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What Does a Business Process Analyst Do?

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In a business setting, a process map is a planning and management tool that visually describes the flow of work and Business Process Analysts are required to know process mapping. They are also involved in Business process engineering which refers to the study of business processes so that they can be improved for efficiency in terms of both performance and cost. It is the responsibility of a Business process analyst to examine business processes and workflows to find out how they can be improved or automated. They also help in facilitating process workshops and document any information elicited using process maps and business requirements documents.

Before moving ahead, watch our introductory video on Business Analyst

Who is a Business Process Analyst?

A Business Process Analyst is responsible for structuring a large amount of information within a process framework. They are also considered to be modellers of business processes. Business Process Analyst uses the process/workflow software to create process models which can be simulated, executed and analyzed directly by the business.

They help the business executives in decision making by modelling/simulating all scenarios. A business process analyst is someone whose job is to bring the reality of the business in alignment with its goals. Now, let’s see the job description.

Business Process Analyst job description

Business Process Analyst Job Description

Business Process analysts work with the organization to find areas where performance or processes can be improved, and help them develop strategies to stay competitive in the business. 

  • They meet with key stakeholders to set the goals of the organization, gathering and analyzing data and process mapping, and creating reports based on recommendations. 
  • They are required to be good with great interpersonal and communication skills, report writing abilities, an aptitude for analyzing data, and great business acumen. 
  • They need to be able to evaluate employee needs, internal workflows and business processes. 
  • They are required to monitor detailed business analyses and collaborate with business and IT leaders to create new process designs. 
  • They Interpret complex data and business metrics for relevant stakeholders.
  • They also document business process modelling activities for future reference.

 Let’s dive deeper into the roles and responsibilities of a business process analyst.

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Business Process Analyst roles and responsibilities

  • Process analysts research and conduct site observations to identify the equipment, methods, and personnel needed for effective processes. 
  • They examine emerging business best practices and technological developments that can help to automate and streamline processes to help businesses perform more efficiently.
  • Business Process Analysts gather information through process mapping, flow-charting, and workshops. This information can then be used to develop better process engineering.
  • Business Process Analysts meet with clients to determine the business goals that clients want to achieve and work towards.
  • They create reports and presentations utilizing qualitative analysis regarding companies, markets, and industry trends.
  • They prepare financial reports in support of monthly/quarterly business review meetings with senior management.
  • They conduct meetings with different stakeholders and participants in various parts of operational processes, analyze the information received.
  • They communicate with project controllers, project managers, cost centre owners and accounting personnel to ensure that business operations are closely monitored and potential risks are mitigated.
  • They are responsible for analyzing actual results against budget and/or forecast and communicating variances to senior management.
  • They Analyze and review monthly financial results and ensure any identified errors are corrected timely.
  • They gather data, analyze, and make recommendations to meet project objectives, prepare client presentations.
  • Their primary goal is to assess business requirements and make evidence-based recommendations to support process improvements.

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Now, let’s study the skill sets required to become a Business Process Analyst.

Business Process Analyst skills

Below are the skills required to become a Business Process Analyst. These are categorized into 6 sections and they are:-


  • Business Process Analysts must have research skills as they will be tested throughout their career, and they will be required to have an understanding of how other organizations work.
  • This skill will also be useful when conducting internal research on how any given part of a company functions. 


  • They should be able to analyze and understand process mapping as a method of visualizing an ongoing process.
  • They should know how to analyze information from customers, vendors, and key stakeholders.
  • They are required to perform analysis to detect inefficiencies within the scope of a given workflow.


  • Business Process Analysts must have good communication skills as they are often required to meet clients, customers, project leaders and other stakeholders.

Computer knowledge 

  • Business process analysts are should know spreadsheet software and flow-charting tools, and various business process analysis tools

Problem-solving abilities 

  • Business process analysts think to solve their clients’ problems effectively, so they need to have a strong understanding of business process analysis methods and skills to find ways to help clients achieve their goals

Writing skills 

  • Business Process analysts must have excellent writing skills to produce presentations and reports on their findings as part of their job description.
Business Process Analyst Skills

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Business Process Analyst Career path 

There are not any fixed Business Process Analyst Qualifications, however, the general flow is:-

Earn a Bachelor’s Degree

  • Although there isn’t a specific major for aspiring business process analysts, earning a bachelor’s degree in business or computer science can give prospective analysts the knowledge and training needed to succeed in this career. 
  • Since business process analysts work as a liaison between IT departments and business departments, taking courses that expose students to both areas may be helpful. consider earning a master’s degree. Some schools offer a master’s degree in business analysis. Other options in

Gain Experience

  • Most business process analysts need to have 2-7 years of experience in systems development or business operations before becoming a successful professional in this domain. 
  • Entry-level jobs can range from customer service positions to an internship with a business. Professionals use an entry-level position as an opportunity to increase their business knowledge and computer skills.
  • After gaining experience in an entry-level job, aspiring analysts can move into junior business analyst positions or similar jobs with more responsibilities and more exposure.

Consider Optional Certification

  • Although certification is not a requirement, an experienced professional may consider pursuing certification to demonstrate professional expertise and potentially increase job opportunities. Available certifications include the Certified Business Analysis Professional (CBAP) credential issued by the International Institute of Business Analysis (IIBA).

Business Process Analyst Salary and Job

In this section, we will look into the salary and job trends for the role of business process analyst

Business Process Analyst Job

Business process analysts are in high demand because of the digital transformation and the need for new global partnerships. 

According to the Bureau of Labor Statistics, the employment of business process analysts – categorized as “management analysts – is expected to grow 14% between 2018 and 2028, which is significantly faster than the average for all occupations. 

These projections fall in line with research from IBM, which found that the number of business analyst job openings in the U.S. likely grew from 364,000 to 2,720,000 by the end of 2020. 

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Business Process Analyst Salary

In terms of salary, business process analysts earned an average annual wage of $85,260 in May 2019. An entry-level professional in this domain earns roughly $58,000 a year.

The median annual salary for process analysts is nearly $60,000, according to PayScale. Process analysts in the 10th percentile earn around $42,000 annually, while the highest-paid earn $87,000 a year. 


The Business Process Analyst role offers a rewarding way of working in Businesses. If you can meet the wide-ranging skill set required then it can allow you to use them all in a variety of projects. If you are lacking in some areas, then consider checking our website! to enhance relevant skill sets. You can also subscribe to our Youtube Channel, where you can learn more about How to Become a Business Analyst and Business Process Analyst career paths and free tutorials.

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