  • By having a stable and streamlined supply chain, organizations can reduce material wastage and enhance their productivity.
  • Organizations can constantly increase their throughput by minimizing the bottlenecks.
  • Having a well-managed supply chain companies can ensure a greater level of satisfaction. They provide the right price, timed deliveries, and the right product. This also increases customers’ loyalty toward the product or service. 

Enroll in our Supply Chain Management Course, to master the art of effectively managing a supply chain.

Working of Supply Chain Management

The foundation of SCM is the notion that almost all products that are sold are the result of the efforts of several companies that are connected by a supply chain. It includes the complete product development cycle from head to toe.

It comprises five major stages including planning, material sourcing, product manufacturing, product delivery, and return of defective products. Below mentioned are the various working stages of a well-managed supply chain.

Working of Supply Chain Management


SCM often starts with planning to align supply with customer and manufacturing demands to get the best results. Businesses must foresee their future demands and take the necessary measures. This has to do with the raw materials required at each step of manufacturing, and the capability and constraints of the equipment.

Material Sourcing:

SCM  heavily relies on suppliers. Majorly SCM involves the process of sourcing raw materials, and affordable prices associated with it. And,  flexible delivery of materials in an unforeseen event.

Product Manufacturing:

There are four stages of manufacturing – assembling, testing, inspection, and packaging. Manufacturing is the stage where maximum wastage of resources can happen. This process of product manufacturing is solely responsible for the conversion of raw material into a useful product.

Product Delivery:

A company with effective SCM has strong logistical capabilities and delivery channels that guarantee the timely, secure, and affordable delivery of products.

Return of Defective Products:

The support for the product and customer returns marks the end of the SCM procedure. The firm must make sure it can collect returned goods and properly assign reimbursements for returns received. This process is referred to as reverse logistics.

Enroll in supply chain management courses in Canada to learn more about its concepts!

Key Components of SCM

Supply chain management comprises multiple key components that form its foundation. Each component of SCM plays an essential role in its overall processing. Business organizations are greatly dependent on these factors.

Key Components of Supply Chain Management

Here are a few of the most dependent key components of SCM that govern the formation of a supply chain.


It involves forecasting demand, developing production plans, and scheduling resources to meet customer needs.


Sourcing of the materials encompasses identifying and selecting suppliers, negotiating contracts, and managing relationships with vendors.


In manufacturing, goods are produced according to the production plan, managing inventory levels, and ensuring quality control.


Managing the transportation and distribution of goods, including inventory management, warehouse operations, and order fulfillment.

Customer Service:

This involves managing customer orders, providing support, and handling returns and exchanges.

Want to optimize your supply chain operations? Learn about the key features of Supply Chain Management!

Challenges in Supply Chain Management

Managing a supply chain can be a complex and challenging task. Businesses face several obstacles in the process.

Challenges in Supply Chain Management

Let’s have a look few common bottlenecks that organizations face.


Globalization impacts the supply chain. With increased regulations, customs, and trade barriers, the growth of global markets has made supply chains more complex.


Market volatility can lead to fluctuations in demand, supply, and pricing, making it difficult to plan and forecast accurately.


The use of technology can help businesses streamline processes, but it can also lead to increased complexity and the need for specialized skills and expertise.


The increasing focus on sustainability and ethical practices has added a new layer of complexity to supply chain management.

Check out the blog on supply chain analytics.

Benefits of Supply Chain Management

Effective supply chain management can do wonders for businesses. Check out the below pointers to have a glimpse of how SCM can help organizations.

Benefits of Supply Chain Management

Increased Efficiency:

Optimizing the flow of goods and services can reduce lead times, eliminate waste, and increase productivity, leading to higher profitability and customer satisfaction.

Improved Collaboration:

SCM requires close collaboration and communication among internal and external stakeholders, leading to better relationships and greater transparency.

Risk Mitigation:

By proactively managing risks such as supply chain disruptions, companies can reduce their exposure to financial losses, reputational damage, and regulatory penalties.

Competitive Advantage:

A well-managed supply chain can provide a competitive advantage by enabling companies to deliver products faster, at a lower cost, and with higher quality than their competitors.

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Supply chain management plays a major role in the success of businesses. The whole process of SCM involves coordinating and managing all activities involved in the production and delivery of products and services to customers. The primary objective of SCM is to optimize the flow of goods and services while minimizing costs, and maximizing profits. 

SCM can bring several benefits, including increased efficiency, improved collaboration, risk mitigation, and competitive advantage.

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Course Schedule

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Supply Chain Management Course 03 Jun 2023(Sat-Sun) Weekend Batch
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Supply Chain Management Course 10 Jun 2023(Sat-Sun) Weekend Batch
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Supply Chain Management Course 17 Jun 2023(Sat-Sun) Weekend Batch
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