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Salesforce Certification Path - A Study Guide to All Exams in 2024

Salesforce Certification Path - A Study Guide to All Exams in 2024

Let us look at the agenda for this Salesforce certification path blog:

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Introduction to Salesforce as a CRM Tool

In earlier days, companies used to create software for accomplishing different business-related tasks such as sales, marketing, customer support, and much more. However, the development software used to be a time-consuming process for any company. But, what if there is a facility where we can just customize the feature that we want for our business with the same functionality that the software provides? It will help us save a lot of time. In this case, we just need to have a business idea and strategy. This is where a customer relationship management (CRM) tool helps companies to establish their business models in a fast and reliable way.

Salesforce use

There are various CRM tools available for use, but Salesforce is one of the top trending CRM tools used by 150,000+ companies—from mid-size companies to Fortune 500 companies. Salesforce helps companies to grow their business on a secure, reliable, and scalable platform. It provides various applications for sales, marketing, automation and service, commerce, customer support, and much more.

Salesforce also provides various certifications for individuals who want to pursue a career in the field of Salesforce. This blog aims to provide you with a Salesforce certification path to give you information about the various types of certifications in Salesforce.

Types of Salesforce Certifications

Establishing a company using Salesforce is an easy job, but it requires skilled professionals to set up the company as per the requirements. Salesforce also has multiple jobs such as admin, developer, architect, consultant, and many more. In this blog, we will look at various Salesforce certification types and their details.

Below is the image that shows Salesforce certification types:

Salesforce Certification types
  • Administrator
  • Consultant
  • Developer
  • Commerce
  • Architect
  • Marketer

Salesforce Master Course

Certifications for Administrators

1. Salesforce Certified Administrator: The objective of Salesforce Certified Administrator certification is to provide certificates to skilled Salesforce professionals who can build reports and manage various business processes such as creating business-related workflows, ensuring data security, and maintaining Salesforce Applications.

Level: Entry-level

Experience: 6 to 12 months

Prerequisites: None

No. of Questions: 60 MCQs

Exam Duration: 105 minutes

Passing Score: 65%

Exam Fee: US$200

Retake Fee: US$100

2. Salesforce Certified Advanced Administrator: The Salesforce Advanced Administrator certification is aimed at individuals with high-level knowledge and expertise in Salesforce administration. They have the responsibility of business management in Salesforce. In general, the roles and responsibilities of these professionals are similar to those of Salesforce Administrators such as Salesforce reports and dashboards creation, database management, application integration, and customer support.

Level: Mid-level

Experience: 1 to 2 years

Prerequisites: Administrator

No. of Questions: 60 MCQs

Exam Duration: 105 minutes

Passing Score: 65%

Exam Fee: US$200

Retake Fee: US$100

3. Platform App Builder: For professionals who develop applications, Salesforce provides Salesforce Certified Platform App Builder certification. This credential is primarily intended for professionals working on Force.com to develop, design, deploy, and configure Force.com applications.

Level: Entry-level

Experience: 3 to 6 months

Prerequisites: None

No. of Questions: 60 MCQs

Exam Duration: 105 minutes

Passing Score: 63%

Exam Fee: US$200

Retake Fee: US$100

Certifications for Consultants

1. Sales Cloud Consultants: The certification for Sales Cloud consultants is curated for a professional who designs and executes solutions for Sales Cloud. Sales Cloud consultants are also responsible for designing applications and their interfaces and for maintaining and implementing analytics for the purposes of monitoring.

Level: Mid-level

Experience: 2 to 5 years

Prerequisites: Administrator

No. of Questions: 60 MCQs

Exam Duration: 105 minutes

Passing Score: 62%

Exam Fee: US$200

Retake Fee: US$100

2. CPQ Specialists: Salesforce CPQ (Configure Price Quote) Specialists certification is aimed at professionals who work on CPQ software. CPQ software allows companies to give exact pricing for a product when provided with the product configuration scenario. CPQ software also helps in effective decision-making by integrating Sales Cloud CRM.

Level: Mid-level

Experience: 6 to 12 months

Prerequisites: None

No. of Questions: 60 MCQs

Exam Duration: 105 minutes

Passing Score: 65%

Exam Fee: US$200

Retake Fee: US$100

3. Service Cloud Consultants: This credential honors people who develop contact center solutions as well as analytical metric tracking solutions.

Level: Mid-level

Experience: 2 to 5 years

Prerequisites: None

No. of Questions: 60 MCQs

Exam Duration: 105 minutes

Passing Score: 67%

Exam Fee: US$200

Retake Fee: US$100

4. Field Service Lightning Consultants: This credential honors professionals who build Salesforce solutions and configure and administer Salesforce applications for customers.

Level: Mid-level

Experience: 2 to 5 years

Prerequisites: Admin and Service Cloud Consultant

No. of Questions: 60 MCQs

Exam Duration: 105 minutes

Passing Score: 63%

Exam Fee: US$200

Retake Fee: US$100

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5. Community Cloud Consultants: Salesforce community apps are introduced by professionals having this certification. These professionals also help customers to develop and maintain communities and diagnose platform-related problems.

Level: Mid-level

Experience: 2 to 5 years

Prerequisites: Admin

No. of Questions: 60 MCQs

Exam Duration: 105 minutes

Passing Score: 62%

Exam Fee: US$200

Retake Fee: US$100

6. Einstein Analytics and Discovery Consultant: This certification acknowledges the design and development skills of consultants on the framework of Salesforce Einstein Analytics and Discovery.

Level: Mid-level

Experience: More than 1 year

Prerequisites: None

No. of Questions: 60 MCQs

Exam Duration: 90 minutes

Passing Score: 68%

Exam Fee: US$200

Retake Fee: US$100

7. Certified Nonprofit Cloud Consultant: This certification is aimed at those professionals to have skills and expertise to develop and execute Salesforce Nonprofit Cloud applications.

Level: Mid-level

Experience: 2 to 5 years

Prerequisites: Admin

No. of Questions: 60 MCQs

Exam Duration: 105 minutes

Passing Score: 67%

Exam Fee: US$200

Retake Fee: US$100

8. Education Cloud Consultant: This certification is meant for professionals who can develop and execute Education Cloud for customers that should be maintained and scaled and should lead to long-term business growth.

Level: Mid-level

Experience: 3 years

Prerequisites: Admin

No. of Questions: 60 MCQs

Exam Duration: 105 minutes

Passing Score: 68%

Exam Fee: US$200

Retake Fee: US$100

Certifications for Developers

1. Platform Developer I: The Salesforce Platform Developer I exam certifies professionals with expertise in the creation and implementation of the basic business strategy and user interfaces by using the programming features of Lightning.

Level: Beginner-level

Experience: 3 to 6 months

Prerequisites: None

No. of Questions: 60 MCQs

Exam Duration: 105 minutes

Passing Score: 65%

Exam Fee: US$200

Retake Fee: US$100

2. Platform Developer II: The certification for Salesforce Platform Developer II is created for Salesforce experts who are looking to validate their knowledge in executing advanced programming solutions by using Salesforce.

Level: Mid-level

Experience: More than 3 years

Prerequisites: Platform Developer I

No. of Questions: 60 MCQs

Exam Duration: 120 minutes

Passing Score: 70%

Exam Fee: US$200

Retake Fee: US$100

3. JavaScript Developer I: The certification for Salesforce JavaScript Developer I is for those professionals who are skilled in using JavaScript with one or more frameworks to build both frontend and backend applications. The professionals should be able to design, build, and test applications that are created by using JavaScript.

Level: Beginner-level

Experience: 1 to 2 years

Prerequisites: None

No. of Questions: 60 MCQs

Exam Duration: 105 minutes

Passing Score: 65%

Exam Fee: US$200

Retake Fee: US$100

Certifications of Commerce

1. B2C Commerce Developer: This certification is for candidates who have knowledge and experience in implementing Storefront Reference Architecture (SFRA) and configuring JavaScript controllers to implement business logic for applications.

Level: Mid-level

Experience: 3 to 6 months

Prerequisites: None

No. of Questions: 60 MCQs

Exam Duration: 105 minutes

Passing Score: 65%

Exam Fee: US$200

Retake Fee: US$100

2. B2C Commerce Architect: B2C Commerce Architects focus on off-platform applications, compatibility, security of accessibility between systems, application deployment, testing resources, and existing specifications for adjustments in Salesforce applications.

Level: Expert-level

Experience: More than 5 years

Prerequisites: B2C Commerce Developer

No. of Questions: 60 MCQs

Exam Duration: 105 minutes

Passing Score: 65%

Exam Fee: US$400

Retake Fee: US$200

3. Salesforce Accredited B2B Commerce Administrator: This certification is for those individuals who have expertise in working on the administration of B2B products.

Level: Entry-level

Experience: 6 months

Prerequisites: None

No. of Questions: 50 MCQs

Exam Duration: 90 minutes

Passing Score: 70%

Exam Fee: US$200

Retake Fee: US$100

4. Salesforce Accredited B2B Commerce Developer: Individuals certified in this will have the skills to develop a Salesforce B2B Commerce application. This certification also evaluates the programming capabilities of candidates to customize business logic and UI with the help of Apex and Visualforce.

Level: Entry-level

Experience: 1 year

Prerequisites: None

No. of Questions: 50 MCQs

Exam Duration: 90 minutes

Passing Score: 70%

Exam Fee: US$200

Retake Fee: US$100

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Certifications for Architects

1. Salesforce Data Architecture and Management Designer: This certification targets candidates who can build scalable architecture in Salesforce based on specific customer requirements.

Level: Expert-level

Experience: More than 5 years

Prerequisites: None

No. of Questions: 60 MCQs

Exam Duration: 105 minutes

Passing Score: 58%

Exam Fee: US$400

Retake Fee: US$200

2. Salesforce Sharing and Visibility Designer: This is for Salesforce Architects and those professionals who can design a secure data-sharing model by using Force.com, which is scalable platform. Various businesses can rely on this type of model for data security.

Level: Expert-level

Experience: More than 4 years

Prerequisites: None

No. of Questions: 60 MCQs

Exam Duration: 105 minutes

Passing Score: 67%

Exam Fee: US$400

Retake Fee: US$200

3. Development Lifecycle and Deployment Designer: This certification is created for professionals who can build frameworks and plans to develop and deploy applications by using Salesforce Lightning.

Level: Expert-level

Experience: More than 5 years

Prerequisites: None

No. of Questions: 60 MCQs

Exam Duration: 105 minutes

Passing Score: 68%

Exam Fee: US$400

Retake Fee: US$200

4. Application Architect: An Application Architect in Salesforce helps to design a data model and mechanism for data sharing and add functionalities for role hierarchies. This certification tests the ability of candidates to carry out the mentioned tasks.

Level: Expert-level

Experience: More than 5 years

Prerequisites: Salesforce Developer, Data Architecture and Management Designer, and Sharing and Visibility Designer

5. System Architect: This certification is aimed at those candidates who are capable of integrating, securing, and managing off-platform Salesforce systems.

Level: Expert-level

Experience: More than 5 years

Prerequisites: Identity and Access Management Designer, Platform Developer I, and Development Lifecycle and Deployment Designer

This certification includes all the above-mentioned certifications.

6. Certified Technical Architect: This certification checks the ability of the candidates to work on different development platforms to create an architecture for developing scalable and efficient technical solutions for clients by using Salesforce.

Level: Expert-level

Experience: More than 8 years

Prerequisites: Application Architect and System Architect

Exam Duration: 3 hours; besides a 15-minute interval for scenario analysis and solution planning; 45 minutes for giving a summary of scenarios; a 40-minute session for giving answers to the questions

Exam Fee: US$6,000

Retake Fee: US$3,000

Certifications for Marketers

1. Pardot Specialists: This certification is for those individuals who know how to design, build, and implement workflows for marketing by using Pardot.

Level: Entry-level

Experience: 3 to 6 months

Prerequisites: None

No. of Questions: 60 MCQs

Exam Duration: 90 minutes

Passing Score: 72%

Exam Fee: US$200

Retake Fee: US$100

2. Pardot Consultant: A Salesforce Pardot Consultant will have the capability, skills, and knowledge to design and implement solutions for various business needs by gathering appropriate requirements.

Level: Mid-level

Experience: More than 1 year

Prerequisites: Pardot Specialist

No. of Questions: 60 MCQs

Exam Duration: 105 minutes

Passing Score: 68%

Exam Fee: US$200

Retake Fee: US$100

3. Marketing Cloud Admin: This certification evaluates whether the candidates have a deep knowledge of data structures, can troubleshoot user requests, and perform account configuration by using the Marketing Cloud setup.

Level: Entry-level

Experience: 3 to 6 months

Prerequisites: None

No. of Questions: 60 MCQs

Exam Duration: 105 minutes

Passing Score: 67%

Exam Fee: US$200

Retake Fee: US$100

4. Marketing Cloud Email Specialists: This credential is for candidates who are capable of creating powerful messages for marketing. These professionals also have a thorough knowledge of scripting languages that are used in Marketing Cloud along with the knowledge of data configuration and report analysis.

Level: Mid-level

Experience: 6 to 12 months

Prerequisites: None

No. of Questions: 60 MCQs

Exam Duration: 90 minutes

Passing Score: 65%

Exam Fee: US$200

Retake Fee: US$100

5. Marketing Cloud Consultants: This certification provides credentials to those professionals who can create marketing campaigns by using emails by combining various marketing tools, such as analytics and automation, that can help in targeting potential customers.

Level: Expert-level

Experience: More than 1 year

Prerequisites: Marketing Cloud Administrator

No. of Questions: 60 MCQs

Exam Duration: 105 minutes

Passing Score: 67%

Exam Fee: US$200

Retake Fee: US$100

6. Marketing Cloud Developer: The Salesforce Marketing Cloud Developer certification checks the ability of the candidates to manage Salesforce Marketing Cloud and integrate SFMC with third-party platforms.

Level: Expert-level

Experience: More than 1 year

Prerequisites: Marketing Cloud Administrator

No. of Questions: 60 MCQs

Exam Duration: 105 minutes

Passing Score: 63%

Exam Fee: US$200

Retake Fee: US$100

In this blog, we covered all the Salesforce certifications for Administrator, Developer, Architect, Consultant, Commerce, and Marketing and their related details that you need to know. Stay tuned to know more about Salesforce training and certifications.

Course Schedule

Name Date Details
Salesforce Certification 14 Dec 2024(Sat-Sun) Weekend Batch View Details
21 Dec 2024(Sat-Sun) Weekend Batch
28 Dec 2024(Sat-Sun) Weekend Batch

About the Author

Salesforce Certified Professional

Rahul is a seasoned Salesforce Certified administrator and app builder with 10+ years of experience in many Salesforce technologies, such as Salesforce CRM and business process automation. In his free time, he likes to write and read about the latest technologies.