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RPA Business Analyst - Roles and Importance

RPA Business Analyst - Roles and Importance

In this blog, we will walk you through many topics that will help you get comprehensive knowledge about the role of a Business Analyst in RPA.

Watch the RPA Full Course video to learn more about its concepts.

Who is an RPA Business Analyst?

RPA stands for Robotic Process Automation. It is a software technology that makes it simple to create, deploy, and manage software robots that mimic human behavior while communicating with digital systems and software. Software robots, like humans, can locate and extract data, and perform a variety of other tasks. On the other hand, software robots can do it faster and more reliably than humans, without getting up and stretching or taking a break for coffee.

To develop automated solutions for the company, the Business Analyst collaborates with the Robotics Process Automation (RPA) technology team and key stakeholders.

The Analyst will manage and produce business interaction components that define, plan and execute technology and innovative RPA solutions for the company’s productivity. Now, let’s talk about why exactly RPA is important.

Now, let’s talk about why exactly RPA?

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Why RPA?

The role of a Business Analyst is to collect data from various sources, analyze it and finally send that information to the higher management. As this continuous process will become boring at some point and you will also find a lot of manual errors, that’s where RPA enters the room.  RPA makes the work more easy and efficient.

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The following are the main advantages of using RPA software in an organization

  • RPA increases the rate, standard, and productivity of the work. This software is capable of doing the work faster and more accurately. If a human does the work, they would consider various sources, analyze them and make a report throughout. This takes a lot of time.
    But if we program an RPA for taking a required number of sources, 10, for example, then the RPA takes the data from 10 different sources and analyzes it, and makes a report throughout it. This is faster, accurate, and efficient.
  • Dealing with huge data will be much easier compared to manual work. Because RPA is well-suited to parsing vast databases, both structured and unstructured, and assisting organizations in making sense of the information they obtain.  
  • Working with databases in any data-driven company takes a lot of human work. Many employees would have to work on these databases. Working on routine tasks can be made easier using RPA. So if we use RPA instead, we can cut off the manual work and employees would have more time to concentrate on high-skilled work requiring human intelligence.
  • RPA enables businesses to accelerate operations while lowering costs, ensuring that they are prepared to cope with uncertainty and transition. Disruptions like the covid pandemic have hit the companies very hard. Such situations can impact a company’s profits. If we use RPA we can cope up with these situations and recover immediately as soon as possible.

Learn more about RPA in detail from our RPA tutorial. 

Business Analyst Role in RPA

Coming to roles and responsibilities of a Business Analyst in robotic process automation, the fact that Business Analysts work in many fields, they must be tech-savvy and curious about business processes down to the smallest level. In all types of companies, preparing business documents and developing new business processes is still normal, but a business analyst in RPA must closely monitor business processes and identify possible automatable processes as well as potential pitfalls.

Role of a Business Analyst in RPA

In most cases, the robotic process automation business analyst is in charge of the following:

  • Identifying the business requirements:
    Business Analysts are responsible for identifying business requirements to increase the usability and profitability of information architecture. They also identify various automation opportunities and work closely with the teams to find out the best possible business solutions.
  • Analyzing business processes :
    Business Analysts analyze the data from various sources. They analyze the business process and forecast the result. They Assist the team by sharing analyzed information from the documents of various sources.
  • Proposing a plan:
    As per the analysis, a business analyst proposes a plan of RPA strategy. That plan needs to be followed by tech teams and business teams. They make sure that the work is done properly and within the time limit. 
  • Providing solutions :
    A business analyst’s key role is to provide solutions for the business needs. They test the scalability of the RPA client architecture before providing a solution proposal. So they prepare a plan that helps to design the solution. The solution will be according to the client’s requirements as well as the stakeholder’s needs. 
  • Testing and reviewing :
    The solution project designed by the development team will be tested and reviewed by a Business Analyst. They check whether the solution meets the client’s requirements and they also make sure that it is bug-free. If they find any changes, they send an update to the developers and get it done.
  • Updating the final report:
    The final result will be documented and reported by the business analyst. They create PDD (Process Distribution Document) and SDD(Solution Design Document) documents in detail and they provide final report updates to RPA stakeholders and other higher authorities.

RPA Business Analyst Skills

As we know, the first and foremost criterion to become a Business Analyst in robotic process automation is learning about RPA tools. So, in this section, we will discuss the RPA tools and along with that, we will also talk about the top 5 skills required for a Robotic Process Automation Business Analyst.

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RPA Tools

The most widely used RPA tools by various organizations are:

  • UiPath: UiPath is a robotic process automation tool for large-scale end-to-end automation. For an accelerated business change, UiPath software provides solutions for businesses to automate routine office activities. It uses a variety of methods to transform tedious tasks into automated processes.
  • NICE: NICE is a cloud-based enterprise software application that enables businesses to make informed decisions based on advanced analytics of structured and unstructured data. All will benefit from automation.
  • Automation Anywhere: Automation Anywhere is a well-known RPA provider that provides strong and easy-to-use RPA capabilities for automating any complex activity. It’s a web-based management system that runs Automated Tasks via a Control Room. Companies may use the Automation Anywhere platform to simplify end-to-end business operations.
  • Kofax Kapow: Kofax’s information integration, and robotic process automation software, is the quickest and most efficient way to acquire, improve, and deliver information to your business application, especially from websites and web portals all without the need for custom coding.
  • RPA Blue Prism: Blue Prism is an RPA tool that allows you to build a virtual workforce using software robots. This enables businesses to simplify business processes in a flexible and cost-effective manner. The tool is built using the Java programming language and includes a drag-and-drop graphic designer.

Become a Business Analyst Master

Strong Communication Skills

Business analysts are the bridge between departments. So to interact with them and make them agree with your point, a business analyst must have strong communication skills. 

To find profitable solutions for businesses, a business analyst should know the latest business trends and should be well-versed in carrying a wealth of knowledge. Using that data, they should have the ability to predict a company’s pressure points, and maximize RPA process changes accordingly.

Database Management

Database management is another important skill required for a Business Analyst in RPA. Business Analysts who are skilled in data management know how to handle and manipulate data in order to make educated decisions.


In RPA, the Process Definition Document (PDD) is the first step. It is critical to make every effort to ensure that the document is reliable, comprehensive, and adaptable. If a PDD fails, it will most likely be discovered during the RPA life cycle‘s Testing Phase, which halts the process. Hence, documentation is an essential skill for a Business Analyst in the RPA process.

Problem-Solving Skills

Business Analysts tend to be Problem Solvers. A business analyst is responsible for monitoring, reporting, and updating communications of solutions during the RPA process. They are not, however, expected to come up with anything on their own. B

ut in any project, a company will face many challenges from finding solutions to making the right decisions. So they should enhance the ability to see both sides of an issue in order to solve problems. 

How to Become a RPA Business Analyst

To become a successful Business Analyst in robotic process automation, first, you need to know about business process design and the responsibilities associated with it. And then, in addition to the above-mentioned skills, you should also have technical knowledge about the tools used in RPA and certification for the same.

If you are wondering where to learn RPA, don’t worry. Intellipaat offers a complete package of Robotic Process Automation Training, which covers many topics such as various tools in RPA, the life cycle of RPA, UiPath tool deployment, UiPath Studio, initiating a workflow of UiPath, Citrix automation, virtual world automation, and more.

Preparing for an RPA interview? Intellipaat provides you with a set of RPA interview questions that can help you excel in your interview. 

There are a lot of job opportunities for a Business Analyst in RPA. On Naukri.com, there are around 10,246 RPA Business Analyst jobs.

Coming to the salary of a Business Analyst in RPA. According to Glassdoor.com, An RPA Business Analyst earns an annual salary of ₹9,00,000  in India. Whereas, In the United States, the average wage for a Business Analyst in RPA is US $75,421.

Hopefully, you now understand what an RPA business analyst’s job description is, along with their roles and responsibilities. Today many domains and industries like Banking, IT, Human resources, Marketing, etc deploy on RPA.

There is a great scope of RPA in businesses. So, If you want to step into this role, Intellipaat is ready to help you gain all the required skills. Enroll Now in the RPA course offered by Intellipaat!!

If you have any doubts or questions regarding RPA, you can ask them in our community.

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About the Author

Lead Technical Research Analyst - Data Science & AI

As a Lead Technical Research Analyst in Data Science & AI, she is proficient in Python, machine learning, and data visualization. She is renowned for her international training sessions and for crafting technical content. She optimizes SEO and possesses over 2 years of hands-on Data Science expertise.