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Top Salesforce Interview Questions And Answers

salesforce interview questions
Go through these top Salesforce interview question if you want to land your dream job as a Salesforce professional. This list of interview questions includes understanding custom objects, platform, Salesforce dashboard components, Visualforce, Object Query Language Vs. Object Search Language, Salesforce Report types and more. If you want to master Salesforce and get certified then check the Intellipaat Salesforce Certification course.

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Top Answers to Salesforce Interview Questions

1. Top Answers to Salesforce Interview Questions
Salesforce Dev 401Salesforce Adv Dev 501
What you learn?Building customized applications, analytical functionsApex scripts, Developer console, deploying MVC architecture
Who can learn?Software & IT professionalsApp & CRM developers, system admin
What is the average salary?$99,000 per annum$141,000 per annum
2. What is the benefit of Salesforce CRM?

Here are some of the top benefits of Salesforce CRM

  • Ensuring faster and better sales opportunity.
  • Deploying an analytical approach to customer acquisition.
  • Reducing cost and improving customer satisfaction.
  • Automation of repetitive and less important tasks.
  • Improved efficiency and enhanced communication on all fronts

Know more about  why salesforce is a must for your business?

3. What are custom objects in Salesforce?

Simply put custom objects are the database tables in Salesforce. All the data related to the enterprise can be stored in  There is a need for Junction Object which is a custom object and it has a master-detail relationship.You can create a master-detail relationship between two objects and then connect a child object as a related list. Custom objects can be a List Custom Setting which is a custom setting that has a set of static data which is resusable.

These custom objects have to be defined first and then the following steps need to be taken:

  • Join records with custom objects.
  • The custom object data are displayed in custom lists.
  • Create a custom tab for custom object.
  • Building page layouts.
  • Creating dashboard & report for analyzing custom object.
  • The custom tab, app and object can be shared
Become Salesforce Certified in 26 hrs.
4. Define Object relationship overview

In Salesforce you can link the standard and custom object records in a related list. It is done by Object relationship overview. Various types of relationships can be created in order to connect the specific business cases with specific customers. It is possible to create custom relationship on an object and define various relationship types.

5. Explain the advantages of Salesforce SaaS functionality?

Some of the main benefits of Salesforce SaaS are:

  • A pay-as-you-go model perfectly suited for all customers.
  • No hassle of infrastructure management.
  • All applications are accessed via internet.
  • Easy integration between various applications.
  • Latest features are provided without any delay.
  • Guaranteed uptime and security.
  • Scalable performance for various operations.
  • Ability to access via mobile devices from anywhere

Now that you are aware of the benefits of Salesforce, check the Salesforce Training.

6. How Salesforce deploys sales tracking?

Salesforce is very meticulous when it comes to recording intricate details like sales numbers, customer details, customers served, repeat customers, in order to create detailed reports, charts and dashboards for keeping track of sales.

7. How many relationships are present in Salesforce?

The two important relationships in Salesforce include:

  • Lookup relationship.
  • Master detail relationship
8. What is a Trigger in Salesforce?

A Trigger is just a code that is executed before or after a record is inserted or updated.

9. Explain the various Standard Profiles in Salesforce?
  • System Administrator – Customization and administration of the application.
  • Standard User – Can edit, view, update or delete one’s own record.
  • Read Only – Able to just view the records.
  • Solution Manager – Comes with standard user permission but also can manage categories and published solutions.
  • Marketing User – Is able to import leads into the organization along with standard user permissions
10. Explain the platform is the entire infrastructure and codebase on which the complete Salesforce application exists. In other words Salesforce is built on which is a Platform as a Service (PaaS) that lets to simplify the design, development and deployment of cloud-based applications and websites. Salesforce developers can work with Cloud Integrated Development Environment and deploy the applications on the servers

Go through this Salesforce Tutorial to learn more about Salesforce platform.

11. List the various types of Reports available in Salesforce
  • Tabular report : In this the grand total is displayed in a table format.
  • Matrix report : An in-depth report wherein the there is both row –based and column-based grouping.
  • Summary report : A report in which the grouping is on the column basis.
  • Joined report : A joining of two or more reports into one
12. How many reports can be added to the Salesforce dashboard?

A Salesforce Dashboard can be seen as a visual and pictorial representation of a report with the facility to add up to 20 reports within a single dashboard.

13. Explain the various dashboard components?

The various Dashboard components are explained below:

  • Chart : it is used for showing data graphically.
  • Gauge : it is used for showing a single value within a range of custom values.
  • Metric : this is used for displaying a single key value – it is possible to click empty text field next to grand total and enter the metric label directly on components. All metrics placed above and below one another in dashboard column
    the various Dashboard components are explained below:

    would be displayed as a single component.

  • Table : Showing report data in column form using the Table.
  • Visualforce Page : It is used for creating custom component or showing information not available in other component type.
  • Custom S – component: this contains the content that is run or displayed in a browser like Excel file, ActiveX Control, Java applet or custom HTML web form.
14. What is Visualforce in

The Visualforce can be defined as the user interface for the platform. It is a component-based framework that can include over 100 built-in components. It includes a tag-based markup language and each Visualforce tag corresponds to a page or field.
The Visualforce framework works on the standard MVC paradigm. It is possible to have a tight integration with the database and also deploy auto-generated controllers for database objects. Developers can use Apex codes to write own controllers. It is also possible to access AJAX components or create your own components.

15. List the various object relations in Salesforce?
  • One to many.
  • Many to many.
  • Master detail
16. What is a static resource in Salesforce?

A static resource lets you upload content that is in the form of .jar, .zip format, style sheets, JavaScript and so on. It is recommended to deploy a static resource rather than uploading file to the Documents tab since it is possible to package a set of files into a directory hierarchy and upload it. These files can be easily referred to in a Visualforce page.

17. Differentiate between Salesforce Object Query & Object Search language?

Salesforce Object Query Language (SOQL) lets you search only one object whereas the Salesforce Object Search Language (SOSL) lets you search multiple objects. You can query all types of fields in SOQL but you can query only text, email and phone number in SOSL. Data Manipulation Language operations can be performed on query results but not on search results.

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"18 Responses on Top Salesforce Interview Questions And Answers"

  1. Hi, I am preparing for salesforce developer interview. Apart from this what all topics I need to concentrate on?plz help me

    • Moderator says:

      Hi,Every good Salesforce developer must also be a good admin, so you’ll see a lot of non-coding related questions in every developer interview you’re in. So prepare most frequently asked questions of Salesforce Admin also.

  2. I recently attended the interview, these Q’s almost cover 70% of the questions asked in my interview round. Kudos

  3. Nikit Arora says:

    Please include Annotations in apex ,work flow actions,customer fields,Queues In salesforce would be more beneficiary

  4. Dinesh says:

    I would like to thank you for the efforts you have made in writing this article.

  5. Harish says:

    Good post. I will surley gothrough before attending an interview

  6. Jimmy says:

    Wow! What a read! I have bookmarked it already

  7. Venkat says:

    thanks for the post ,I found the answers to all my questions

  8. Gopi says:

    thanks for the post ,I found the answers to all my questions

  9. Hemaraj says:

    I would like to thank you for the efforts you have made in writing this article.

  10. Vijay says:

    Heading off to Tweet it right now..

  11. Prakash says:

    Great post. Thank you for sharing

  12. Ramanjineyulu says:

    Hi Intellipaat!! all info is very awesome but the thing is about DATA LOADER. I suggest you to put info about it.

  13. Andrew Schell says:

    These are great questions to share with us.

    Any links that you recommend for either of the Salesforce Administrator Exams?

  14. Neeraj says:

    From last few months I was looking for some good stuff on Salesforce. But I was getting normal questions but yesterday one of my friends suggests me Intellipaat to gain expertise for Salesforce Interview then I visited here and got a good stuff. These are updated questions which are mostly asked in the interview. Continue with great work.

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