RPA Business Analyst
Updated on 02nd Jul, 21 55 Views

In this blog, we will walk through many topics that help you get comprehensive knowledge about the role of Business Analyst in RPA. So following are the topics we are going to discuss:

Watch our YouTube tutorial to learn more about Robotic Process Automation.

What is RPA Business Analyst?

RPA stands for Robotic Process Automation, and it is a software technology that makes it simple to create, deploy, and manage software robots that mimic human behavior while communicating with digital systems and software. Software robots, like humans, can locate and extract data, and perform a variety of other tasks. On the other hand, software robots can do it faster and more reliably than humans, without getting up and stretching or taking a break for coffee.

To develop automated solutions for the company, the Business Analyst collaborates with the Robotics Process Automation (RPA) technology team and key stakeholders.

The Analyst will manage and produce business interaction components that define, plan and execute technology and innovative RPA solutions for the company’s productivity.  

Now, let’s talk about why exactly RPA?

Why RPA?

The role of a Business Analyst is to collect the data from various sources and analyze it and finally send that information to the higher management. As this continuous process of work will be boring at some point and you also find a lot of manual errors, that’s where RPA enters the room.  RPA makes the work more easy and efficient. 

The following are the main advantages of using RPA software in an organization

  • RPA increases the rate, standard, and productivity of the work. This software is capable of doing the work faster and accurately. If a human does the work, he/she should consider various sources and has to analyze it and make a report throughout. This takes a lot of time. But if we program an RPA for taking a required number of sources for example 10 sources. Then the RPA takes the data from 10 different sources and analyzes it and makes a report throughout it. Which is faster, accurate, and efficient. 
  • If we consider manual work instead of RPA, it would be difficult for a person to work with a huge amount of data. We have to keep limits on our data if we just have manual support. But if we use RPA, we can deal with much more data. RPA gains insights from big data and can give greater results. RPA is well-suited to parsing vast databases, both structured and unstructured, and assisting organizations in making sense of the information they obtain.  
  • To work with databases in any data-driven company takes a lot of human work. Many employees should work on these databases. But working on routine tasks can be made easier with RPA. So if we use RPA instead we can cut off the manual work and employees would have more time to concentrate on high-skilled work requiring human intelligence.
  • RPA enables businesses to accelerate operations while lowering costs, ensuring that they are prepared to cope with uncertainty and transition. Disruptions like the covid pandemic have hit the companies very hard. Those situations can impact a company’s profits. But if we use RPA we can cope up with those situations. And recover immediately as soon as possible. 

Business Analyst Role in RPA

Coming to roles and responsibilities of a Business Analyst in robotic process automation, the fact that Business Analysts work in many fields, they must be tech-savvy and curious about business processes down to the smallest level. In all types of companies, preparing business documents and developing new business processes is still normal, but an business analyst in RPA must closely monitor business processes and identify possible automatable processes as well as possible pitfalls. 

Role of a Business Analyst in RPA

In most cases, the robotic process automation business analyst is in charge of the following:

  • Identifying the business requirements: Business Analysts are responsible for identifying the business requirements to increase usability and profitability of information architecture. They also identify various automation opportunities. And work closely with the teams to find out the best possible business solutions. 
  • Analyzing business processes : Business Analysts analyze the data from various sources. They analyze the business process and forecast the result. They Assist the team by sharing analyzed information from the documents of various sources.
  • Proposing a plan : As per the analysis, a business analyst proposes a plan of RPA strategy. That plan needs to be followed by tech teams and business teams. They make sure that the work is done properly and within the time limit. 
  • Providing solutions : A business analyst’s key role is to provide solutions for the business needs. They test the scalability of the RPA client architecture before providing a solution proposal. So they prepare a plan that helps to design the solution. The solution will be according to the client’s requirements as well as the stakeholder’s needs. 
  • Testing and reviewing : The solution project designed by the development team will be tested and reviewed by Business Analyst. They check whether the solution meets the client’s requirements. And they also make sure that it is bug-free. If they find any changes, they will update them to the developers and get it done. 
  • Updating the final report : And that final result will be documented and reported by the business analyst. They create PDD(process distribution document) and SDD(solution design document) documents in detail. And they provide final report updates to RPA stakeholders and other higher authorities.  

Learn more about RPA in detail from our RPA tutorial. 

RPA Business Analyst Skills

As we know, the first and foremost criteria to become a Business Analyst in robotic process automation is learning about RPA tools. So In this section, we will discuss the RPA tools and along with that, we are also going to talk about the top 5 skills required for an robotic process automation Business Analyst. 

RPA Tools

The most widely used RPA tools by various organizations are:

  • UiPath: UiPath is a robotic process automation tool for large-scale end-to-end automation. For an accelerated business change, UiPath software provides solutions for businesses to automate routine office activities. It uses a variety of methods to transform tedious tasks into automated processes.
  • NICE: NICE is a cloud-based enterprise software application that enables businesses to make informed decisions based on advanced analytics of structured and unstructured data. All will benefit from automation.
  • Automation Anywhere: Automation Anywhere is a well-known RPA provider that provides strong and easy-to-use RPA capabilities for automating any complex activity. It’s a web-based management system that runs Automated Tasks via a Control Room. Companies may use the Automation Anywhere platform to simplify end-to-end business operations.
  • Kofax Kapow: Kofax’s information integration, and robotic process automation software, is the quickest and most efficient way to acquire, improve, and deliver information to your business application, especially from websites and web portals all without the need for custom coding.
  • RPA Blue Prism: Blue Prism is an RPA tool that allows you to build a virtual workforce using software robots. This enables businesses to simplify business processes in a flexible and cost-effective manner. The tool is built on the Java programming language and includes a drag-and-drop graphic designer. 

Become a Business Analyst Master

Strong Communication Skills

Business analysts are the bridge between departments. So to interactive with them and make them agree with your point, a business analyst must have strong communication skills. 

Knowledge in Business Trends

To find profitable solutions for businesses, a business analyst should know the latest business trends. And Business Analysts should be well-versed in carrying a wealth of knowledge. With that data, they should have the ability to predict a company’s pressure points, and maximize RPA process changes accordingly.

Database Management

Database management is another important skill required for a Business Analyst in RPA. Business Analysts who are skilled in data management know how to handle and manipulate data in order to make educated decisions.


In RPA, the Process Definition Document (PDD) is a crucial first step. It is critical to make every effort to ensure that the document is reliable, comprehensive, and adaptable. If a PDD fails, it will most likely be discovered during the RPA life cycle’s Testing Phase, which impacts the process to halt. Hence, documentation is an essential skill for a Business Analyst in the RPA process. 

Problem-Solving Skills

Business Analysts tend to be Problem Solvers. A business analyst is responsible for monitoring, reporting, and updating communications of solutions during the RPA process. They are not, however, expected to come up with anything on their own. But in any project, a company will face many challenges from finding solutions to making the right decisions. So they should enhance the ability to see both sides of an issue in order to solve problems. 

Learn about the roles and responsibilities of a senior BA in our blog on Senior Business Analyst Job Description.

How to Become a RPA Business Analyst

To become a successful Business Analyst in robotic process automation, first, you need to know about business process design and the responsibilities associated with it. And then, in addition to the above-mentioned skills, you should also have technical knowledge about the tools used in RPA and certification for the same.

If you wondering where to learn RPA, don’t worry Intellipaat offers a complete package of Robotic Process Automation Training which covers many topics such as various tools in RPA, the life cycle of RPA, UiPath tool deployment, UiPath Studio, initiating a workflow of UiPath, Citrix automation, virtual world automation, and more. This industry-designed course involves hands-on projects and case studies by top RPA experts that help you become a certified RPA professional. With the help of this RPA training and certification, you can become a successful robotic process automation Business Analyst.  

Preparing for an RPA interview? Intellipaat provides you with a set of RPA interview questions that can help you excel in your interview. 

RPA Business Analyst Salary Trends

There are a lot of job opportunities for a Business Analyst in RPA. On Naukri.com, there are around 10,246 RPA Business Analyst jobs.

Coming to the salary of a Business Analyst in RPA. An RPA Business Analyst earns an annual salary of ₹9,00,000  in India. Whereas, In the United States, the average wage for a Business Analyst in RPA is US $75,421.

Therefore, I think you have come to the conclusion about what exactly is RPA business analyst job description along with their roles and responsibilities. Today many domains and industries like Banking, IT, Human resources, Marketing, etc deploy on RPA. There is a great scope of RPA in businesses. So, If you want to step into this role, Intellipaat is ready to help you gain all the required skills. Enroll Now in the RPA course offered by Intelipaat!

If you have any doubts or questions regarding RPA, you can ask them in our community.

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