Let us look at the agenda for this Salesforce certification path blog:
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Introduction to Salesforce as a CRM Tool
In earlier days, companies used to create software for accomplishing different business-related tasks such as sales, marketing, customer support, and much more. However, the development software used to be a time-consuming process for any company. But, what if there is a facility where we can just customize the feature that we want for our business with the same functionality that the software provides? It will help us save a lot of time. In this case, we just need to have a business idea and strategy. This is where a customer relationship management (CRM) tool helps companies to establish their business models in a fast and reliable way.
There are various CRM tools available for use, but Salesforce is one of the top trending CRM tools used by 150,000+ companies—from mid-size companies to Fortune 500 companies. Salesforce helps companies to grow their business on a secure, reliable, and scalable platform. It provides various applications for sales, marketing, automation and service, commerce, customer support, and much more.
Salesforce also provides various certifications for individuals who want to pursue a career in the field of Salesforce. This blog aims to provide you with a Salesforce certification path to give you information about the various types of certifications in Salesforce.
Types of Salesforce Certifications
Establishing a company using Salesforce is an easy job, but it requires skilled professionals to set up the company as per the requirements. Salesforce also has multiple jobs such as admin, developer, architect, consultant, and many more. In this blog, we will look at various Salesforce certification types and their details.
Looking to get started in Salesforce? Head on to our blog on Salesforce Tutorial for beginners.
Below is the image that shows Salesforce certification types:
- Administrator
- Consultant
- Developer
- Commerce
- Architect
- Marketer
Certifications for Administrators
1. Salesforce Certified Administrator: The objective of Salesforce Certified Administrator certification is to provide certificates to skilled Salesforce professionals who can build reports and manage various business processes such as creating business-related workflows, ensuring data security, and maintaining Salesforce Applications.
Level: Entry-level
Experience: 6 to 12 months
Prerequisites: None
No. of Questions: 60 MCQs
Exam Duration: 105 minutes
Passing Score: 65%
Exam Fee: US$200
Retake Fee: US$100
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2. Salesforce Certified Advanced Administrator: The Salesforce Advanced Administrator certification is aimed at individuals with high-level knowledge and expertise in Salesforce administration. They have the responsibility of business management in Salesforce. In general, the roles and responsibilities of these professionals are similar to those of Salesforce Administrators such as Salesforce reports and dashboards creation, database management, application integration, and customer support.
Level: Mid-level
Experience: 1 to 2 years
Prerequisites: Administrator
No. of Questions: 60 MCQs
Exam Duration: 105 minutes
Passing Score: 65%
Exam Fee: US$200
Retake Fee: US$100
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3. Platform App Builder: For professionals who develop applications, Salesforce provides Salesforce Certified Platform App Builder certification. This credential is primarily intended for professionals working on Force.com to develop, design, deploy, and configure Force.com applications.
Level: Entry-level
Experience: 3 to 6 months
Prerequisites: None
No. of Questions: 60 MCQs
Exam Duration: 105 minutes
Passing Score: 63%
Exam Fee: US$200
Retake Fee: US$100
Know more about the order of execution in Salesforce in this blog!
Certifications for Consultants
1. Sales Cloud Consultants: The certification for Sales Cloud consultants is curated for a professional who designs and executes solutions for Sales Cloud. Sales Cloud consultants are also responsible for designing applications and their interfaces and for maintaining and implementing analytics for the purposes of monitoring.
Level: Mid-level
Experience: 2 to 5 years
Prerequisites: Administrator
No. of Questions: 60 MCQs
Exam Duration: 105 minutes
Passing Score: 62%
Exam Fee: US$200
Retake Fee: US$100
2. CPQ Specialists: Salesforce CPQ (Configure Price Quote) Specialists certification is aimed at professionals who work on CPQ software. CPQ software allows companies to give exact pricing for a product when provided with the product configuration scenario. CPQ software also helps in effective decision-making by integrating Sales Cloud CRM.
Level: Mid-level
Experience: 6 to 12 months
Prerequisites: None
No. of Questions: 60 MCQs
Exam Duration: 105 minutes
Passing Score: 65%
Exam Fee: US$200
Retake Fee: US$100
3. Service Cloud Consultants: This credential honors people who develop contact center solutions as well as analytical metric tracking solutions.
Level: Mid-level
Experience: 2 to 5 years
Prerequisites: None
No. of Questions: 60 MCQs
Exam Duration: 105 minutes
Passing Score: 67%
Exam Fee: US$200
Retake Fee: US$100
4. Field Service Lightning Consultants: This credential honors professionals who build Salesforce solutions and configure and administer Salesforce applications for customers.
Level: Mid-level
Experience: 2 to 5 years
Prerequisites: Admin and Service Cloud Consultant
No. of Questions: 60 MCQs
Exam Duration: 105 minutes
Passing Score: 63%
Exam Fee: US$200
Retake Fee: US$100
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5. Community Cloud Consultants: Salesforce community apps are introduced by professionals having this certification. These professionals also help customers to develop and maintain communities and diagnose platform-related problems.
Level: Mid-level
Experience: 2 to 5 years
Prerequisites: Admin
No. of Questions: 60 MCQs
Exam Duration: 105 minutes
Passing Score: 62%
Exam Fee: US$200
Retake Fee: US$100
6. Einstein Analytics and Discovery Consultant: This certification acknowledges the design and development skills of consultants on the framework of Salesforce Einstein Analytics and Discovery.
Level: Mid-level
Experience: More than 1 year
Prerequisites: None
No. of Questions: 60 MCQs
Exam Duration: 90 minutes
Passing Score: 68%
Exam Fee: US$200
Retake Fee: US$100
7. Certified Nonprofit Cloud Consultant: This certification is aimed at those professionals to have skills and expertise to develop and execute Salesforce Nonprofit Cloud applications.
Level: Mid-level
Experience: 2 to 5 years
Prerequisites: Admin
No. of Questions: 60 MCQs
Exam Duration: 105 minutes
Passing Score: 67%
Exam Fee: US$200
Retake Fee: US$100
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8. Education Cloud Consultant: This certification is meant for professionals who can develop and execute Education Cloud for customers that should be maintained and scaled and should lead to long-term business growth.
Level: Mid-level
Experience: 3 years
Prerequisites: Admin
No. of Questions: 60 MCQs
Exam Duration: 105 minutes
Passing Score: 68%
Exam Fee: US$200
Retake Fee: US$100
Certifications for Developers
1. Platform Developer I: The Salesforce Platform Developer I exam certifies professionals with expertise in the creation and implementation of the basic business strategy and user interfaces by using the programming features of Lightning.
Level: Beginner-level
Experience: 3 to 6 months
Prerequisites: None
No. of Questions: 60 MCQs
Exam Duration: 105 minutes
Passing Score: 65%
Exam Fee: US$200
Retake Fee: US$100
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2. Platform Developer II: The certification for Salesforce Platform Developer II is created for Salesforce experts who are looking to validate their knowledge in executing advanced programming solutions by using Salesforce.
Level: Mid-level
Experience: More than 3 years
Prerequisites: Platform Developer I
No. of Questions: 60 MCQs
Exam Duration: 120 minutes
Passing Score: 70%
Exam Fee: US$200
Retake Fee: US$100
3. JavaScript Developer I: The certification for Salesforce JavaScript Developer I is for those professionals who are skilled in using JavaScript with one or more frameworks to build both frontend and backend applications. The professionals should be able to design, build, and test applications that are created by using JavaScript.
Level: Beginner-level
Experience: 1 to 2 years
Prerequisites: None
No. of Questions: 60 MCQs
Exam Duration: 105 minutes
Passing Score: 65%
Exam Fee: US$200
Retake Fee: US$100
If you are aspiring to clear the Salesforce Developer certification, then you must sign up for this Salesforce Platform Developer Training to enhance your preparation.
Certifications of Commerce
1. B2C Commerce Developer: This certification is for candidates who have knowledge and experience in implementing Storefront Reference Architecture (SFRA) and configuring JavaScript controllers to implement business logic for applications.
Level: Mid-level
Experience: 3 to 6 months
Prerequisites: None
No. of Questions: 60 MCQs
Exam Duration: 105 minutes
Passing Score: 65%
Exam Fee: US$200
Retake Fee: US$100
2. B2C Commerce Architect: B2C Commerce Architects focus on off-platform applications, compatibility, security of accessibility between systems, application deployment, testing resources, and existing specifications for adjustments in Salesforce applications.
Level: Expert-level
Experience: More than 5 years
Prerequisites: B2C Commerce Developer
No. of Questions: 60 MCQs
Exam Duration: 105 minutes
Passing Score: 65%
Exam Fee: US$400
Retake Fee: US$200
3. Salesforce Accredited B2B Commerce Administrator: This certification is for those individuals who have expertise in working on the administration of B2B products.
Level: Entry-level
Experience: 6 months
Prerequisites: None
No. of Questions: 50 MCQs
Exam Duration: 90 minutes
Passing Score: 70%
Exam Fee: US$200
Retake Fee: US$100
4. Salesforce Accredited B2B Commerce Developer: Individuals certified in this will have the skills to develop a Salesforce B2B Commerce application. This certification also evaluates the programming capabilities of candidates to customize business logic and UI with the help of Apex and Visualforce.
Level: Entry-level
Experience: 1 year
Prerequisites: None
No. of Questions: 50 MCQs
Exam Duration: 90 minutes
Passing Score: 70%
Exam Fee: US$200
Retake Fee: US$100
Certifications for Architects
1. Salesforce Data Architecture and Management Designer: This certification targets candidates who can build scalable architecture in Salesforce based on specific customer requirements.
Level: Expert-level
Experience: More than 5 years
Prerequisites: None
No. of Questions: 60 MCQs
Exam Duration: 105 minutes
Passing Score: 58%
Exam Fee: US$400
Retake Fee: US$200
2. Salesforce Sharing and Visibility Designer: This is for Salesforce Architects and those professionals who can design a secure data-sharing model by using Force.com, which is scalable platform. Various businesses can rely on this type of model for data security.
Level: Expert-level
Experience: More than 4 years
Prerequisites: None
No. of Questions: 60 MCQs
Exam Duration: 105 minutes
Passing Score: 67%
Exam Fee: US$400
Retake Fee: US$200
3. Development Lifecycle and Deployment Designer: This certification is created for professionals who can build frameworks and plans to develop and deploy applications by using Salesforce Lightning.
Level: Expert-level
Experience: More than 5 years
Prerequisites: None
No. of Questions: 60 MCQs
Exam Duration: 105 minutes
Passing Score: 68%
Exam Fee: US$400
Retake Fee: US$200
Preparing for a Job Interview! Check out our Top Salesforce Lightning Interview Questions and Answers to be ready.
4. Application Architect: An Application Architect in Salesforce helps to design a data model and mechanism for data sharing and add functionalities for role hierarchies. This certification tests the ability of candidates to carry out the mentioned tasks.
Level: Expert-level
Experience: More than 5 years
Prerequisites: Salesforce Developer, Data Architecture and Management Designer, and Sharing and Visibility Designer
5. System Architect: This certification is aimed at those candidates who are capable of integrating, securing, and managing off-platform Salesforce systems.
Level: Expert-level
Experience: More than 5 years
Prerequisites: Identity and Access Management Designer, Platform Developer I, and Development Lifecycle and Deployment Designer
This certification includes all the above-mentioned certifications.
6. Certified Technical Architect: This certification checks the ability of the candidates to work on different development platforms to create an architecture for developing scalable and efficient technical solutions for clients by using Salesforce.
Level: Expert-level
Experience: More than 8 years
Prerequisites: Application Architect and System Architect
Exam Duration: 3 hours; besides a 15-minute interval for scenario analysis and solution planning; 45 minutes for giving a summary of scenarios; a 40-minute session for giving answers to the questions
Exam Fee: US$6,000
Retake Fee: US$3,000
Certifications for Marketers
1. Pardot Specialists: This certification is for those individuals who know how to design, build, and implement workflows for marketing by using Pardot.
Level: Entry-level
Experience: 3 to 6 months
Prerequisites: None
No. of Questions: 60 MCQs
Exam Duration: 90 minutes
Passing Score: 72%
Exam Fee: US$200
Retake Fee: US$100
2. Pardot Consultant: A Salesforce Pardot Consultant will have the capability, skills, and knowledge to design and implement solutions for various business needs by gathering appropriate requirements.
Level: Mid-level
Experience: More than 1 year
Prerequisites: Pardot Specialist
No. of Questions: 60 MCQs
Exam Duration: 105 minutes
Passing Score: 68%
Exam Fee: US$200
Retake Fee: US$100
3. Marketing Cloud Admin: This certification evaluates whether the candidates have a deep knowledge of data structures, can troubleshoot user requests, and perform account configuration by using the Marketing Cloud setup.
Level: Entry-level
Experience: 3 to 6 months
Prerequisites: None
No. of Questions: 60 MCQs
Exam Duration: 105 minutes
Passing Score: 67%
Exam Fee: US$200
Retake Fee: US$100
4. Marketing Cloud Email Specialists: This credential is for candidates who are capable of creating powerful messages for marketing. These professionals also have a thorough knowledge of scripting languages that are used in Marketing Cloud along with the knowledge of data configuration and report analysis.
Level: Mid-level
Experience: 6 to 12 months
Prerequisites: None
No. of Questions: 60 MCQs
Exam Duration: 90 minutes
Passing Score: 65%
Exam Fee: US$200
Retake Fee: US$100
5. Marketing Cloud Consultants: This certification provides credentials to those professionals who can create marketing campaigns by using emails by combining various marketing tools, such as analytics and automation, that can help in targeting potential customers.
Level: Expert-level
Experience: More than 1 year
Prerequisites: Marketing Cloud Administrator
No. of Questions: 60 MCQs
Exam Duration: 105 minutes
Passing Score: 67%
Exam Fee: US$200
Retake Fee: US$100
6. Marketing Cloud Developer: The Salesforce Marketing Cloud Developer certification checks the ability of the candidates to manage Salesforce Marketing Cloud and integrate SFMC with third-party platforms.
Level: Expert-level
Experience: More than 1 year
Prerequisites: Marketing Cloud Administrator
No. of Questions: 60 MCQs
Exam Duration: 105 minutes
Passing Score: 63%
Exam Fee: US$200
Retake Fee: US$100
In this blog, we covered all the Salesforce certifications for Administrator, Developer, Architect, Consultant, Commerce, and Marketing and their related details that you need to know. Stay tuned to know more about Salesforce training and certifications.
If you have any doubts while preparing for any of these Salesforce certifications, then you can visit Intellipaat’s Salesforce Community!