Let us look at the agenda for this blog on the merits and demerits of Artificial Intelligence:
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Why do we use Artificial Intelligence?
Artificial Intelligence is a technology that helps create smart and intelligent machines that are capable of performing tasks without human intervention. AI-based machines are programmed to learn and explore their surroundings with the help of data analysis. In the real world, we can see various applications of AI that allow us to perform our day-to-day tasks easily.
There are many useful applications of AI that have changed our lives such as Google Maps, self-driving cars, automated marketing, e-commerce recommendation systems, automated fraud detection, and many more. Apart from these various useful applications of AI, there are also several advantages and disadvantages of the same, which we will discuss in the latter part of this blog.
Pros of Artificial Intelligence
In the modern day, Artificial Intelligence is making its way to a smarter world. AI is helping to create advanced tools for automation that can save humans’ time for productive tasks. Therefore, in this section of pros and cons of Artificial Intelligence, we will discuss the various pros of AI.
1. Error-free Processing
The execution of tasks by humans is more prone to make errors. We often make mistakes while doing a specific task. This might be due to the variation of the intellectual ability of an individual. But, it is not the same case with AI-based machines. We program the machines for accomplishing a specific task. Thus, the accuracy depends on how well we design and program the machines to carry out the task.
If we compare AI-based machines to humans for executing a particular task, then Artificial Intelligence has proved itself to be more efficient than humans. The use of Artificial Intelligence in various fields helps reduce unnecessary errors and losses. Algorithms used for building AI-based models implement complicated mathematical constructs that help perform actions with greater efficiency and fewer errors. Thus, it helps solve complex real-world problems.
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2. Helps in Repetitive Jobs
Unlike humans, machines do not require breaks to recover from tiredness and boost productivity. There are many day-to-day tasks accomplished by a human, which are repetitive. The efficiency of a human reduces while continuously performing the same job. Moreover, it is a fact that a human worker can be productive only for 8–10 hours per day.
On the other hand, AI-based machines help perform repetitive tasks for a long time without any slowdown. Artificial Intelligence helps operate the machines for an indefinite time, without lacking productivity. This is one of the major pros of AI that have led to its acceptance in every sector. Artificial Intelligence is used by manufacturers to continuously produce goods to meet the market demand and earn high profits.
3. 24/7 Availability
An average worker can only invest his/her services for 7–8 hours per day. Humans need time to refresh themselves, and they need to maintain a work-life balance. They cannot work 24 hours a day.
Here, Artificial Intelligence helps provide 24/7 services to an organization. In another scenario, AI-based chatbots used by customer service applications can handle multiple queries at a time, round-the-clock. AI can provide services without any delay or lack of efficiency. Nowadays, every eCommerce application, e-learning website, healthcare sector, educational institute, etc. uses Artificial Intelligence for support chat. This helps in enhancing customer services.
4. Right Decision Making
One of the advantages of Artificial Intelligence is its ability to make the right decision. There are no emotions attached to the AI-based machines that help prevent hampering efficiency. The machines that are built using Artificial Intelligence are capable of making logical decisions as well. A human would examine a situation by considering many factors. These factors may influence the decision emotionally or practically. However, the machines give accurate results as they are programmed to make logical decisions. AI-powered machines use cognitive computing that helps them make practical decisions in real-time.
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5. Digital Assistance
Another advantage of AI is digital assistance. AI-powered applications also provide digital assistance. Today, most organizations make use of digital assistants to perform automated tasks. This helps save human resources. There are digital assistants that can program to make a website for us. The use of digital assistants has revolutionized the healthcare industry as well. Now, doctors can look after their patients from remote locations with the help of digital assistants that provide real-time data of patients.
Digital assistants also help us in our day-to-day activities. There are many practical applications of AI-based digital assistants such as Google Maps, Grammarly, Alexa, and many more. Google Maps helps us travel from one place to another, while Alexa executes voice searches to give us results. Another very interesting digital assistant is Grammarly which helps us correct grammar in our text. It helps auto-correct the text to improve our writing skills. These applications make Artificial Intelligence advantageous over other technologies. Further, in this blog on the pros and cons of Artificial Intelligence, we will discuss the cons of AI.
6. Faster Decision-Making
One of the reasons AI is known to make unbiased decisions is because it has no emotions. AI, along with other technologies, can make decisions faster than human beings and carry out actions rapidly. While making decisions, we need to analyze a lot of factors that may take time, but AI can review all the relevant aspects much faster than a human. This helps businesses develop an edge over their competitors as AI provides them with enough time to make better decisions.
7. Implementing AI in Risky Situations
AI has reached where humans cannot. The areas of research and experiment involve situations that are prone to risks. Human involvement in risky situations can be minimized by the utilization of AI in those situations. If AI is aptly utilized, it can help scientists make discoveries and inventions with minimal to no risk to human life.
8. New Inventions
It is no brainer that AI is powering several inventions across the globe that will help humans solve complex problems. For example, doctors, recently, leveraged the prowess of AI-based technologies to predict breast cancer during earlier stages.
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Cons of AI
We have already discussed the advantages of Artificial Intelligence in the real world. As we mentioned earlier, There are various advantages and disadvantages of Artificial Intelligence. . Therefore, in this section of the pros and cons of Artificial Intelligence, we will discuss all the cons of AI.
1. High Costs of Creation
The creation of machines empowered with Artificial Intelligence is very costly. For a large-scale project, the price might reach up to millions of dollars. Thus, for a small-scale business, it is not possible to implement AI. For companies with large revenues too, the cost of the development of an AI project may be felt high due to the features, functionalities, or scope with which it is designed. The cost of development also depends on the hardware and software the companies use. Moreover, to meet the demand of a highly changing world, the hardware and software should be regularly updated. AI-powered devices are built, employing complex codes, algorithms, software, and hardware. The maintenance of these components requires great effort and costs very high. However, in the future, the cost of developing machines using AI may reduce due to the invention of advanced tools that will help create them easily.
2. Increased Unemployment
Artificial Intelligence will create jobs, as well as may leave some people unemployed. This is one of the major cons of Artificial Intelligence. It will create jobs for people, who are skilled in technologies but will replace low-skilled jobs. Sectors, including the manufacturing industry, have started employing AI-powered machines for manufacturing products. As AI-based machines can work 24/7, industries would prefer to invest in Artificial Intelligence rather than employing humans.
According to a report by Gartner, AI will create one million jobs by 2022. But, it will have a huge negative impact on low-skilled laborers as machines will replace humans there. The manufacturing industry, construction sites, the transport industry (with the advent of driverless cars), etc. will result in large-scale unemployment.
3. Lacking Creativity
Machines cannot become as creative as humans. Artificial Intelligence can provide functionalities to learn from data but cannot make the machines mimic the exact human brain and skills. The accuracy of the results from an AI-powered machine depends on the level of analytics used by the creator. Artificial Intelligence cannot invent anything. It can just perform the task it is programmed for and improve itself by experience.
Although AI can collaborate with other technologies such as IoT, Big Data, advanced sensors, and many more to give the best automation, the smartness and creativity of AI-based machines depend on how intelligent and creative the algorithms are created by humans. Therefore, AI is bound to rules and algorithms and cannot become as creative as humans.
4. Lacking Improvement
AI algorithms are designed in such a way that they allow machines to learn by themselves by exploring data. Then, the machines try to improve by learning. But, any redundancy in the data may cause failures in learning, and the machines may show unpredictable results. Then, the algorithms need to be readjusted for the new set of data or learned to adapt to exceptional conditions. There may be inconsistency in the results due to the inability to process bits of information. Also, due to the lack of improvement, AI-generated results may have inaccuracy and cause great losses.
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5. No Human Replication
Humans have created machines to save their time and effort from doing non-essential repetitive tasks. AI-powered machines work on algorithms, mathematical computing, and cognitive technologies. They can become highly advanced but cannot act or think like a human. Machines are considered intelligent, but they lack judgemental power as they are not aware of ethics, morals, the right, or the wrong. The machines will break down or give unpredictable results if they find a condition for which they are not programmed. Hence, if we try to implement AI in places that require strong judgemental ability, then it would be a great failure.
In this blog, we have discussed all the pros and cons of AI that can have grave positive and negative effects on the real world, respectively. Thus, it completely depends on the creators’ intention of how they want to use Artificial Intelligence.
These are some of the advantages and disadvantages of AI. It is no brainer that AI is an extremely powerful tool for businesses. In fact, not only business, AI can also have significant value in providing invention or breakthrough. But we also need to consider the other side of the coin. While AI is a great tool and can be revolutionary, it can also be used against us and cause maximum damage.
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