As customers have become the pivot around which the growth a company revolves, it has become extremely important for companies to deploy apt CRM software solutions. However, customer requirements being diverse, most companies do not find a suitable CRM solution that best fits their needs. In this situation, Salesforce has emerged as a market leader. With flexibility and reliability as its primary features, Salesforce is most likely to continue dominating the market place in the years ahead.
If you’re a developer, you know the pain of following so many code components in order to create an application. Well, Salesforce comes to your rescue here! With Salesforce, you can create an application in just a matter of a few days or a few weeks. And make it visible to as many clients as you want with the customizations required. Isn’t it amazing? By the end of this tutorial, you’ll start to love everything about Salesforce.
Here are the topics which we are going to discuss in this section:
So, read on!
Salesforce started off as a Software-as-a-Service (SaaS) company providing the Customer Relationship Management (CRM) platform on the Cloud. Along with SaaS, now it also provides the Salesforce platform to its clients wherein you can create your own application called Platform as a Service (PaaS). Though Salesforce earns the most by PaaS, SaaS is also used by many Fortune 500 companies.
CRM is considered to be the most efficient technique to create relationships among customers. It can be used to target contacts, lead, and opportunities. You can also use the CRM software for deal tracking, product planning, manufacturing, and shipping.
|Traditional CRM||Salesforce CRM|
|Hosted on company’s own server||Hosted on the Cloud|
|Difficult to understand and use||Easy to understand and use|
|Takes months or even years to set up||Can be set up in a few days or weeks|
|Requires overall higher cost||Requires overall lower cost|
Learn Salesforce in 26 hrs from experts
To create an application, developers had to follow these steps:
A usable application is created! The whole process is very tedious and time-consuming. It generally takes 6–12 months of time.
To solve this problem, Salesforce came into the picture and became popular. With Salesforce, the developer isn’t worried about buying and setting up the hardware, installing the software, defining users, setting up means for reporting and analytics, building security around the application, and making it mobile phone accessible and social. As with Salesforce, all of these code components come as a single package.
Developers have to go ahead and build the application and release it to their clients. As they don’t need to worry about any of the core components, it has gradually increased their productivity. Now, they can straightaway build the application on the platform provided to them by Salesforce and release it onto the Cloud.
It is quite evident from the graph how Salesforce has topped the Magic Quadrant leaving behind Microsoft and Oracle.
Though the cost is more, Salesforce provides the best user-friendly interface as compared to any other CRM software. Salesforce is the number one CRM tool being used around the world. It offers an entire range of applications that can be very useful in lead generation, improving sales, and deal closure, along with that it also helps in marketing domain, customer service, analytics, and many other applications.
Reasons why Salesforce is gaining so much popularity:
This Salesforce tutorial is beneficial for anybody who want to learn about CRM. Software developers, administrators, Cloud computing professionals, Project Managers can benefit can learn Salesforce and benefit from this Salesforce Tutorial.
There are no prerequisites to learn from this Salesforce tutorial.
Want to learn how to create a customized and secure Salesforce environment? Enroll in Intellipaat’s Salesforce Training now!
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